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“Smoke Butts” 3 of 5 bubbles
Review of Kingsgate Hotel Autolodge Paihia

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Kingsgate Hotel Autolodge Paihia
Ranked #16 of 44 Hotels in Paihia
Certificate of Excellence
Napier, New Zealand
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Smoke Butts”
3 of 5 bubbles Reviewed November 30, 2012

Great until I was in the room and opened the door out to the patio only to be greeted by a couple of smoke butts. Yuck. Kinda tainted my view as to the cleanliness. Shame.
Very dated TV and no sky mag.
Breakfast very nice.
Dreadful Barista coffee off 3 different staff. Gave up after that.
Conference ran smoothly for 600 attendees.
Staff were very accomodating and friendly.
First time I've rung for something left behind and it's been there. I almost always leave things behind.

Room Tip: your room reflects the price
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  • Stayed November 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mk1cortina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex M, Owner at Kingsgate Hotel Autolodge Paihia, responded to this review, December 2, 2012
Although all our rooms are non smoking we cannot stop people smoking outside their rooms and cigarette butts can occasionally be a bit of a problem. Normally our staff are pretty vigilant about picking up butts however I apologise that they missed these couple of butts.
Three quarters of our rooms have flat screen TVs and we plan to replace the remaining TVs next year.
I am pleased that your conference went so well.

Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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441 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (114)
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Taupo
Level Contributor
252 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
3 of 5 bubbles Reviewed November 30, 2012

Room good, staff good, location great but to me what let it down was there was no where to sit outside your room. The rooms downstairs all opened out onto a carpark (unless you got the front ones) Sure the beach was across the road and there was a pool area but it wasnt over warm and would have had to take your stuff with you. You might say you don't visit the area to stay in your room but the weather wasn't great and I did have an elderly person with me. I would have liked to have access with a private garden or a garden in the middle and parking on the outside which is more usual for this type of resort type place. The upstairs did have blaconies (which also looked over the carpark) but apart from a few front apartments, none of the downstairs ones did.

  • Stayed November 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank TaupoSheryll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex M, Owner at Kingsgate Hotel Autolodge Paihia, responded to this review, December 2, 2012
I would like to provide a garden courtyard that our rooms could look over however the cost of the land and maintenance of these gardens would mean we would have to charge quite a bit more for our rooms.
As you mentioned we have a pool area with very nice gardens at the front of our hotel where many guests sit to relax. There is also an undercover area beside the pool. It is also possible to sit in our reception or bar area which both have an outlook over the sea.

We also have 12 suites with balconies that look over the sea and our gardens however we charge more for these than for our standard rooms.

Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland, New Zealand
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed November 27, 2012

Great place to stay as it is literally right on the water and very close to shops, cafes, and all tour operators. Beautiful view from the top rooms overlooking the blue sparkling harbour and I can imagine the bar at the top would have a great view too (I went to the bar at night so was challenged by the dark) Rooms were tidy, comfy and nice. No kitchenette in the studio room which was the downfall as you have to buy food all the time =( Countdown round the corner and beautiful beaches. Short drive to Waitangi and is just a lovely place to stroll around in Paihia. Locals are all very nice and friendly. Beautiful weather for the 2 days of 26degrees..making the hotel pool very tempting =) Indoor spa and games room included.

Room Tip: If you want the versatility of bringing your own food to coook and plan on staying more than 2 night...
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Danielle W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide
Level Contributor
4 reviews
3 hotel reviews
4 of 5 bubbles Reviewed November 25, 2012

Although our room was a little tired, it was certainly comfortable and well serviced. We were particularly impressed by the fine cooked breakfast served in a restaurant with a stunning view. All staff were very friendly and helpful, but computer wifi availability could be improved. Laundry facilities were conveniently located. We enjoyed our early morning esplanade walks in the vicinity and found the hotel was ideally located for quick access to both the nearby wharf for boat trips and the main street shopping/dining strip. For what we paid we thought the hotel was fine!

Room Tip: Ask for a room at the rear of the complex, away from the busy coast road.
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Graham G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex M, Owner at Kingsgate Hotel Autolodge Paihia, responded to this review, November 29, 2012
Thank you for your feedback. Although I was a little surprised with your comment 'our room was a little tired' as we have spent $3.5m over the last 5 years refurbishing all our rooms plus the majority of the public areas.

However I agree with your comment regarding the central location of the hotel.

Regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland, NZ
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed November 18, 2012

I knew before we even arrived at the hotel that the Kingsgate Autolodge Hotel in Paihia had been there for a long time, granted most of that time wasn't as a Kingsgate so the expectation wasn't high.
The room we were given had been refurbished so the room in the main was clean and tidy, the dust on the shelves was a bit "deeper" than you would expect but overall it was "okay". The main bonus I see with the Kingsgate is the location close to the main wharf and a number of very good restaurants and cafes.
Would I stay at the Kingsgate again???? Probably, but it wouldn't be my first choice.

  • Stayed November 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Brett M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex M, Owner at Kingsgate Hotel Autolodge Paihia, responded to this review, November 29, 2012
Thank you for your comments. Although the hotel has 'been there for a long time' we have done major refurbishment of all the rooms and the public areas over the last 5 years to modernise this hotel.

Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland, New Zealand
2 reviews
5 of 5 bubbles Reviewed November 18, 2012

Stayed 2 nights through a deal with Trade Me's Travel Bug website. Had a problem with booking through Trade Me, but Kingsgate and Travel Bug sorted it out quickly. Best place we've been to so far! Excellent facilities, quality and service - admin even called the tour company to make sure our trip was all sorted (night shift staff - cheers Mel!). Pool, spa, location and buffet meals are awesome! If you're thinking about this place, it's highly recommended! Thanks Kingsgate Paihia, we'll be back again soon!

Room Tip: The rooms directly upstairs from reception are the best. Closest to the bar, dining room, pool and s...
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mai-lin_ranson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Issaquah, Washington
Level Contributor
83 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 bubbles Reviewed November 10, 2012

This is one of three Millennium-owned hotels that my wife and I stayed at while traveling in New Zealand. It was by far the most impressive. The hotel is located near the waterfront and within walking distance of all most restaurants/souvenir shops. Check-in was easy and the front desk didn't even ask to authorize my credit card for incidental purchases (nice!) Our room was clean and modern, with electronic card keys and a flat screen tv! This was a major improvement over the other two Millennium-owned hotels, which seemed to be stuck in the 1970s. In addition, the housekeeping staff actually replaced our coffee and sugar when cleaning our room - amazing! Overall we really enjoyed this place and wouldn't hesitate to stay again.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JD_Who6614
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex M, Owner at Kingsgate Hotel Autolodge Paihia, responded to this review, November 16, 2012
Thank you for your positive feedback. I will pass this onto our staff.

Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Kingsgate Hotel Autolodge Paihia

Property: Kingsgate Hotel Autolodge Paihia
Address: 104 Marsden Road, Paihia, New Zealand
Location: New Zealand > North Island > Northland Region > Bay of Islands > Paihia
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#15 Family Hotel in Paihia
#18 Romantic Hotel in Paihia
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Kingsgate Hotel Autolodge Paihia 3.5*
Number of rooms: 76
Official Description (provided by the hotel):
Located on the waterfront and only 100 metres from Paihia wharf and township the Kingsgate Hotel Autolodge Paihia is the ideal base from which to explore the scenic and historic Bay of Islands area. ... more   less 
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Also Known As:
Kingsgate Hotel Autolodge Paihia Bay Of Islands

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