Queen room with spa booked on cheap accommodation site and confirmed by Alcamo via a phone call from us. Later phoned us to advise they had no accommodation for us - V8 Supercar weekend. On the strength of the booking we had paid out over $400 in tickets for the racing. Stated we were most unhappy about this and they rang to advise they could accommodate us. Arrived at Alcamo do discover we had been given the el-cheapo version- the spa was there alright- behind a locked door we were not able to open!! The kitchen was there complete with filthy mugs and glasses. A disconnected telephone - plug did not fit the wall socket - and a 14" old TV completed the picture. Air conditioning/heater blew onto one side of the bed, making it unbearable to use during the night. The manager seemed to have the opinion that they had done us a favour giving us anything at all and pointed out that we were "paying much less than anyone else" that weekend. Just as well, we would not wanted to have paid any more.
- Official Description (provided by the hotel):
- Ai piedi del Monte Bonifato, immersi nella natura a 3km dalla città, unico B&B con possibilità di pagare le ore effettive di pernottamento, servizi disponibili come il trasfert aeroportuale da e per PA/TP, escursioni Isole Egadi, Terme Segestane e tanto altro, possibilità di pensione completa. Tutte le camere con bagno interno, parcheggio custodito privato. Area meeting e conferenze. ... more less
- Reservation Options:
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- Also Known As:
- Alcamo Hotel Hamilton