First vist ever to Quayside. Couldn't complain about the food, large servings, well presented and a great selection. Decor looking very tired and shabby, but the view over the harbour is great.
Front of House was appalling!! We stood at reception for some minutes while the girl behind the desk fiddled about trying to input a food order into the computer.
We were just about to leave when another waitress came out from the kitchen, and we were seated. As it was mid week there were very few people in the restaurant at the time, there were no excuses for this lack of interest.
PLEASE a note to all restaurants, your Reception/Front of House are crucial to your business. A smile, a hello or good-eveing are the very least your guests expect.
Food and Beverage Service staff in NZ are often not well trained and possibly not well paid, but if you want to succeed in the supposed tough times ahead, take heed.
We will try this restaurant again, in the hope that this was an off-night.
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