We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Quayside Restaurant experience”

No photo provided
Got a photo?
Add it.
Quayside Restaurant & Conference Centre
Cuisines: Seafood
More restaurant details
Restaurant details
Good for: Local cuisine, Romantic
Dining options: Breakfast, Buffet, Outdoor Seating, Reservations
Wellington, New Zealand
Level Contributor
31 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Quayside Restaurant experience”
Reviewed November 14, 2008

First vist ever to Quayside. Couldn't complain about the food, large servings, well presented and a great selection. Decor looking very tired and shabby, but the view over the harbour is great.

Front of House was appalling!! We stood at reception for some minutes while the girl behind the desk fiddled about trying to input a food order into the computer.

We were just about to leave when another waitress came out from the kitchen, and we were seated. As it was mid week there were very few people in the restaurant at the time, there were no excuses for this lack of interest.

PLEASE a note to all restaurants, your Reception/Front of House are crucial to your business. A smile, a hello or good-eveing are the very least your guests expect.

Food and Beverage Service staff in NZ are often not well trained and possibly not well paid, but if you want to succeed in the supposed tough times ahead, take heed.

We will try this restaurant again, in the hope that this was an off-night.

Helpful?
Thank bobkarenh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

8 reviews from our community

Visitor rating
    0
    1
    1
    2
    4
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
A TripAdvisor reviewer on Facebook
“Great Salmon dinner and...”
Reviewed April 7, 2008

Great Salmon dinner and Oyster Shots with tomato juice!

Helpful?
Thank A TripAdvisor reviewer on Facebook
This review is the subjective opinion of an individual contributor and not of TripAdvisor LLC.

Travelers who viewed Quayside Restaurant & Conference Centre also viewed

Napier, Hawke's Bay Region
Napier, Hawke's Bay Region
 
Napier, Hawke's Bay Region
 

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing