We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Xmas night hot an sticky”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Ibis Hamilton Tainui
Ranked #8 of 62 Hotels in Hamilton
GreenLeadersBronze level
Auckland Region, New Zealand
1 review
“Xmas night hot an sticky”
2 of 5 bubbles Reviewed December 29, 2012

It was very hot and the air con was not working in one of our two rooms so it msde it difficult to sleep for our children and on checking out the staff couldn't have cared less. Not impressed with the standard of the rooms and staff

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wilky_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPorter1, Manager at Ibis Hamilton Tainui, responded to this review, January 7, 2013
Dear wilky_12
Thank you for choosing that stay with us at ibis Tainui during your recent visit to Hamilton and for taking the time to post your feedback. It is through all feedback that we have the opportunity to improve the service and facilities we offer our guest. I apologise that your stay did not meet your expectations and we will endeavour to use your feedback to make improvements where possible. Again thank you for your feedback.
Kind regards
Clare Eccles
Hotel Manager
Ibis Tainui Hamilton
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

926 reviews from our community

Traveler rating
    227
    421
    200
    55
    23
See reviews for
162
349
106
245
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (120)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Thai first
  • Any
English first
karratha
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed December 29, 2012

it was okay staying there, however we hired a rental car and wasn't happy about paying $20 per day for valet parking.The rooms are very very small, although very clean . The breakfast was okay, but didn't like the fact that the hash browns were soggy.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sc0rpi056
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPorter1, Manager at Ibis Hamilton Tainui, responded to this review, January 13, 2013
Dear sc0rpi056
Thank you for taking the time to post your feedback. We look forward to welcoming you back in the future.
Kind regards
Clare Eccles
Hotel Manager
Ibis Tainui Hamilton
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Blenheim, New Zealand
1 review
4 of 5 bubbles Reviewed December 27, 2012

I had just come out of an overnight stay in hospital and they allowed me to book in early and check out late. The receptionists were very helpful. Great location right in town. Lovely views of the Waikato River below.

  • Stayed December 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank R0cky_17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPorter1, Manager at Ibis Hamilton Tainui, responded to this review, January 7, 2013
Dear R0cky_17
Thank you for choosing to stay at ibis Tainui during your recent visit to Hamilton, I am pleased you enjoyed your stay with us and found the reception team helpful. We look forward to welcoming you back to ibis Tainui in the future.
Kind regards
Clare Eccles
Hotel Manager
Ibis Tainui Hamilton
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wanaka, New Zealand
Level Contributor
28 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed December 24, 2012

My partner and I stayed in this hotel in Dec 2012 and we had a pleasant stay. We stayed for 3 nights.
The room was fine(had a massive bed) and had everything you needed, but the air con was not very good and we were quite warm during the night.
The staff were very friendly and they have to hold $150 dollars from your card, as they need to do a room check before you can check out, but this gets refunded upon completion of the room check and of course if everything is OK.
The bar does a deal at 5-6pm every day for $5 NZ beers and House wines, which we took advantage of!
The only annoying thing was having to put your card into the lift card reader or it wont work. Stephen also wanted something from the vending machine and it wouldn't work or give the money back, but this was sorted with ease from the bar staff.
Good stay!

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Kathryn169
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPorter1, Manager at Ibis Hamilton Tainui, responded to this review, January 7, 2013
Dear Kathryn169
Thank you for taking the time to post your comments regarding your recent stay with us. I am pleased that when you were inconvenienced that the team were easily able to resolve things for you. We look forward to welcoming you back to ibis Tainui in the future.
Kind regards
Clare Eccles
Hotel Manager
Ibis Tainui Hamilton
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tauranga
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed December 21, 2012

We booked into hotel room 284 for 2 nights. I was going for a heart operation on the second day and we thought we would save the stress of traveling to Hamilton on the actual day. We had a meal in the restaurant and what a disapointment. The chips were dumped on the plate the steak with mushroom Jus on top of them then the petite salad on top of the steak. Hence the chips were soggy the steak was overcooked (medium should have been) and the salad was wilted because of the heat. They forgot to bring my husbands vegs and they had quickly cooked in a microwave dry as hell.
There was an adjoining door into the next room. At 11 o'clock that night I heard a strange noise light scraping or rats or something. The next minute the adjoining door opened and a man was standing there. I screamed and my husband woke up. There was no light coming from the adjoining room when the door was opened. My husband opened the door still no light in the other room while I phoned reception. It took them a while to answer. When I did the man said he would come up. He obviously went into the adjoining room as we could hear him twisting the lock. He then knocked on our door without introducing himself came in said he was sorry but he had just booked the gentleman into the room but had shifted him to another (how he could have done this in 10 minutes I don't know) and housekeeping must have left the door unlocked. He locked it with the key from our side and when I told him I was having a heart operation the next day. Just said goodnight and walked out. Didn't enquire if a may have needed a doctor or if we were alright. The next day I went down to reception to speak to the duty manager and she was about as helpful as the night guy. Said they were looking into it and it was a housekeeping error as the room had been used as an adjoining one the night before. Even when I said that I was having a heart operation that day still no genuine apology. She looked at our bill and said she would credit it. Whipdy Do $37.00 as we only pay half with our A Card. We definately would not stay there again or at another IBIS. We have been members of the A-Club for many years and this would be about the worst experience we have had. If I hadn't woken up goodness knows what may have happened. I wish now I had phone the police on the night as housekeeper error or not it was an intruder in our bedroom.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GillyanneTauranga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPorter1, Manager at Ibis Hamilton Tainui, responded to this review, January 7, 2013
Dear GillyanneTauranga
Thank you for your review, and again please accept our apologises for this unfortunate experience which I can assure everyone is not usual. As per our correspondence with you this matter has been resolved and we look forward to welcoming you back in the future.
Kind regards
Clare Eccles
Hotel Manager
Ibis Tainui Hamilton
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Plymouth, New Zealand
1 review
4 of 5 bubbles Reviewed December 20, 2012

Well located in central Hamilton very friendly service from all staff from front desk staff to bar and dinning room staff. All our group found rooms clean and tidy. Be happy to stay again .
Close to sky city.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Muka1722
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPorter1, Manager at Ibis Hamilton Tainui, responded to this review, January 7, 2013
Dear Muka1722
Thank you for your positive comments; I am pleased that you and your group enjoyed your stay with us. We look forward to welcoming you all back in the future.
Kind regards
Clare Eccles
Hotel Manager
Ibis Tainui Hamilton
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rotorua, New Zealand
Level Contributor
43 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed December 20, 2012

We really enjoyed our stay, staff were excellent in all areas. and for price of the room could not fault. Location for us was excellent . Breakfast had a nice selection and it was great being able to sit on the Terrace.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Julie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPorter1, Manager at Ibis Hamilton Tainui, responded to this review, January 7, 2013
Dear Julie A
Thank you for taking the time to post your comments on your recent stay with us, I am pleased that you enjoyed your visit and we look forward to welcoming you back to ibis Tainui when you next visit Hamilton.
Kind regards
Clare Eccles
Hotel Manager
Ibis Tainui Hamilton
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Hamilton hotels
0.1 mi away
Novotel Hamilton Tainui
Novotel Hamilton Tainui
#7 of 62 in Hamilton
4.0 of 5 bubbles 1,106 reviews
0.1 mi away
Quest on Ward
Quest on Ward
#10 of 62 in Hamilton
4.5 of 5 bubbles 160 reviews
0.9 mi away
Camelot On Ulster
Camelot On Ulster
#5 of 62 in Hamilton
4.5 of 5 bubbles 230 reviews
Show Prices
Show Prices
Show Prices
0.6 mi away
Ventura Inn & Suites Hamilton
0.6 mi away
Quality Hotel The Ambassador
0.5 mi away
Ashwood Manor
Ashwood Manor
#16 of 62 in Hamilton
4.0 of 5 bubbles 104 reviews
Show Prices
Show Prices
Show Prices

Been to Ibis Hamilton Tainui? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Ibis Hamilton Tainui

Property: Ibis Hamilton Tainui
Address: 18 Alma St, Hamilton 3204, New Zealand
Location: New Zealand > North Island > Waikato Region > Hamilton
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Wheelchair access
Hotel Style:
#4 Green Hotel in Hamilton
#9 Business Hotel in Hamilton
#11 Romantic Hotel in Hamilton
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Ibis Hamilton Tainui 3.5*
Number of rooms: 126
Official Description (provided by the hotel):
Situated on the banks of the Waikato River, the Hotel Ibis Tainui Hamilton is your gateway to New Zealand's wonderful Waikato region. Primely positioned in the heart of Hamilton City, the brand new 126 room hotel is ideal for both leisure and business trips. Just 20 minutes from Hamilton International Airport, the hotel also offers easy access to relaxing river walkways, cafes, restaurants, Skycity Casino, shopping and entertainment. Part of the only international hotel chain in Hamilton, the Ibis hotel is a great way to enjoy your stay in the Waikato! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotwire, Hotels.com, Priceline, Orbitz, ACCOR, Travelocity, Booking.com, TripOnline SA, Cheap Tickets and HotelQuickly so you can book your Ibis Hamilton Tainui reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ibis Hamilton Tainui Hotel Hamilton
Accor Hamilton Tainui

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing