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“3 night stay on holiday in small unit.”
Review of Bella Vista Motel

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Bella Vista Motel
Ranked #31 of 47 Hotels in Napier
Certificate of Excellence
Hamilton, New Zealand
Level Contributor
52 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“3 night stay on holiday in small unit.”
Reviewed November 9, 2012

Our unit was on ground floor but being tired we never noticed until we were settled in that the "kitchenette" we asked for actually only consisted of a microwave but on discussion with the owners we decided to stay put and just eat out. The RSA right across the road provided an excellent Saturday night smorgasborg meal which is open to anyone, not just members.
There were road workers outside improving and making way for extra footpaths etc. while we were there but that did not bother us. In the big bathroom and toilet (one room) the shower is not boxed off so the water is drained off and can leave the floor quite wet if you don't mop it up.
The queen bed was firm but comfortable and we slept well and enjoyed our stay there.

Room Tip: We were on the ground floor so I don't know what the upstairs units are like but there are plent...
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Josie006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bvnapier, Owner at Bella Vista Motel, responded to this review, November 23, 2012
Thank you very much for your review.

We have two Wheelchair Access units available in our complex, these rooms do have wetroom facilities designed especially for wheelchairs guests, but if not required for this purpose, they are not left empty, but utilised for other guests. All other units have a conventional shower boxes or a bath with a shower over. In all our website listings, we are careful to described what facilities are available in each room type.

The road works have now been completed. We have new storm water and water supply pipes, footpaths, curbing and seal, all set for another 10 years!
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111 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Sydney, Australia
Level Contributor
139 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed October 19, 2012 via mobile

Very clean motel style accommodation. Bathrooms are modern, bright and motellish.
Nice touch with utensils, toaster and plates etc. not a big fan of sliding doors but it goes hand in hand with motel rooms. it was very windy when I stayed so it was quite noisy as the rooms face the carpark and street. Good for a one night stay.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sosuma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheffield, United Kingdom
Level Contributor
102 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed June 24, 2012

We stayed only one night in one of the smallest units and it was fine. Comfy with all the facilites we needed and for a single night the size wasn't a problem at all. Helpfully staff allowed us to wash our very dusty car which we appreciated and we loved just being able to walk to the Art Deco and seafront parts of the town. Internet took a bit of sorting out - but think we got there in the end. Sorry it has taken so long to get around to writing the review.

  • Stayed January 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank cheerychappie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bvnapier, Owner at Bella Vista Motel, responded to this review, July 31, 2012
Hello CheeryChappie, Thank you for your review on Bella Vista Napier, and don't worry about it being a while ago that you stayed with us, we are grateful you have taken the time, to place your thoughts on TripAdvisor.
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East Sussex
Level Contributor
245 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
Reviewed June 20, 2012

Excellent motel run by a lovely and very helpful couple. We had a huge room (actually a collection of rooms) with kitchen facilities, dining facilities, and a choice of double or twin sleeping. Very well appointed and spotlessly clean. Very close to the Pacific waterfront and the Art Deco part of town. Would definitely stay again, and would use this chain elsewhere if this is typical of their standards.

  • Stayed April 2012, traveled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EastSussexToad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bvnapier, Owner at Bella Vista Motel, responded to this review, July 31, 2012
Thank you very much for your positive review. The Bella Vista Group has 27 motels and 1 hotel, 4 star 'Qualmark' rated. You will find consistancy with all properties, situated from the top to the bottom of the country, all the towns and cities you would like to visit in our beautiful country. Thanks again.
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Wanganui
2 reviews
Reviewed June 18, 2012

Me and my partner had the pleasure of staying at Bella Vista for two nights recently, all of the staff we dealt with were friendly and helpful and the whole process was hassle-free. Being so close to town and the waterfront, we just walked to where we needed to go. The room was very clean and tidy and had all of the amenities we'd hoped for. We'll definitely be staying again next time we need accommodation in Napier.

Room Tip: King spa is worth the extra few dollars.
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  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stefan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bvnapier, Owner at Bella Vista Motel, responded to this review, June 19, 2012
Thank you, Stefan B, a pleasure to provide accommodation for your break in Napier.
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Seaham, United Kingdom
Level Contributor
106 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed May 14, 2012

First impressions speak volumes. We had a king spa unit for two nights. When we arrived we noticed four spiders webs in different locations - with well-established incumbents. We mentioned the situation to co-owner Melanie, who seened genuinely surprised. She came to the room and cleaned them away. She blamed one of the girls for "not looking up" when cleaning the room. She then said it was probably down to creatures getting into the room a couple of days ago due to windows being left open. She said she could understand why we wouldn't like windows left open because we were from England... hadn't heard that one before. The thing is, it turns out Melanie was born in Essex!
Competition for business is tough and cleanliness is a vital factor. Bella Vista let themselves down on this occasion.
The bed was comfy, the shower and spa bath fine, location good (a few mins walk to centre and beach area).
Think twice before booking here or have a good look round when you check-in.

  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank philbern
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bvnapier, Owner at Bella Vista Motel, responded to this review, May 20, 2012
Thank you for your review.

There is always something to learn. philbern is quite right, when he
said I was genuinely surprised; I was. We pride ourselves on our motel, in all
facets. Cleanliness is very important to us, and our record speaks for
itself, as a quick scan of Trip Advisor will show. I am sad that we
have fallen short of expectations on this occasion, and apologise for that.

I was born in Essex, my family moved to New Zealand in 1955, when I was
4 years old. We settled in Christchurch, where my parents and sister still live.

The Lesson for us in this instance is to check units on the morning of a
new arrival, if they have not been occupied for any period of time.
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Kenora, Canada
Level Contributor
72 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed April 8, 2012

WE stayed in a number of Bella Vista properties in New Zealand and like the others, this was pretty good. Room was kind of small but functional. Wi -fi was average for New Zealand. TV was good. I found with all of the Bella Vista properties that there was a lot of sound transference from the neighbour's bathroom. Guy going to the bathroom, toilet flushing that kind of thing. Overall though they were much like lower priced motels in Canada (Super 8 etc.)

Room Tip: Get a second floor room if you can.
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  • Stayed February 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kenoradave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bvnapier, Owner at Bella Vista Motel, responded to this review, May 16, 2012
Hello, Thank you for your review. We have now increased our Free Internet Offer to guests to 200MB per Day.
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Additional Information about Bella Vista Motel

Property: Bella Vista Motel
Address: 314 Hastings Street | Napier South, Napier 4110, New Zealand
Location: New Zealand > North Island > Hawke's Bay Region > Napier
Amenities:
Free Parking Children Activities (Kid / Family Friendly) Kitchenette Suites Wheelchair access
Hotel Style:
Ranked #31 of 47 Hotels in Napier
Price Range (Based on Average Rates): $
Hotel Class:4 star — Bella Vista Motel 4*
Number of rooms: 18
Official Description (provided by the hotel):
FREE WiFi. A great central location with 18 superior units, short walk to CBD, shops, restaurants and the renowned Marine Parade with its majestic Norfolk pines. Tour the unique architecture of our city, or stroll down the ocean-side walkway where you will encounter the National Aquarium of New Zealand, Sunken Gardens, Ocean Spa Swimming Complex and Mini Golf to name just a few. Ideal corporate location, we are the closest motel to the town centre, public building sector, and business & conference facilities. ... more   less 
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