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“Fantastic view, easy access to restaurants”

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Edgewater Palms Apartments
Ranked #22 of 43 Hotels in Paihia
Certificate of Excellence
Reviewed November 23, 2012

We spent 3 nights in The Bay of Islands at this facility. Location is tops. Washing machine in room did not work properly (washed but did not dry). Sofa bed was very uncomfortable. Could be improved if they provided a pillowtop pad (used by Argent Motel in Hamilton). Staff at front desk very helpful and friendly. Loved the location. Easy walk to ferry, restaurants, shops. No place to hang or store clothes if you are using the sofa bed. No mirror except in bathroom.

Room Tip: Room located at front, over the reception area, has fabulous view of bay.
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  • Stayed: November 2012, traveled with family
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Thank Sharon M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
edgewaterpalms, Front Office Manager at Edgewater Palms Apartments, responded to this reviewResponded November 24, 2012

Hi Sharon,

Thanks for your comments. We are just in the process of refurbishing our apartments. Full length mirrors are going in each one. As the one bedrooms are rather small it is quite difficult to put an extra wardrobe in the lounge but I will certainly look at a suitcase rack.

Appreciate your comments and pleased you enjoyed your stay.

Regards
Nicki Kempthorne
Management

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161 - 167 of 238 reviews

Reviewed October 31, 2012

We recently spent two weeks in New Zealand with our best friends. Stayed at Edgewater Palms for our first four days and it was our introduction to New Zealand and to the North Island. Because we were arriving after hours we called ahead and when we arrived our entry keys and information were all there waiting for us. The managers were lovely and spoke to us the next morning to make sure that everything was acceptable. They were in the middle of renovating their front office but that did not affect their service at all. Our 2 bedroom apartment was absolutely lovely, very modern and very clean. The only thing I would suggest is that you request the first floor (additional cost but worth it) as all the ground floor apartments look into the side wall of the above ground pool. The pool itself is a lovely infinity pool and is the centre piece of the complex with all apartments surrounding it (although a bit cold for us to take a dip when we visited). We dined next door at the 'Alfresco' Cafe/restaurant which had absolutely beautiful meals. All the locals introduced themselves and helped with lots of suggestions for us to do. The location of the hotel is excellent. It is directly across from the beach and a five minute walk into the little village of Paihia which has everything that you need and drives around the district are just a delight. We also did a half day cruise out into the Bay of Islands which was fantastic. Had a stop over at 'Russell' on the way back and we stayed there & had lunch at the Duke of Marlborough Hotel before walking around the town and then took the local water taxi back to Paihia. (the return ticket was given to us before we left the cruise). We really enjoyed these few days and would highly recommend Edgewater Palms as accommodation.

Room Tip: The only thing I would suggest is that you request the first floor (additional cost but worth it) as...
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  • Stayed: October 2012, traveled with friends
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1  Thank krisrose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 22, 2012

edgewater palms paihia!!!! I wrote that i paid for a fully furnished room!! and wasnt told at checkin that ours (washing machine)had been sent for repair! the reason i choose it was because it had washing machine (i got 3 kids) and spa and pool.. they made me use the resorts basin washine machine which i had to go down ten times to check if it was ready!! they had dirty dish cloths and leftover meet in the freezer, they had people in the spa at 1-3am in the morning which kept us awake due to the noise, i was told if it happens again ring reception, so on day 2 it happened again and i rung ten times and no one picked up... that morning the pools and spas were closed down due to it being dirty.. which i find is there fault for not locking it at 10pm as they should have.. no bin liners and we had to empty our own rubbish downstairs into big bins.. only 3 day servicing in rooms not daily... was disapointing... i wrote a comment on there facebook page but they removed the comment and deleted mem show they dnt like wgat i said

  • Stayed: October 2012, traveled with family
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5  Thank Melanie N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 10, 2012

My sister and i stayed here for 2 nights recently.

We knew that we would be arriving late in the evening so called ahead in advance. Reception staff (Nicki i think) was lovely and stated that she would leave our apartment keys and information at reception for us and they closed at 7:30pm. Upon arrival, they were there, along with 3 other sets.

The car park was easily accessible, underground, with plenty of parking available. Our apartment was easy to find and was extremely well presented upon arrival. It was clean, neat and tidy. There was also a washing machine / dryer for our use also which was great. Our balcony had pool and ocean views too.

The apartments are in a great location, approx. a 5 minute walk to the main town centre where all the shops and restaurants are.

I think the apartments are either brand new or getting new paint and carpet at the moment. Either way, they are really nice, right opposite the beach and i think all apartments would have either full or partial water views.

The pool and spa area was nice also. Well maintained and looked after. I can imagine that this area would be very popular in summer.

Would i stay at these apartments again? Absolutely yes! I would love to spend a week or two here at the height of summer. If only it was a little closer to home. The Bay of Islands are beautiful and Paihia is a little gem.

  • Stayed: October 2012, traveled with friends
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Thank djk085
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 30, 2012

We stayed at Edgewater Palms for one night and it was a very enjoyable stay. The managers at reception were warm and welcoming. The apartment was very spacious and clean, with all the amenities you would want or need away form home. They were also dog friendly and made sure that we and our dog were all comfortable. We also got advice of where to go for meals and entertainment in Paihia which was very much appreciated. Would absolutely recommend this as a place to stay - one of the best, if not the best in Paihia.

  • Stayed: September 2012, traveled with family
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1  Thank Jayden C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 25, 2012

I stayed at the Edgewater Palms with my family, including a baby and everyone was impressed. The apartment was huge, the kitchen facilities superb and the staff were truly exceptional, they were the most helpful i have ever dealt with, nothing was too much trouble. It was a home from home and i fully recommend staying here.

Room Tip: We stayed in a 2 bed ocean view room on the second floor at the back of the complex, overlooking the...
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  • Stayed: September 2012, traveled with family
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Thank Marlow247
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 11, 2012

What a lovely place to stay, we enjoyed our short stay and found the staff to be very helpful and accommodating
We were allowed to take our dog with us,he was so well behaved.
Units are very clean & warm. Had a great nights sleep hearing the crashing of the waves down on the beach.
Thanks for being wonderful hosts, especially Gail ;)

Room Tip: If you like to look over at the ocean, book a room up front, but one can still hear the ocean as you...
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  • Stayed: August 2012, traveled with family
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Thank Sharon J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bertiebug, Manager at Edgewater Palms Apartments, responded to this reviewResponded September 12, 2012

Thanks Sharon,

Nice to get good feedback from our guests. Really pleased you enjoyed your stay

Regards

Nicki

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Additional Information about Edgewater Palms Apartments

Address: 8 - 10 Marsden Road, Paihia, New Zealand (Formerly Ramada Suites Paihia)
Location: New Zealand > North Island > Northland Region > Bay of Islands > Paihia
Amenities:
Beach Business Center with Internet Access Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in Paihia
#10 On the Beach Hotel in Paihia
#11 Luxury Hotel in Paihia
#15 Romantic Hotel in Paihia
Price Range: $213 - $395 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Edgewater Palms Apartments 4.5*
Number of rooms: 34
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Also Known As:
Edgewater Palms Paihia
Edgewater Palms Hotel Paihia
Edgewater Palms Apartments Paihia, Bay Of Islands

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