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Ibis Hamilton Tainui
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    Reviews (1,002)
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    All reviewsvalet parkingthe rivera river view roomrooms are smallcentral locationbuffet breakfastwould stay againbed was comfortablethe main streetshort staynew zealandone night stayriversideaccornzcbdwaikato
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    A TripAdvisor Member
    Rotorua
    1
    Reviewed May 24, 2011

    Accor membership came in handy, got upgraded, nice to have a shower box instead of the cheaper rooms. The receptionist was a bit remiss at assisting with taking some of the excess baggage. I had to struggle with my bags, groceries etc she didn't seem fazed at all. A bit of throughfulness would have been helpful. I ordered the Pork Fillet - it came out looking like a roast dinner, who in this day and age gets a fillet cut up in slices! On the upside the vegetables were hot and plentiful. We had trouble trying to get heat in the room, even at the highest number it still felt cold. Rooms are not designed for quiet and restful sleeps, heard lots of chatter from those getting off the lift. Suggest asking for a room away from the life.

    • Stayed: May 2011, traveled on business
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    Thank A TripAdvisor Member
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
    CPorter1, Manager at Ibis Hamilton Tainui, responded to this reviewResponded June 12, 2011

    Dear Guest
    Thank you for choosing to stay at Ibis Tainui during your recent visit to Hamilton and for taking the time to post your feedback. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
    At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
    We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
    Kind regards
    Clare Porter
    Hotel Manager
    Ibis Tainui Hamilton

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
    Reviewed May 22, 2011

    Very comfortable and economical hotel. We were on our way through so were there for a one night stay. Well located and quiet with a good bar and restaurant that is well priced and has good variety. Towards the end of the night at dinner we started to feel that the staff were ready to go home; perhaps people dine earlier in NZ; but this is a minor issue Parking is tight but valet is available.

    • Stayed: May 2011, traveled as a couple
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    Thank Prins2
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
    CPorter1, Manager at Ibis Hamilton Tainui, responded to this reviewResponded June 12, 2011

    Dear Guest
    Thank you for choosing to stay at Ibis Tainui during your recent visit to Hamilton and for taking the time to post your feedback. I am pleased that our hotel meet with your expectations and you enjoyed your stay.
    We look forward to welcoming you back to Ibis Tainui on you next visit to Hamilton.
    Kind regards
    Clare Porter
    Hotel Manager
    Ibis Tainui Hamilton

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
    A TripAdvisor Member
    Tokoroa
    1
    Reviewed May 20, 2011

    I found my stay at the Ibis to be an enjoyable one & would recommend it to all my family and friends. Centrally located right in the middle of Hamilton's CBD, its a very nice place to stay. The staff were very courteous & helpful, and eager to please. The valet parking was a bonus & would highly recommend to all fellow visitors to the Ibis.

    • Stayed: May 2011, traveled as a couple
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    Thank A TripAdvisor Member
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
    CPorter1, Manager at Ibis Hamilton Tainui, responded to this reviewResponded June 12, 2011

    Dear Guest
    Thank you for choosing to stay at Ibis Tainui on your recent visit to Hamilton, and for taking the time to post your feedback. It is always a pleasure to receive positive feedback. I am pleased that you enjoyed your stay with us and that the staff were helpful and courteous; I have shared your comments with the team and I am sure that they will serve as encouragement for us all as we strive to continuously improve the quality of our services.
    We look forward to welcoming you back to Ibis Tainui in the near future.
    Kind regards
    Clare Porter
    Hotel Manager
    Ibis Tainui Hamilton

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
    Reviewed May 20, 2011

    • Stayed: May 2011, traveled solo
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    This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
    CPorter1, Manager at Ibis Hamilton Tainui, responded to this reviewResponded June 12, 2011

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
    An Accor traveler
    Auckland
    1
    Reviewed May 18, 2011

    • Stayed: May 2011, traveled with family
      • Value
      • Location
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    This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
    CPorter1, Manager at Ibis Hamilton Tainui, responded to this reviewResponded June 12, 2011

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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