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“Nice Hotel, Poor Value, pathetic WiFi”

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Scenic Hotel Te Pania
Ranked #7 of 46 Hotels in Napier
Certificate of Excellence
Reviewed January 6, 2014

Stayed three nights. Room adequate and comfy but window in 304 looked out into a tree, little view of anything else. Restaurant expensive and uninspiring...we didn't use it at all. Wifi is back in the dark ages!!! As a business user as well, this is unacceptable in this day and age. C'mon New Zealand...get into the 21st century!!

Room Tip: Do not accept rooms numbering one to six on first four floors if you want a decent view as there is...
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  • Stayed: January 2014, traveled as a couple
    • Value
    • Location
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Thank Whurlyburd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ScenicHotels, General Manager at Scenic Hotel Te Pania, responded to this reviewResponded January 13, 2014

Thank you for taking the time to review the Hotel we appreciate your comments.
kind regards
Kerryann

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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505 - 511 of 815 reviews

Reviewed January 4, 2014

arrived at Christmas to find no food, not even coffee, as we had not booked it in advance
Great location, nice rooms
No internet to speak of - a MAJOR minus. You need to continually play around with passwords like in the 1990s
Decent car park out the back

  • Stayed: December 2013, traveled with family
    • Value
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Thank Mightymark9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ScenicHotels, General Manager at Scenic Hotel Te Pania, responded to this reviewResponded January 5, 2014

Thank you for taking the time to comment on your recent experience at Te Pania.
Kind regards
Kerryann

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 2, 2014

Stayed here 3 nights. Great sleep, excellent service. Good view from the window which fully opens. Couldnt access the free 1hr wifi, but in this day and age free wifi is a basic requirement at a hotel.

Room Tip: Try a room away from the elevators and the noise can travel.
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  • Stayed: October 2013, traveled on business
    • Value
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Thank Cent A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ScenicHotels, General Manager at Scenic Hotel Te Pania, responded to this reviewResponded January 5, 2014

Thank you for your comments. I can assur eyou I have suggested to our Head Office a review of our internet charges. They are re assessing the situation.
Kind regards
Kerryann

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 1, 2014 via mobile

This is a pretty good modern hotel.

All of the rooms face the sea which is superb given the outlook!

The beds are on the soft side, but comfortable and the pillow menu means that there is something for everyone.

The rooms are well laid out and plenty spacious enough.

You get to use the gym at Ocean Spa over the road which is a good deal. Swimming there is cheap too.

The hotel offers wifi - 1 hour free, which in this day an age is a complete con...it should be free. If you are a Telecom customer, there happens to be a free wifi hotspot out the front which you can connect to for your free 1Gb per day!

All in all a good choice close to everything Napier central has to offer and I would come back.

Stayed: January 2014
Thank Neil C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ScenicHotels, General Manager at Scenic Hotel Te Pania, responded to this reviewResponded January 5, 2014

Thank you for your review of Scenic Hotel Te Pania we appreciate your feedback.
kind regards
Kerryann

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 31, 2013

Lovely new hotel with excellent parking and great seafront position. Good value and staff quite friendly although not like the hotel in Auckland. Food was ok and reasonable value. Rooms were great and immaculate and quiet as well with stunning views out to sea. One I would return to as again everywhere was easy to walk to.

  • Stayed: October 2013, traveled with family
    • Value
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Thank KC2155
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ScenicHotels, General Manager at Scenic Hotel Te Pania, responded to this reviewResponded January 5, 2014

Thank you for your kind review of your recent stay at Te Pania. we appreciate your feedback.
Kind regards
Kerryann

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 28, 2013

This was a nice hotel - the location is great, the rooms were fine, the staff friendly but I would not recommend this hotel nor would I stay there again because they do not offer a free internet service. They offer a miserly 1 hour free for one device every 24 hours. Free Wi-Fi is a basic service and this hotel needs to change their policy to keep up with the market. If I had known beforehand that free Wi-Fi was not provided I would not have booked this hotel.
Also they offer a very basic selection of 10 TV channels - given the prices the hotel charges I would expect to be provided with Sky TV channels.

Stayed: December 2013, traveled with friends
Thank chris c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ScenicHotels, General Manager at Scenic Hotel Te Pania, responded to this reviewResponded January 5, 2014

Thank you for taking the time to review the hotel. I am sorry you were disppointed with the WIFI connection I will be passing your comments on to our IT department at Head Office.
Kind regards
Kerryann

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 27, 2013 via mobile

Fabulous staff, excellent recommendations from them on dining & sights but this property needs a freshen up to get rid of musty smells & restore a pleasant feeling. Great views.
Within walking distance of so much loveliness!

  • Stayed: December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Gloria Jean R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ScenicHotels, General Manager at Scenic Hotel Te Pania, responded to this reviewResponded January 5, 2014

Thank you for taking the time to review your recent stay at Te Pania
we appreciate your feedback.
kind regards
Kerryannn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Scenic Hotel Te Pania

Address: 45 Marine Parade | Napier South, Napier 4110, New Zealand
Location: New Zealand > North Island > Hawke's Bay Region > Napier
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#5 On the Beach Hotel in Napier
#7 Business Hotel in Napier
#7 Luxury Hotel in Napier
Price Range: $137 - $216 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Scenic Hotel Te Pania 4*
Number of rooms: 109
Official Description (provided by the hotel):
Scenic Hotel Te Pania invites you to enjoy quality four-star accommodation and hospitality. From the moment you step into our spacious, light-filled lobby, you will experience our commitment to quality and customer service. The Hotel’s slender curved form echoes the shape of the bay, and guests enjoy sweeping views out over the water. Fresh and contemporary, Scenic Hotel Te Pania is just a short stroll from Napier’s main art deco architecture and little wonder why it is a firm favourite of all its valued guests! ... more   less 
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Also Known As:
Scenic Hotel Napier

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