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“Lovely for a short break”

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The Crown Hotel Napier
Ranked #3 of 47 Hotels in Napier
Certificate of Excellence
whakatane
Level 3 Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Lovely for a short break”
Reviewed July 16, 2014

We stayed three nights and found its central location was excellent. Restaurants and shops Round.
The house bar was a bit small but the rooms weren't , I loved the spacious is of the rooms
You could relax and chill out.

Room Tip: Superior suite ground floor corner room
See more room tips
  • Stayed July 2014, traveled as a couple
    • Value
    • Location
    • Service
Review collected in partnership with this hotel

Helpful?
Thank WhakataneChristina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MicheleCole, General Manager at The Crown Hotel Napier, responded to this review, July 22, 2014
Dear Christina

Glad that you enjoyed the local area surrounding the hotel and also the comfort of your room.
Our House bar is small however it does lead to the outdoor courtyard where we have a lovely outdoor fireplace for guests to enjoy. We also have a larger bar at Milk & Honey restaurant at the front of the hotel.

Thank you for taking the time to post your feedback.

Warm Regards

Michele Cole
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,151 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (313)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Spanish first
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English first
Masterton, New Zealand
Level 2 Contributor
5 reviews
Reviewed July 16, 2014

We have now been 6 times to Napier over the past Year and after having stayed in a few locations and tried different places this is by far the best Our next trip back will be spent here
Clean modern rooms and well presented is a very nice welcome Congradulations to all staff
Views were terrific
Well done Crown Hotel we will be back very soon

Room Tip: A room with sea views is well worth it
See more room tips
  • Stayed July 2014, traveled with friends
    • Value
    • Rooms
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Paul S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MicheleCole, General Manager at The Crown Hotel Napier, responded to this review, July 16, 2014
Dear Paul

It will be a pleasure to welcome you back to the hotel. Thank you for the lovely feedback our on team here at The Crown as they do strive to go the extra mile!

Thank you for taking the time to post your feedback.

Warm Regards

Michele Cole
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Riverwoods, Illinois
Level 3 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 15, 2014

The Crown was superb from the moment we checked in the manager on the front desk (Stacy?) was very helpful and the accommodations were superb. No expense was spared from the heated bathroom floor to the

  • Stayed July 2014, traveled as a couple
    • Value
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Bruce_Susan495
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MicheleCole, General Manager at The Crown Hotel Napier, responded to this review, July 16, 2014
Dear Bruce_Susan

Heated bathrooms floors are always nice at this time of the year! Pleased that you enjoyed your stay with us and it's always lovely to hear positive feedback in regards to the team. I will pass on your feedback to Casey.

Thank you for taking the time to post your comments.

Kind Regards

Michele Cole
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tauranga, New Zealand
1 review
Reviewed July 12, 2014

Spent the weekend here for a 40th birthday with family. The rooms were clean and spacious, although we did have a one-bedroom room (the bathroom was huge with a great spa bath). Location was fabulous and Milk and Honey restaurant was divine! The free newspaper in the morning is a lovely touch. Also went to the Globe Theatre for a movie which was an added bonus. Would definitely go back again.

  • Stayed July 2014, traveled with friends
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Tress211
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MicheleCole, General Manager at The Crown Hotel Napier, responded to this review, July 14, 2014
Dear Tress211

Thank you for selecting the Crown Hotel to come and celebrate your 40th! Glad to hear that it was a fabulous relaxing weekend enjoying what Ahuriri and Napier has to offer.

Hopefully see you back for the 41st birthday!

Warm Regards

Michele Cole
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wellington, New Zealand
1 review
Reviewed July 12, 2014

Rooom was lovely - we stayed in a premium studio. Staff were approachable and helpful. Only comment we would make is that the bed (while lovely and warm) are very firm and could be better with some sort of topper.

  • Stayed July 2014, traveled as a couple
    • Value
    • Sleep Quality
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Theresa W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MicheleCole, General Manager at The Crown Hotel Napier, responded to this review, July 14, 2014
Dear Theresa

Thank you for posting your comments on Trip Advisor. Sorry to hear that the bed was not to your personal comfort and you may prefer our 1bedroom or studio rooms as it is a different bed type. Pleased to hear that your overall stay with us was excellent and you enjoyed your time in Hawkes Bay.

Kind Regards

Michele Cole
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hastings, New Zealand
Level 3 Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed July 12, 2014

My husband and I spent one night in the Heritage Suite. We loved the gas fire.
The hotel room was very comfortable and we felt it was good value for money.
We would love to stay again.
The Heritage Suite we stayed in didn't have a room of the sea (I'm not sure if any of them do), so if you are after a sea view then you should probably check.

  • Stayed July 2014, traveled as a couple
    • Value
    • Sleep Quality
    • Service
Review collected in partnership with this hotel

Helpful?
Thank di100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MicheleCole, General Manager at The Crown Hotel Napier, responded to this review, July 14, 2014
Dear Di100

Glad you enjoyed your stay in the heritage suites and yes the one with the gas fire is perfect for these winter evenings!

The 2 heritage Suites are the only rooms without the seaviews so perhaps if you return to stay with us try our a studio premium suite at the front of the hotel overlooking the waterfront!

Thank you for taking the time to post your lovely feedback.

Kind Regards

Michele Cole
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 6 Contributor
185 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed July 8, 2014

I stayed for 2 nights recently for work in Napier. The hotel room was lovely with a view out to the waterfront. The room was comfortable and had a great bed and a good choice of pillows. The staff were quite friendly and the internet [price was reasonable. Car parking was free.
In a great location and would definitely stay there again.

  • Stayed July 2014, traveled on business
    • Value
    • Rooms
    • Service
Helpful?
Thank MelAxP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MicheleCole, General Manager at The Crown Hotel Napier, responded to this review, July 9, 2014
Dear MelAxP

Thank you for the lovely feedback and pleased you enjoyed the great views from your rooms.

We look forward to hopefully welcoming you back to the Crown Hotel in the not too distant future.

Warm Regards

Michele Cole
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Crown Hotel Napier

Property: The Crown Hotel Napier
Address: Cnr Bridge St & Hardinge Rd | Ahuriri, Napier 4144, New Zealand
Phone Number:
Location: New Zealand > North Island > Hawke's Bay Region > Napier
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 On the Beach Hotel in Napier
#3 Luxury Hotel in Napier
#7 Romantic Hotel in Napier
#9 Business Hotel in Napier
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — The Crown Hotel Napier 4.5*
Number of rooms: 42
Official Description (provided by the hotel):
Set in the picturesque seaside village of Ahuriri. The Crown Hotel Napier is located on the waterfront amongst boutique shops, cafes and restaurants and only a short drive to the award winning vineyards of the Hawkes Bay. The hotel offers 42 guestrooms and suites including 2 and 3 bedroom luxury apartments. Choose from the elegant heritage suites in the original 1932 Crown Hotel building or the contemporary designed rooms overlooking the ocean. The Crown Hotel offers the ultimate combination of classic opulence and history to modern luxury and design. Offering full conference facilities, complimentary undercover carparking, daily newspaper, guest laundry, fitness centre, outdoor courtyard with fireplace, 2 bars and Milk & Honey Restaurant...relax and indulge at a boutique hotel with timeless charm and genuine personalised service. ... more   less 
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Also Known As:
Crown Hotel Napier

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