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“Excellent Motel and Customer Service”
Review of Astra Motor Lodge

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Astra Motor Lodge
Ranked #3 of 63 Hotels in Hamilton
Certificate of Excellence
Tauranga, New Zealand
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Excellent Motel and Customer Service”
Reviewed June 18, 2014

The motel units are new, fresh, spotlessly clean and tastefully decorated.
The hosts, Steve and Bronny, provide the best customer service I have experienced.
They manage to be very friendly whilst remaining professional, and go the extra mile to be helpful in whatever way they can.
I stayed their whilst my husband was in hospital, and they helped to take some stress out of what was a very stressful time.
I would recommend their motel for vacation, business or proximity to hospital. For whatever reason you stay at the Astra Motor Lodge, I am sure Steve and Bronny will make sure your stay is the best it can be.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jan25552
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bronny_61, Owner at Astra Motor Lodge, responded to this review, July 13, 2014
Hi Jan,

Thank you for your kind words. As you know it can be stressful when you have a love one in Hospital. We understand that as we have been there ourselves so we try to take as much stress away by providing a hassle free stay. Taking guests to and from the hospital helps and sometimes a glass of wine is better. We hope all is well with you and your husband and look forward to catching up next time you are in Hamilton.

Warm Regards

Steven & Bronny
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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385 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Auckland, Auckland, New Zealand
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed June 14, 2014

It was a rewarding, relaxing & most enjoyable time i have had in a long time. From the outset I found Steve to be a very professional, friendly host & most of all very helpful in providing information regarding local establishments, local road access as well as recommendations of particulars services Hamilton has to offer. The motel room was in my opinion 5 star's. It was full of the usual mod cons (In excellent condition), excellent lighting, the rooms were setup beautifully, linen was freshly laid with bottles of perfumes, separate TV's connected to separate sky devices & a deluxe styled bathroom, stock with extras (spa bath & a separate huge shower). Its a motel that prides itself in giving just excellent service. My family were grateful for this excellent experience, i can only say that we will definitely come back & tell all our friends & family about your motel. Thanks Steve.

Room Tip: Ask for the deluxe unit its was the most relaxing & worth the price.
See more room tips
  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Johnboy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bronny_61, Owner at Astra Motor Lodge, responded to this review, July 13, 2014
Hi Johnboy,

It was great hosting you and your family and what great boys you have. I did notice that they were extremely happy having their own sky TV. Room 12 is a great room, not only with the extra large shower but the spa bath to soak in. We hope to catch up again soon and will certainly look after all your family and friends should they come and stay.

Kind Regards

Steven & Bronny
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hawera, New Zealand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 13, 2014

I cant say enough about this motel and its owners. My husband needed bypass surgery and Bronny and Steve were the best ever. when bookings had to change and so much more they were working with me every step of the way. Even after leaving they were still in contact to see how things went. the motel it self was beautiful, clean and very well maintained. we will be back but under different circumstances this time. highly recommended++++++

Room Tip: Very close to the hospital as well hopping area's
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  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Colleen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bronny_61, Owner at Astra Motor Lodge, responded to this review, July 13, 2014
Hi Colleen,

Many thanks for taking the time to write a review on the us at the Astra Motor Lodge. Being close to both hospitals means that we do have to make changes to rooms and dates to fit in with the guests. We pride ourselves on a hassle free stay and we work closely with our guests to make sure this happens. We hope that all is well with you and your husband and do look forward to catching up next time you are in Hamilton. Please do pop in even just for a coffee.

Warm regards

Bronny & Steven
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oamaru, New Zealand
Level Contributor
208 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed June 2, 2014

What an incredibly friendly welcome we received here. The owners are genuinely interested in making sure that your stay with them is the best ever experience. The Units are modern, fresh, clean and well presented. It's easy to see the pride themselves in their high standard.

Room Tip: Ask for a room away from the road.
See more room tips
  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank TwoTravellers34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bronny_61, Owner at Astra Motor Lodge, responded to this review, July 13, 2014
Hi Two Travellers,

It was great meeting you both and hearing about your travels. We hope that the rest of your trip went well and that you had the same level of service and accommodation the you received from the Astra Motor Lodge. We hope you visit again next time you are in NZ and we will certainly look after your family and friends if they visit these shores.

Take care,

Bronny & Steven
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hamilton, New Zealand
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 1, 2014

Would recommend this lodge to anybody wanting the best accommodation, beautifully presented, everything you need in the room and more, luxury bathroom, fantastic bed and best of all, the perfect hosts. Nothing was too much trouble for Bronny and Steven - a credit to the hospitality industry.
Staying in Hamilton? - this is the first place to try for a perfect stay.
Thanks

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Andy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BronnyP, Owner at Astra Motor Lodge, responded to this review, July 23, 2014
Hi Andy,

Your kind words are very much appreciated. All aspects of the rooms are continuing to get big wraps like the beds which some guests have purchased. As hosts we are always trying to improve on our standards and service so it is nice to hear that you enjoyed your stay. We look forward to your next visit and we will make sure that your expectations are meet while at the Astra Motor lodge.

Regards

Bronny & Steven
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tauranga, New Zealand
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed May 31, 2014 via mobile

Quality modern lodgings, extremely well presented and clean. Top people and service. We'll be back for sure. Very handy to everything central and North. TV has HDMI and USB if you which many hotels/motels do not have.

Stayed June 2014, traveled as a couple
Helpful?
1 Thank nigeandvicki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bronny_61, Owner at Astra Motor Lodge, responded to this review, June 16, 2014
Hi Nige & Vicki,

Many thanks for staying with us at the Astra Motor Lodge, much appreciated. Hamilton is a great central spot as most local attractions are a short drive, like Hobinton and Waitomo Caves both 40 minutes away. We look forward to hosting you again next time you are visiting Hamilton.

Regards

Steven & Bronny
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edmonds, Washington
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed May 30, 2014 via mobile

This one year old motor inn was wonderful. I left a pair of pants in my room when I checked out. The owner knew I was going a local garden and tracked me down to return them.

The room was fully equip. Refrigerator, microwave, dishwasher etc.

They had several unites on the ground floor outfitted for persons with disabilities.

It has earned TripAdvisor's #1 rating.

Stayed May 2014, traveled as a couple
Helpful?
2 Thank CGSinbad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bronny_61, Owner at Astra Motor Lodge, responded to this review, June 16, 2014
Hi George,

Thank you for your kind words. It was great meeting you and learning your life experiences.
We like to know where our guests have come from and heading to so if anything is left behind we can get it to them as soon as possible. We hope the rest of your trip went well and look forward to seeing you again next time you are visiting NZ.

Kind Regards

Steven & Bronny
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Astra Motor Lodge

Property: Astra Motor Lodge
Address: 47 Kahikatea Drive, Hamilton 3206, New Zealand
Phone Number:
Location: New Zealand > North Island > Waikato Region > Hamilton
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #3 of 63 Hotels in Hamilton
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Astra Motor Lodge 4.5*
Number of rooms: 16
Official Description (provided by the hotel):
Luxurious New Motor Lodge located by Braemar Private Hospital and a few minutes walk to Waikato Hospital. CBD local restaurants and cafes are all within 5 mins in the car. Visit our beautiful gardens or enjoy a stroll around the lake. The 16 beautifully appointed apartment style rooms all with king and superking beds -(can be split into two singles). Sky Guest select with 50 channels plus in everyroom. Full kitchens. Double showers some with twin heads.Spa Baths, heat pump/air-conditioning in everyroom, Ultra fast broadband, wifi, guest laundry. Continental and cooked breakfasts available, with Gluten free options. Plenty of parking. ... more   less 
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