The hostel itself is nice enough, rooms are clean and comfortable although the dorm rooms are a bit cramped, the price is average and the location is ok (all the hostels are in the same place though and most are cheaper than here!) Everything about this place though is overshadowed by the miserable, bordering on aggressive staff. I've never had an issue with any receptionist anywhere, I know it can be stressful being a receptionist in a hostel but this chick takes the biscuit! She's rude, doesn't tell you where anything is, doesn't tell you anything you're entitled to on a arrival, shouts at you, smokes and drinks all day long with some of the other cleaners and is generally grumpy all the time (not just with me, I heard her shouting at one guest because they requested a towel, out of hours apparently, it was 7pm and the notice sad reception was open till 8pm!) There's a different lady that works the day shift, she's just as hostile and has a massive dog with her at all times that roams round like it's trained to attack on order if you even approach her with a question!! I spoke to several other people that were staying there, who all said the same thing! How do these people end up working in hospo? Especially at a backpackers? Surely they know the score? Maybe they can't cope with a job elsewhere and are friends of the owners... who knows?
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- Also Known As:
- Bay Adventurer Paihia, Bay Of Islands