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“Small rooms with plenty of noise”
Review of Albatross Motel

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Albatross Motel
Ranked #11 of 47 Hotels in Napier
Certificate of Excellence
Darwin, Australia
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Small rooms with plenty of noise”
Reviewed February 1, 2011

While the location is close to the city and easily accessible, its facilities were destroyed by constant traffic (most notably heavy trucks) passing by on the hwy. Granted the rooms were clean and presentable, however, they were very small by comparison to others we've experienced in NZ. Given the price, I thought the facilities were expensive.

  • Stayed February 2011, traveled as a couple
    • Value
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Helpful?
Thank willy1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlbatrossNapier, Owner at Albatross Motel, responded to this review, April 26, 2011
Thank you for your review. We are sorry the road was a bit noisy for you. Unfortunately most motels are located on the main roads for attracting business and passing traffic. We have a little sign beside the bed offering earplugs, but surprisingly a very tiny amount of people actually ask for them, and they work a treat..

Our prices are set at a competitive rate at the lower end of the price range for 4 star motels and cheaper than a number of 3 star motels
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563 reviews from our community

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Rating summary
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  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Blackpool
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 15, 2011

We visited our son in New Zealand and he organised this motel - amongst many others far superior and cheaper! - when we toured the north island. He requested 2 bedrooms and we were given one bedroom and a double bed in the lounge area with a sofa and chair shoved in the room and small kitchen area - it was very cramped and it felt as though the bed had been thrown in to make a 2 bedroom unit. There was nowhere to hang clothes other than a small cupboard in the one bedroom. The rooms were not serviced although they were supposed to be.Very disappointing and we would not return to or recommend this place. Added to that there was notices of dos and donts everywhere!

  • Stayed December 2010, traveled with family
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Helpful?
Thank barbra75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlbatrossNapier, Owner at Albatross Motel, responded to this review, January 16, 2011
We are very sorry that you did not enjoy your stay at our motel. We would only give someone a one bedroom unit if that is exactly what was booked. There is absolutley no way that we would give it to anyone who had booked a 2 bedroom unit, maybe your son had enquired about a 2 bedroom unit but none were available , in which case a one bedroom unit may have been offered as an alternative, but with an accurate description of the configuration of the unit, to avoid any confusion regarding exactly what kind of unit is being booked. We are a little concerned that you thought there was no where to hang your clothes, as the unit contains a standard sized single wardrobe which is quite adequate for a motel unit. . The units with a queen bed in the lounge area and singles in the bedroom are designed to cater for the family market and work well with plenty of kitchen space. All of our units are serviced daily if the stay is for more than one night, so we are concerned that yours may not have been . There could be a possibility that our housekeeping staff missed it by mistake, but we would need to know your date of stay and room number so we can check back on the worksheets that are completed by staff each day. It is also possible that you were such tidy guests that made your own beds and hung up your towels to be reused and didn't need any consumables topped up, that the housekeeping staff may not have needed to do much in the unit and it may have appeared that they had not been in. Our staff are also instructed not to make a bed if there are lots of personal items left on it nor to touch anything that belongs to the guest, but to clean around it. We only have 2 'don't' signs in the units, one is a no smoking sign, which is to be expected in every motel and the only other one is a very small sign by the stove asking guests to not cook very smelly foods that other guests may find offensive afterwards. There are no others at all.
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Leatherhead, United Kingdom
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 14, 2011

We were warmly welcomed to this motel and the owner was more than helpful with what to do and where to go. They were also very quick to come and put a new battery in our smoke alarm when it started beeping. The location is lovely - right next to a lovely swimming beach and a very short drive to Napier town centre. The room was clean and well presented. We stayed two nights and thoroughly enjoyed our time there.

  • Stayed December 2010, traveled as a couple
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Helpful?
1 Thank JKBRVN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlbatrossNapier, Owner at Albatross Motel, responded to this review, January 16, 2011
Thank you very much for your review, we are glad you enjoyed your stay and hope that the rest of your trip was enjoyable.
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Horsham, United Kingdom
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 4, 2010

The accommodation was spacious and very clean with extremely friendly hosts giving lots of information on local facilities and attractions. Would certainly recommend and would go again. Thanks

  • Stayed October 2010, traveled as a couple
    • Value
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Helpful?
Thank margaret_edwards33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlbatrossNapier, Owner at Albatross Motel, responded to this review, January 16, 2011
We are very glad that you enjoyed your stay at our motel and hope you had a fantastic time in the rest of New zealand.
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Sydney, Australia
Level 5 Contributor
64 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed October 26, 2010

We were in a family room around the back our view was the neighbours back yard our bed sagged in the middle needed a new mattress only had a small heater in the room to heat everything kitchen needs upgrading. Motel is to far away from the town although it is across the road from the water shame we couldnt see it.

  • Stayed September 2010, traveled as a couple
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Helpful?
Thank ngcroker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlbatrossNapier, Owner at Albatross Motel, responded to this review, November 29, 2010
We at the Albatross are sorry you did not enjoy your stay with us. Afraid we all have neighbours and since your room was upstairs you got to look at their back yard, however the unit you were in has triple aspect windows and 2 of the rooms looked out over the lovely estuary and hills beyond. We do not claim to have sea views at all. Although your unit does get a little' viewette'.
We have tested all of the beds and since owning the business have replaced at least 20. We thought that the bed in this unit was fine and we have not had a complaint about it. But will check it out again in case it has become uncomfortable. So thank you for bringing it to our attention.
We also had an extra heater in the cupboard as the unit is large and has a number of different rooms. Perhaps we should have left it out on view for you to find easily.
This unit has a full sized domestic kitchen with a large amount of cupboads, which was built in the early 90's [ originally as owners residence] is still in good condition and it is just not economic for us to replace it.
We are not walking distance to the city centre but it is only 4 minutes in the car, we are closer to the lovely marina area where there are shops and numerous bars and restaurants and of course, Napier's only safe swimming beach.
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Dunedin
1 review
Reviewed September 5, 2010

Albatross Motel was very accomodating for our sports team that travelled to Napier in August. Rooms were very well looked after and enough room for a couple of big people. Meeting room and the communal kitchen area was very good for team meetings. Close to the night life and beach which was very handy as well.

I would recommend this motel for any sports team travelling to Napier. The owners made my life easier with how organised they were.

Thank you Albatross Motel

  • Stayed August 2010, traveled on business
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Helpful?
Thank VBallMen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlbatrossNapier, Owner at Albatross Motel, responded to this review, October 13, 2010
Thank you for your review and glad you enjoyed your stay.
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UK
Level 5 Contributor
69 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed June 28, 2010

Good motel a little outside Napier but close to the harbour, estuary and beach.

  • Stayed March 2010, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank UkOscar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlbatrossNapier, Owner at Albatross Motel, responded to this review, October 13, 2010
Thank you very much for your review and hope the rest of your trip was fantastic.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Albatross Motel

Property: Albatross Motel
Address: 56 Meeanee Quay | Westshore, Napier 4110, New Zealand
Location: New Zealand > North Island > Hawke's Bay Region > Napier
Amenities:
Beach Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Napier
#4 Business Hotel in Napier
#6 Family Hotel in Napier
#8 On the Beach Hotel in Napier
#11 Luxury Hotel in Napier
#15 Romantic Hotel in Napier
Price Range (Based on Average Rates): $
Hotel Class:4 star — Albatross Motel 4*
Number of rooms: 35
Official Description (provided by the hotel):
Clean, comfortable and affordable accommodation proud to have scored 9.5/10 on Target TV, Unlimited Free Wifi, Guest Select 50+ TV Channels to choose from, 200m to the beach and overlooking the estuary. Range of room types to suit a variety of requirements and budgets. Refurbished rooms, Swimming pool and spa.You are guaranteed a warm welcome and friendly service at The Albatross. ... more   less 
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Also Known As:
Albatross Hotel Napier
Albatross Motel Napier

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