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“The location and rooms are great but think twice about eating dinner here”

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Scenic Hotel Te Pania
Ranked #7 of 46 Hotels in Napier
Certificate of Excellence
Reviewed April 12, 2011

Lovely rooms, amazing location. The kitchen is clearly good but service really let it down. Food which was could have been amazing turned up cold or over-cooked. We could hear the kitchen bell dinging furiously as the staff laid up for breakfast around us in an empty room. We had to remind them about parts of our order , ask for water refills 5 times, refill our own wine and clear our own plates. Meanwhile breakfast did get set up and we felt like we were in the way as we tediously spent a lot of money and regretted it. The sad thing was our starters were sublime and we had planned to write this review suggesting the scenic as a true secret gem in napier. We even dreamed of paying an airline fortune to come back for Christmas. Guys, get your act together....you are so close to brilliant, but you need to actually have a dinner service!!! This service was a shambles.

Room Tip: Don't eat here except for a quick burger
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  • Stayed: April 2011, traveled with family
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Thank waltonwanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ScenicHotels, Manager at Scenic Hotel Te Pania, responded to this reviewResponded May 23, 2011

Thank you for your comments. I am pleased to advsie you we have a new Food and Beverage Manager and we would love it if you would come back - let me know and I would be delighted to make the reservation for you.
kind regards
Kerryann Gibbs

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714 - 720 of 805 reviews

Reviewed April 1, 2011

We have stayed here 3 times over 3 years and its the best position if you want a lovely ocean view.
Great restaurant.
Walk over the road to gym [free] hot pools,league club
Wiggle you way into the Napier club,you ma have a reciprocal membership,its just next door
Friendly obliging staff

Room Tip: Top floor
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  • Stayed: February 2011, traveled as a couple
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Thank TravelingWilburys11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 6, 2011

Very enjoyable hotel. Beautiful rooms with new amenities, comfortable beds, great views and perfectly located. The service staff were very friendly and the bar was very classy.
Would recommend this hotel easily.

  • Stayed: February 2011, traveled as a couple
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Thank goalsgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 6, 2011

We stayed at this hotel in 2005. Still a great place to stay. Only thing missing was free wifi.

  • Stayed: February 2011, traveled as a couple
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Thank zososfo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ScenicHotels, Manager at Scenic Hotel Te Pania, responded to this reviewResponded May 23, 2011

Thank you for your comments..nice to know we are getting it right. Looking forward to seeingyou again soon!
Many thanks
Kerryann Gibbs

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 26, 2011

Great location, easy to explore from here - don't miss the aquarium.

  • Stayed: December 2010, traveled as a couple
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Thank Tedjoiner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 13, 2011

From the time I contacted Te Pania via email I felt welcomed. Nothing was too much trouble. I arrived on the day and again got a warm welcome . The room was lovely, the view superb, toiletries excellent. Even the guy on the room service line was accommodating and complimented me on my choices - so often at big hotels you can fell like an annoyance - not here. And then the food arrived - I've eaten at some great restaurants and this was right up there. Great night's sleep, good silent air conditioning. The best hotel stays I have had in years!
Wish I could've stayed longer - but I'll be back.

  • Stayed: February 2011, traveled solo
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Thank islandbaygirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 13, 2011

We last stayed at Te Pania shortly after it opened and before they had fitted proper air conditioning. It was so much more confortable now that that has been fixed! The rooms were extremely comfortable, & the bathroom toiletries delicious. But what impressed me most was the large bottle of sunscreen on the front desk available for use by people like me who often forget the need for this substance. A great feature!

  • Stayed: December 2010, traveled with friends
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Thank Kitty1955
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Scenic Hotel Te Pania

Address: 45 Marine Parade | Napier South, Napier 4110, New Zealand
Location: New Zealand > North Island > Hawke's Bay Region > Napier
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#5 On the Beach Hotel in Napier
#7 Luxury Hotel in Napier
#7 Business Hotel in Napier
Price Range: $128 - $222 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Scenic Hotel Te Pania 4*
Number of rooms: 109
Official Description (provided by the hotel):
Scenic Hotel Te Pania invites you to enjoy quality four-star accommodation and hospitality. From the moment you step into our spacious, light-filled lobby, you will experience our commitment to quality and customer service. The Hotel’s slender curved form echoes the shape of the bay, and guests enjoy sweeping views out over the water. Fresh and contemporary, Scenic Hotel Te Pania is just a short stroll from Napier’s main art deco architecture and little wonder why it is a firm favourite of all its valued guests! ... more   less 
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Also Known As:
Scenic Hotel Napier

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