I was impressed when I walked into my room upon arrival. The staff were friendly and the room was clean and well appointed.
However the next day I was less than impressed. I read the card that was in my room. It stated that if I placed my towel/s in the shower they would be replaced and the bed would be made regardless of my linen choice (new linen or existing - I didn't need a change of linen). Upon my return I found my bed unmade, my towel that I left in the wet shower hung up, my bin emptied and the cups I had used left behind. I have never had such poor and inattentive house keeping. TV only had 3 blurry channels.
We were only allowed cold items at breakfast as the hot option were an additional $10 (I saw other guest who had paid for the hot option and had nothing available upon there arrival).
Although I was on contiki I still expect the same level of service that other guest get (although I'm not convinced their service was any better). I would never return/ recommend as I'm not sure of the service I would get.
It's a pity considering it is a wonderful location
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Priceline, Hotels.com, Agoda, Booking.com, Travelocity and Hotwire so you can book your Tanoa Paihia Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Tanoa Paihia Hotel Bay Of Islands