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“Stunning location to relax and enjoy drinks and tapas”
Review of Alongside

Alongside
Ranked #26 of 57 Restaurants in Paihia
Price range: $8 - $18
Cuisines: Bar, European, New Zealand
More restaurant details
Restaurant details
Good for: Romantic, Large groups, Local cuisine, Special occasions, Families with children, Kids, Scenic view, Bar scene
Dining options: Dinner, Breakfast, Drinks, Lunch, Brunch, Accepts American Express, Accepts Mastercard, Accepts Visa, Digital Payments, Free Wifi, Full Bar, Highchairs Available, Reservations, Seating, Serves Alcohol, Television, Waitstaff, Wheelchair Accessible
Description: Alongside is an exciting social space situated over the water in the stunning bay of islands. There is no place quite like it in Northland and we are proud to be different! While there is an overall laid back, casual feel to the huge decked area, its style and touch of class makes it the perfect place to get together with friends and family for a relaxed bite to eat and a drink to cool down in the beautiful winterless North. Take in the breath taking views, relax on some of our comfy loungers and soak in the great community feel that Paihia has on offer. We offer all day casual dining . Our menu is designed for sharing - small plates and boards boasting local seafood and fresh produce. Choose a drink to match from our extensive drinks list boasting a wide range of exciting wines to speciality rums and mouth-watering cocktails.
Auckland Region, New Zealand
Level Contributor
34 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
“Stunning location to relax and enjoy drinks and tapas”
Reviewed April 19, 2014

We visited Easter Friday for a bite and a drink, (licensing rules restrict patrons who wish to enjoy a drink to having food as well on Good Friday). It was sunny with a fresh onshore breeze blowing, but we found a sheltered spot to relax in. Our waitress was attentive and friendly and very soon we had been served our drinks followed shortly after with a lovely tapas plate, with a side of healthy fries to partner them. It was busy but the waiting team seemed to cope well. We asked what plans they had to deal with wet weather and our waitress commented that she had been expecting a cover to be installed, but there was no sight of this at Easter. Could be tricky getting a dry spot in the rain. The location is fantastic, just what is needed on the waterfront. We enjoyed the tapas and wine. Price was reasonable we felt given the stunning setting, lovely comfy cane furniture and substantial sun umbrella offering us shade. Just one comment/recommendation. The laminated ticket with printed number on it wanted to fly away in the fresh breeze. How about including a small block of wood painted white with a slot cut in it to slide the card into to stop it flying off? Otherwise, just keep up the good work.

  • Visited April 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Dominic D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
35DegreesSouth, Manager at Alongside, responded to this review, May 7, 2014
Hi Dominic - thank you very much for your feedback, we are pleased that you enjoyed your experience on the deck. We are indeed awaiting a canopy for outside which will insure all weather dining. Thank you for the feedback with the tab cards, now that the season has came to a close we are reviewing issues like this for next summer so will be sure to pass your idea on! We hope to see you again at Alongside.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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727 reviews from our community

Visitor rating
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Auckland, New Zealand
Level Contributor
8 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“Average”
Reviewed April 19, 2014 via mobile

Staff seemed a little lost however they were friendly. We were told there'd be about 20min wait for food however didn't get anything for about 45min. Food was nice but not wow. Well in need of new speakers!!!

Helpful?
Thank HappyChickNZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
35DegreesSouth, Manager at Alongside, responded to this review, May 7, 2014
Hi there - thank you for your review. We apologise that your wait time was much longer than what the staff informed you of - we try to keep communication between the kitchen and the floor staff especially on these issues so that customers have forewarning. Easter was exceptionally busy for us and with it being our first since the business opened, we have a lot of feedback to work on and improve for next year. Kind regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
1 review
“Terrible food, terrible service”
Reviewed April 19, 2014

Last night we dined at this restaurant. On arrival we were seated at a table that was dirty and had not been wiped down. When we asked for it to be wiped the waitress reluctantly obliged. We waited 15 minutes for someone to take our drinks order. We ordered the $40 "meat" platter which consisted of cold sausage, a couple of pieces of salami and some cold meat balls being the meat. We also ordered a side of fries which were cold. We were seated beside the paying station and in our time heard 3 different people complain about food or service to the blonde waitress who appeared to be in charge of the other waitresses. The excuse she offered every time was that she had incompetent staff in training!!! Our food was horrible, some of the worst I've ever encountered. The waitresses appeared miserable and reluctant to clear tables.
After reading the reviews today I wish we had of looked on here before dining.
Instead of apologising on trip advisor I think management need to address these issues as they seem to be the same problems that many unhappy guests are complaining about.

  • Visited April 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Kate R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
35DegreesSouth, Manager at Alongside, responded to this review, May 7, 2014
Hi Kate - we are indeed doing our best to address all the issues that have been raised here on Trip Advisor and we appreciate your feedback. We think it is unacceptable for the front of house team to appear miserable and reluctant to clear tables. The meat board does come with cold 'charcuterie meats' which is written on the menu but also understand that were your wait staff more informative they could possibly have explained this to you and recommended something else if this was not to your liking. Although we did have some training staff work with us over the Easter weekend from a local training school - our permanent staff should not have been using this as an excuse - we inform our team on a regular basis to try and resolve issues at the time after listening to what the customer wants. We thank you for bringing these issues to our attention. Kind regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland Region, New Zealand
Level Contributor
609 reviews
416 restaurant reviews
common_n_restaurant_reviews_1bd8 299 helpful votes
“Dis-organised Service But Nice Place to Sit”
Reviewed April 19, 2014

Having had our drink order and then our food order lost (they were busy) and waiting 45 mins for a meal we went across the road for a kebab (delicious). I understand the benefit of the doubt should always apply but when both orders were lost it is beyond carelessness. A great place to sit in the sun or under the umbrellas and enjoy the water views.

  • Visited April 2014
    • Atmosphere
    • Service
Helpful?
Thank StuckinBangers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
35DegreesSouth, Manager at Alongside, responded to this review, May 7, 2014
Hi there - thank you for providing us with your feedback. We are currently looking into alternative systems other than dockets for the orders out on the deck as the wind and sheer volume of orders can result in such unacceptable situations. We hope you enjoyed your time in Paihia. Kind regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
“Good location - terrible food”
Reviewed April 19, 2014

Me and my partner went to Paihia for a little getaway and decided to go Alongside for dinner because of its stunning location. However first of all we ordered some wine (which was terrible) and got forgotten about as they 'thought we were just having drinks' even though we didnt get asked or seated. Then once we had ordered its took about 30 minutes for our food to come and by this time we were starving! So expecting it to be delicious it certainly was not.. the meat platter was basically an antipesto with only 4 tiny slices of bread to accompany it - if I had of known that I would not of ordered for dinner as I thought it was a combination of the Tapas just on a board. Luckily we also got some other plates which were average. So after spending $115.00 we thought we would be leaving satisfied instead I wish we went somewhere else! Such an expensive lesson learnt

  • Visited April 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank misshollymarie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
35DegreesSouth, Manager at Alongside, responded to this review, May 7, 2014
Hi there - thank you for your review. We are sorry to hear that your did not enjoy your wine. We have a very extensive wine list and use only trusted and quality brands. The meat board does have antipasto aspects to it - the menu does state that it contains 'charcuterie meats' which are a selection of cold meats and it does come with a few of the small plates such as the meatballs and the beef croquettes. We are sorry to hear that it was not to your liking and appreciate that 30mins is an unacceptable time to wait on food.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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