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“Not their usual standard”

Boardwalk Restaurant
Ranked #25 of 198 Restaurants in Napier
Cuisines: European
Dining options: Breakfast, Late Night, Reservations
Restaurant details
Dining options: Breakfast, Late Night, Reservations
NZ
Level Contributor
102 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 74 helpful votes
“Not their usual standard”
Reviewed April 29, 2012

It is only 2 months since I wrote a very positive review, but our experience yesterday was not so flash. We ordered two dishes fromt heir gluten free light meals selection.
The Chorizo and prawn skewers arrived with no chorizo, which sadly, was what I was craving (blame too many days spent haunting barcelone tapas bars), the salt and pepper squid had a soggy, oily coating of something on it, the "crumb" was just sticky and soggy, and I wouldn't have identified it as the dish had I not ordered it myself.

The squid was rather rubbery, the taste was bland and there were about 2 table spoons of oil sitting in the bottom of the dish when we eventually picked our way down to it.
We weren't even going to eat it, but despite having 3 wait staff on, and only half full mid afternoon, we never saw a waitress to draw attention to the deficiences once we had been served. I couldn't be bothered wandering back inside to complain, so we slowly picked out way through the dishes and left via the beach.
It wasn't the end of the world, but neither food nor service was up to the usual standard, and they MUST have known this prior to the dishes leaving the kitchen.. . "what were they thinking"
I'd have been happy with an apology and a "next time you're here, remind us and we'll make sure you get good service and a little something on the side to sweeten the memory."

  • Visited April 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank MethuselahNz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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454 reviews from our community

Visitor rating
    162
    154
    69
    42
    27
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Any
English first
Napier, New Zealand
Level Contributor
10 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
“Good service and ambience”
Reviewed April 26, 2012

We went at night so couldn't enjoy the great view from the enclosed outdoor deck where we dined - but we're local so we know it's there! The place has a really great ambience and is cosy and intimate without appearing crowded. The staff were welcoming and friendly with the service casual but attentive. Prices for food and wine were on a par with what you'd expect for this type of eatery but we did use vouchers which throws things out a bit. The menu is small which we take as a good sign. All four of us enjoyed our meals but nobody had a stand-out experience with the food and perhaps expected a little more for the prices. The accompaniments with the lamb rump dish (pea & feta mash and a smoky ratatouille) clashed in texture and flavour - either one would have been great on its own. The orange and ginger pudding was yummy but again not convinced it was good value. All in all we enjoyed our dining experience and will return, and we wish the establishment every success.

  • Visited April 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank kevandtim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Australia, Australia
Level Contributor
1,027 reviews
520 restaurant reviews
common_n_restaurant_reviews_1bd8 631 helpful votes
“Fish and Chips!!!”
Reviewed April 26, 2012

Great location awesome view but best of all best fish and chips we had in new zealand.

Visited April 2012
Helpful?
1 Thank Tim J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Napier, New Zealand
Level Contributor
6 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Big thumbs up!”
Reviewed March 7, 2012

This restaurant offers fantastic views of the sea! Great little restaurant for dinner or drinks, lovely menu and great staff! Well worth the visit!

Helpful?
1 Thank Elmoj118
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wellington, New Zealand
Level Contributor
161 reviews
67 restaurant reviews
common_n_restaurant_reviews_1bd8 108 helpful votes
“Perfect location”
Reviewed February 6, 2012

It doesn't get much better that this, for a restaurant with sea views. We had a great night out with good friends, perfect weather and helpful, friendly staff. We'd booked a table inside but they were more than happy to move us to an outside table and re-organised chairs, cutlery etc. The food was yummy, the wine list extensive, and we weren't rushed away at the end of the night, in spite of being last to leave !

  • Visited January 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Kiwibabe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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