We booked to stay here with the GrabOne voucher. We arrived quite late at night and it was quite difficult to find our way around. To be honest, I was really disappointed with our chalet - it wasn't what I was expecting and I didn't realise there would be no toilet/shower in our accomodation and we would have to use a communal block. In the rain and mud this was not much fun! The room was really basic and didn't feel very clean. The shower and toilet block were pretty disgusting and I don't think it was cleaned at all the whole time we were there - hair, dirt and bugs everywhere (yuck!) The location itself is absolutely stunning but I felt it was really badly let down by the poor customer service. The owners seem pretty disinterested and I felt like I was annoying them if I asked a question. I also felt there were times they could have been more helpful but seemed like they couldn't be bothered. In saying this, we found the daughter on reception really lovely and as helpful as she could be. We did a horse trek which was really good and we enjoyed a lot. I wouldn't recommend the food - overpriced for what it is. I don't think I would pay full price for the chalet - just didn't seem worth it.
- Official Description (provided by the hotel):
- Mountain Valley Adventure Lodge & Camping Ground is a slice of paradise hidden on the mystical Mohaka River in Hawke's Bay on the Napier-Taupo road. Escape for a while and have an adventure or just relax in our serene setting. There is something for everyone including Rafting, Horse Trekking, Archery, Mountain Biking, Bush Walks, Paintball, Claybird Shooting & Swimming as well as a Bar & Restaurant. Accommodation ranges from self-contained cottages to camping; lodge rooms to cabins. Grab the family or rustle up some friends and come on a true blue kiwi holiday at Mountain Valley! ... more less