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Cobden Garden Homestay
Ranked #5 of 41 Napier B&B and Inns
Certificate of Excellence
GreenLeadersBronze level
Devon, United Kingdom
Level 4 Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Average”
Reviewed April 13, 2014 via mobile

I have to say I detected an odour of cat in this home stay. I stayed at the house with my husband whilst my brother stayed at a place on lighthouse. He paid half the price, for at least equal service. Felt pressured to write in visitors book and to be photographed. Average.

Stayed April 2014, traveled as a couple
Helpful?
Thank Rae V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rajNapier, Owner at Cobden Garden Homestay, responded to this review, April 17, 2014
Your review really saddens us. Primarily that you felt so badly about your visit and did not take the opportunity to discuss this with us face to face. We try very hard to make our guests welcome and comfortable. This is reflected in the majority of the comments about our bed and breakfast.
It seems your comment about the cat smell relates to allegations in a previous review and this is very upsetting for us as the cat they refer to and his brother died in the middle of last year and our emotions are still very raw. However your comfort is our priority and I would like you to be more specific about the area the smell came from. The whole house had been vacuumed and dusted that morning and the room thoroughly cleaned after the previous visitors.
We do invite the guests to write in the guest book as a record of your visit. Our visitors can easily refuse if they feel the need. We are sorry you felt you were pressured to do this. The comment you entered in our guestbook - “Wonderful stay thank you for your hospitality“- seemingly does not reflect your attitude in this review. However, we will be careful in future that this invite does not come across as a requirement. We do have a number of return visitors and they enjoy looking through the book to find their previous entries.
Similarly with the photo. We consider this an invitation only and feel refusal is easy. Photographs help us recognise return guests or guests who have made recommendations. We do not publish them or in any way circulate them.
With respect to pricing, please do remember in any comparison that your brother would have paid a single price and you and your husband travelled on a package tour organised by an agent so you have not paid us directly for your stay. I know agents do not divulge what you pay to stay with each provider but you can of course quickly find our prices through our website. Bear in mind, we are Qualmark accredited, belong to our local tourism group and the New Zealand B&B association and carry all the necessary insurances and certifications, all of which do add to the cost of operating.
Again we are sorry your visit was not ideal. We are sorry you were not able to get to know us more by joining the social hour or having refreshments on arrival. Opportunities we provide to enhance your stay with us. Thank you for taking time to review us and we hope the rest of your New Zealand holiday was more successful.
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168 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
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English first
Solihull, United Kingdom
Level 6 Contributor
394 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
Reviewed March 25, 2014 via mobile

Everything about this place was great. Had a wonderful welcome and asked to join the hosts/ other guests for pre dinner drinks and nibbles. This was so lovely as we sat round chatting for over an hour, finding out about our hosts and the other travellers. The room was lovely as was the en suite. Our only mistake was only staying for one night.


Stayed March 2014, traveled as a couple
Helpful?
1 Thank DJinks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rajNapier, Owner at Cobden Garden Homestay, responded to this review, April 17, 2014
Thank you for your review and for describing some of the things we are always willing to help guests arrange. Our experience in our area makes something that can be quite time consuming for our guests, relatively easy for us to arrange. We do try to keep ourselves abreast of what is available in our area so we are able to make informed suggestions.
We really appreciate that you took the time to share this with Trip Advisor readers.
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Rochford, United Kingdom
Level 3 Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed March 23, 2014

We really enjoyed our stay here, cannot emphasise how hospitable the host are. They were only to pleased to organise trips, taxis and restaurant bookings. The food was great, plenty of choice. Nothing was too much trouble ..........thank you Rayma and Phillip, you made our stay most enjoyable.

Room Tip: All rooms are very good, facilities excellent.
See more room tips
  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jeny W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rajNapier, Owner at Cobden Garden Homestay, responded to this review, April 17, 2014
We are pleased we were able to help make your stay in our wonderful Hawke's Bay Region enjoyable. That you have taken time to write and share your thoughts with other Trip Advisor readers is appreciated and we are pleased that the knowledge of Napier that we have accumulated through our years of operating here made your stay more rewarding. Again thank you very much.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 19, 2014

Cobden garden is in a fantastic location in a century old house on bluff hill.
Rayma and phillip are fantastic hosts who made us very welcome.
Accommodation, food and service excellent.
Loved the evening canapés and drinks. Rayma produces awesome snacky things!
Our thanks to phillip for introducing us to cabernet franc, a superb red.
One final great touch, phillp cleaned our windscreen on our departure.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Douglas E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rajNapier, Owner at Cobden Garden Homestay, responded to this review, April 17, 2014
We are so glad we were able to introduce you to Cabernet Franc. This is a special wine from our region. Hawke's Bay is known for excellent red wine - although we do not have any difficulty finding great white ones also - and it is always great that Australian wine buffs do enjoy our red wines.
Thank you for taking the time to review us. It is greatly appreciated.
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Buckinghamshire, UK
Level 2 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed March 17, 2014

The highlight stay of our trip to New Zealand. Phillip and Rayma are the ideal hosts and share this beautiful historic house on the bluff in Napier. Our room was spacious with a superb bathroom as well and views out to the harbour. Days started with a lovely breakfast and ended with wine and canapés with the hosts and other guests, giving an opportunity to taste those wines you had missed on the way around the vineyards or to find out the best places to go next day. Highly recommended. Thank you both for a lovely stay.

Stayed March 2014, traveled as a couple
Helpful?
Thank 965AnneP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rajNapier, Owner at Cobden Garden Homestay, responded to this review, March 26, 2014
Thank you so much for your generous and kind review. Phillip and I do make every effort to be welcoming and try to provide a great experience for our guests and are delighted we were a highlight of your holiday. The evening wine time is a great opportunity for everyone to share their experiences and ideas with other guests. You all become tour guides in our beautiful region and country. Again thank you.
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Kennebunks, Maine
Level 3 Contributor
18 reviews
13 hotel reviews
Reviewed February 22, 2014

Delightful Rayma and Phillip were certainly very welcoming and helpful with area activity suggestions and restaurants.
Our bedroom was very spacious,spotless with a large bathroom!!
Evening wine and canapes were certainly an added unexpected bonus. Breakfast delicious!!

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sandyj70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rajNapier, Owner at Cobden Garden Homestay, responded to this review, February 24, 2014
Thank you for your very kind words and for taking the time to review us. Your grades are of interest to us and indicate that there are some things we can improve upon still. Of course some things cannot be changed but if you do have any suggestions we would love you to email us. Again thank you for your feed back.
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Glasgow, United Kingdom
Level 5 Contributor
84 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed January 20, 2014

What a pleasure to stay in this hilltop house in the wonderful Art Deco themed city of Napier.

Great hosts who bring all guests (who want to) together at 1830 each evening for canapés and wines. Very helpful with recommendations for restaurants and activities.

Lovely rooms with plenty of space for luggage and comfortable en-suite bathrooms, well stocked with wash stuff.

Port and chocs at bedtime a lovely touch and the breakfast table is a sight to behold. My wife especially enjoyed the convent eggs.

B&B is at the top of the hill overlooking Napier and a good 10 minute walk downhill to the centre of the city. Probably nearer 20 minutes back depending on the excesses of fine dining.

Napier is a lovely city that is a great example of what can be done, post earthquake. Christchurch should learn much from their drive and focus over 80 years ago.

Stayed January 2014
Helpful?
Thank Alistair G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rajNapier, Owner at Cobden Garden Homestay, responded to this review, February 24, 2014
Thank you so much for your review. We are grateful that you took the time to write about the features of your stay and that you found it such a pleasure to stay with us. Those who do sample the convent eggs at breakfast have all enjoyed them and like your wife often had them a second time. However there are plenty of options including the traditional "English Breakfast", or the more exotic French toast with a tropical twist (made with coconut milk) . Again thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Cobden Garden Homestay

Property: Cobden Garden Homestay
Address: 1 Cobden Crescent | Bluff Hill, Napier 4110, New Zealand
Phone Number:
Location: New Zealand > North Island > Hawke's Bay Region > Napier
Amenities:
Free High Speed Internet ( WiFi ) Free Parking
Hotel Style:
Ranked #5 of 41 B&Bs / Inns in Napier
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Cobden Garden Homestay 4.5*
Number of rooms: 3
Official Description (provided by the hotel):
Rayma and Phillip invite you to their colonial, Bluff Hill villa, approximately 12 minutes walk from the city. Enjoy a spacious, en-suite bedroom, generously appointed and furnished with king/twin beds, television and DVD. Relax in a guest lounge, on the veranda or in the extensive garden or check your emails using our free wifi or the guest computer. Enjoy complimentary pre-dinner local wine and hors-d'oeuvres and a generous breakfast. Unobtrusive cats in residence. ... more   less 
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