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“Best hotel to stay at in paihia” 4 of 5 stars
Review of Paihia Beach Resort & Spa

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Paihia Beach Resort & Spa
5.0 of 5 Resort   |   130 Marsden Road, Paihia 0200, New Zealand   |  
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Hotel website
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Hotel amenities
Ranked #13 of 43 Hotels in Paihia
Certificate of Excellence
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Best hotel to stay at in paihia”
4 of 5 stars Reviewed February 19, 2012

We only managed to get two nights accommodation as it was heavily booked over the weekend. There is a huge difference in rates from a normal hotel style room to one with a kitchenette so make sure you check. The restaurant was good and the service and staff were very helpful

  • Stayed February 2012
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank 87Travellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PaihiaBeachResortNZ, General Manager at Paihia Beach Resort & Spa, responded to this review, February 23, 2012
Dear ChrisandBob87,

Thank you for your comments on Trip Advisor, we are glad that you enjoyed your sojourn with us and we look forward to welcoming you again to our Resort should you travel to the Bay of Islands in the future.

Sincerely,

Stephan Rudich
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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190 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Any
English first
Melbourne, Australia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 17, 2012

All rooms have a great view of the ocean and hotel pool. Service was outstanding and in house restaurant is Pure Tastes which is great. Cost was well worth it.

  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank lauren f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PaihiaBeachResortNZ, General Manager at Paihia Beach Resort & Spa, responded to this review, February 23, 2012
Dear Lauren f,

Thank you for your positive comments posted on Trip Advisor, we are glad that you enjoyed our hospitality during your stay and trust that we will have the pleasure to host you again in the future.

Sincerely,

Stephan Rudich
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Queensland, Australia
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 5, 2012

Fantastic service - the reception ladies were very well presented and very helpful! They booked airport transfers, winery tours, restaurants and spa treatments with no hassles!
The room was immaculate complete with a bottle of bubbly on arrival!
The view has to been seen to be believed - panoramic view's of the Bay of Islands and overlooking the Waitangi Treaty Grounds!
It was absolute luxury staying at this Hotel!

  • Stayed January 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Rachel H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PaihiaBeachResortNZ, General Manager at Paihia Beach Resort & Spa, responded to this review, February 7, 2012
Dear Rachel H,

Thank you for your review on Trip Advisor, we are pleased that we met your expectations and were able to assist you with organising some aspects of your travels while staying with us.

We look forward to welcoming you again in the near future and continue to deliver services and products that enhance our Guest Experience.

Sincerely,

Stephan Rudich
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
61 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed January 23, 2012

Our three nights here were lovely. Great views, the pool is wonderful & the staff incredibly friendly and helpful - we took recommendations from the evening receptionist in particular who was very knowledgeable about the area and recommended places we wouldn't have necessarily come across via the guide books. The breakfasts were huge - and delicious. Dinner was a little disappointing - fine but not all it promised, although the staff were lovely.

Room Tip: we think rooms on level 3 were best choice - definitely would not pick a room on level 2 too close t...
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  • Stayed January 2012, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank angelec69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PaihiaBeachResortNZ, General Manager at Paihia Beach Resort & Spa, responded to this review, January 25, 2012
Dear Angelec69,

Thank you for your review on trip advisor, we are delighted that you enjoyed your time with us and that you found our staff friendly and helpful.

We are disappointed that dinner did not meet all your expectations, please feel free to contact me directly by email should you wish, stephan@paihiabeach.co.nz, or through Trip Advisor, to discuss what aspects of the dinner did not satisfy you entirely. Our aim is to always improve on our products and services, so as to ensure the best Guest experience possible.

Sincerely,
Stephan Rudich
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salisbury, United Kingdom
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed December 29, 2011

This hotel stay was for the first part of our tour around New Zealand and was meant to be a chance to relax. The first impressions of the hotel was modern yet welcoming, the reception was small but gave an intimate feel and with only two floors you could feel the luxury of the place. We were staying for 3 nights in the apartment suite, with two rooms, a private patio leading directly into the spa and pool area, well equipped with laundry room, a kitchen, sitting room and free broadband, nothing more was to be asked for. The hotel restaurant was very near, quite small but this was fine as we were nearly the only people there during our stay. We dined in the restaurant 2 nights, 3 breakfasts and one lunch and each time the staff were very friendly and the food was lovely with an acceptable waiting time. On trying the spa I found it relaxing and enjoyable and an acceptable price for the area. The only downside was that of the 5 heated pools only 2 were usable and the other pool was too cold, but as advertised was water from the sea so was to be expected.The noise from the road never bothered us, I would highly recommend this hotel and will be going back again.

Room Tip: The suite apartment is best for families but all have good views, i would say being on the 1st floor...
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  • Stayed December 2011, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank kate_rist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PaihiaBeachResortNZ, General Manager at Paihia Beach Resort & Spa, responded to this review, January 1, 2012
Dear Kate_rist,

Thank you for your review and feedback on Trip Advisor, we are delighted that you and your family enjoyed your stay with us and we will continue to strive in delivering the expected standards.

We also look forward to welcoming you again in the future and we take this opportunity to wish you and your family a happy and prosperous 2012.

Kind regards,
Stephan Rudich
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Zealand
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed November 28, 2011

After a weekend of rugby in Auckland, which saw the All Blacks win the World Cup, we travelled north to Paihia. We checked out 4 different hotels, did a room tour of each, and settled on The Paihia Beach Resort and Spa.
Situated about halfway between Paihia town and Waitangi, it was the most expensive of those viewed but we wanted a spa pool to soak in and a good sea view across the water to Russell. We were not disappointed with either. Our room was large and spacious with a balcony facing out across the bay, with outdoor furniture to lie on and soak up the sun or sit a read a book.
There are five spa pools on the pool deck as well as a heated swimming pool. Towels are provided at poolside with tables chairs and loungers to complete that resort feeling. A large clear fence stops any on shore winds cooling the pool area.
The staff are very friendly and the cleanliness is of a high standard. Bathrooms have a shower over bath which gives a good high pressure wash. A feature is dispensers with liquid soap, shampoo and condtioner which do away with trying to get those fiddly sachets open with wet hands and never having them replaced the next day.
We found it an easy walk back to Paihia and the wharf and restaurants, and also along the beach front to Waitangi for a tour of a significant part of New Zealand's history.
As a bonus we went fishing with Captain Bucko and caught some snapper, YIPPEE!, which the lovely people at the Chinese restauarant in the mall cooked for us.
We would definitely revisit this area and very definitely go back to the Resort and eat at the Chinese restaurant. Superb three days that felt like a week.

Room Tip: Unless you want to look out onto the pool area book level 2-4. All rooms face out to sea except wha...
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  • Stayed October 2011, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Val063
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PaihiaBeachResortNZ, General Manager at Paihia Beach Resort & Spa, responded to this review, December 11, 2011
Dear Val063,

Thank you for your feedback, we are truly glad that we were able to deliver to your expectations during your stay with us.

Captain Bucko is definitely a good choice for catching fish, and we do also cook the 'catch of the day' for our Guests. Nothing tastes as good as something you caught yourself.

Again, thank you for your comments and we will endeavour to continue to deliver high standards and we look forward to welcoming you here again in the future.

Kind regards,

The Team @ Paihia Beach Resort & Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 8, 2011

I am a person who is very fussy about cleanliness, the way a hotel looks, the way staff present themselves etc ....so this place came as a pleasant suprprise to me and my husband. It was more than what we thought it would be. From the time we reached there till we left we were totally taken care for and pampered. Right from the staff at reception to the house keeping guys and the staff in the restaurant were smiling and very helpful. We will definitely be back here again.

Room Tip: The rooms on the pool level are beautiful as one can sit in the room and still have a good view of t...
See more room tips
  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Paranoid76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PaihiaBeachResortNZ, General Manager at Paihia Beach Resort & Spa, responded to this review, December 11, 2011
Dear Paranoid76,

Thank you for your feedback which we are grateful for. Our aim is to deliver our products and services with the highest standards and it is good to hear that we deliver to our Guests expectations.

We will endeavour to continue to deliver high standards and we look forward to welcoming you here again in the future.

Kind regards,

The Team @ Paihia Beach Resort & Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Paihia Beach Resort & Spa

Property: Paihia Beach Resort & Spa
Address: 130 Marsden Road, Paihia 0200, New Zealand
Phone Number:
Location: New Zealand > North Island > Northland Region > Bay of Islands > Paihia
Amenities:
Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 On the Beach Hotel in Paihia
#10 Luxury Hotel in Paihia
#11 Romantic Hotel in Paihia
#16 Family Hotel in Paihia
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Paihia Beach Resort & Spa 5*
Number of rooms: 22
Official Description (provided by the hotel):
Paihia Beach Resort & Spa overlooks Paihia's most picturesque beach and is within walking distance of Paihia Wharf, the departure point to discover the wonderful Bay of Islands. Located within the Hotel is the chic poolside and ocean view restaurant offering only the finest culinary experience. Visit the hotel's award-winning spa, La Spa Naturale, offering first class spa treatments with a uniquely New Zealand flavour. ... more   less 
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Also Known As:
Paihia Beach Resort And Spa
Paihia Beach Hotel Paihia
Paihia Beach Resort & Spa Bay Of Islands

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