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“Beautiful marine view in all the rooms.”
Review of Bluewater Hotel

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Bluewater Hotel
Ranked #37 of 47 Hotels in Napier
Knottingley, United Kingdom
Level 4 Contributor
28 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Beautiful marine view in all the rooms.”
Reviewed March 8, 2013

Basic, but very clean & welcoming. Sitting on the balcony morning & evening was lovely. Napier City is the Art Deco city of New Zealand, the buildings which were rebuilt after an earthquake in the '30s are beautiful to look at.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank scouserinty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BluewaterH, Manager at Bluewater Hotel, responded to this review, April 16, 2013
Thank you for your great review. We aim to be more than basic with everything we have to offer. Studios, apartments, family units, our lodge and boat, the Quayside Restaurant, Bluewater Sportz Bar and not to mention our stretch Hummer, Limousine and Mercedes which are all available to hire. We look forward to seeing you again.
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150 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (55)
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English first
Cowes, Australia
Level 5 Contributor
53 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed February 13, 2013 via mobile

This was a late booking for us as we arrived in Napier quite late and very tired. Manager was friendly and we got a good rate for a 'last minute' booking. Room was great, bed comfortable . Went for a stroll around the harbour and found some great places to eat. Shame we were only passing through would have liked to spent more time in this hotel and the location. Wasn't noisy even though there were poem of people around

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gillian B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BluewaterH, Manager at Bluewater Hotel, responded to this review, April 16, 2013
We are very pleased you enjoyed your stay with us. We are lucky to be located in a very beautiful part of Napier with plenty to do around us. Thank you for your great review and we look forward to seeing you in the future.
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Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 2, 2013 via mobile

People from the nightclub walking passed screaming, yelling and shouting for almost two hours. guests from another room arguing. The air con was not working and the room was extremely hot. Were told on check out the switch is behind the bed which we were not to know that and its an absolute stupid place for ut. their housekeeping staff should ensure its on before a guest checks in. we got absolutely no sleep. On top of that our room was nearby to the ice machine which is also very noisy. We will not be back.

  • Stayed February 2013
    • Location
    • Rooms
    • Cleanliness
Helpful?
1 Thank tabbies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BluewaterH, Manager at Bluewater Hotel, responded to this review, April 16, 2013
Thank you for your review. Unfortunately we cannot control people walking down the street after the night clubs have closed. We have an onsite manger for after hours problems like the guests next door arguing. We apologise for the noise from the ice machine, we have passed your comments on to the owners of the ice machine which is not located on our property. We hope you give us a second chance in the future.
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Wellington
Level 6 Contributor
340 reviews
124 hotel reviews
common_n_hotel_reviews_1bd8 174 helpful votes
Reviewed January 7, 2013

Our downstairs studio was very generous in size with a double spa bath and small terrace close to the Marina. Our one night stay was good value for money and the reception staff were friendly and helpful. The rooms are immaculate if a little dated - small points off for not having a power socket anywhere near the mirror for those of us who need to dry our hair! Bluewater is conveniently located near the Ahuriri restaurant area so we had an easy walk past the marina to dinner. This is good, well equipped mid-range accommodation.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank WellingtonKiwiJo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BluewaterH, Manager at Bluewater Hotel, responded to this review, January 9, 2013
Thank you for taking the time to post a review on Trip Advisor

We are very pleased to hear that you enjoyed your stay with Bluewater Hotel, Ahuriri is a great area full with various restaurants and shops.

We look forward to you staying with us in the future.
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Auckland, New Zealand
Level 5 Contributor
60 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed January 2, 2013

We turned up in the evening with no booking after riding around and coming across this hotel by accident. The receptionist was friendly and we got a great room at a reasonable cost. The room was lovely - big and roomy,nicely decorated, good storage. The bathroom was huge but with an odd setup with the shower over the spa bath as well as the towel rails which would have got soaked if we put them there. Not a major, but a towel rail further away would be good. The bed was firm and comfortable with good linen.
We weren't familiar with the West Quay area and were really impressed with the new development in the area. It was a short walk around to the great bars and restaurants around the marina for dinner and breakfast.
Would definitely stay here again.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cat R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BluewaterH, Manager at Bluewater Hotel, responded to this review, January 9, 2013
Thank you for your review of our hotel and taking the time to post it on Trip Advisor, we are very glad to hear you enjoyed your stay with us and we look forward to you staying with us again in the future.
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Napier NZ
Level 4 Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed December 31, 2012

From start to finish Suzanne led us through our whole reception menus, table decorations, music, entrance etc, She was better than a wedding planner....All our guests, friends and family enjoyed the evening from start to fin. Staff, food and decor top class.Had a two night stay in luxury suite which was complimentary for us booking reception there.. Loved it. the other night we gave to a friend to use as a small thank you in helping out in orgainising wedding reception.Had breakfast there the following morning and again lovely service and food.. Highly recommend just get in touch with Suzanne. So well organised that friends who attended rebooked for an anniversary celebration which we attended and again enjoyed...WELL DONE BLUEWATER HOTEL!!!!!!

Room Tip: Only stayed the one night and the suite we had a complimentary night for was perfect.
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  • Stayed January 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank morepork1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bluewater19, Manager at Bluewater Hotel, responded to this review, January 14, 2015
Thanks for the great review
Hope you are having a great and happy marriage
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Plymouth, New Zealand
Level 2 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 4, 2012

Didn't really enjoy my one night stay, had booked for two nights, but didnt get any sleep, i found the beds were so incredibly hard, we ended up leaving, this was sad, i was meeting up with family from over seas that i hadnt seen for a very long time, and i looked like death warmed up, the hotel was good they refunded me, for the following day, but it made my stay in Napier miserable.

Room Tip: pick a room thats bigger if you can afford it
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  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dimarshall63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BluewaterH, Manager at Bluewater Hotel, responded to this review, January 9, 2013
We are extremely disappointed that you found our beds not to your liking, we are an extremely busy hotel and that is the first complaint that i have heard about the comfort of our beds.

After your complaint we discussed the comfort of our beds with several of our regular weekly guests without any complaints about any of our beds. So once again our apologies and we hope you will return to our beautiful city once again.
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Additional Information about Bluewater Hotel

Property: Bluewater Hotel
Address: 10 West Quay, Napier, New Zealand
Location: New Zealand > North Island > Hawke's Bay Region > Napier
Amenities:
Bar / Lounge Beach Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #37 of 47 Hotels in Napier
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Bluewater Hotel 3.5*
Number of rooms: 49
Official Description (provided by the hotel):
As a luxury hotel situated in the popular, exciting inner harbour area, the Bluewater Hotel provides a first-class stay in Napier with dazzling views of the marina,located in the rejuvenated Ahuriri quarter, is the perfect place to stay in Hawke’s Bay. ... more   less 
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