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“Sun and Spa- highly enjoyable”

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Alcamo Hotel - Hamilton
Ranked #52 of 62 Hotels in Hamilton
Auckland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Sun and Spa- highly enjoyable”
4 of 5 bubbles Reviewed November 21, 2009

Arrived to find a very clean room and very helpful staff. Spa fantastic, very nice to wind down after travels

Seems to be upgrades going on and planned

Restaurant meals good too-nice steak

Very well looked after and stayed several times, will use the Alcamo when I'm next back in Hamilton

  • Stayed November 2009, traveled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stewie15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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57 reviews from our community

Traveler rating
    5
    8
    6
    8
    30
See reviews for
13
18
7
6
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    2.5 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    2 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
Auckland
1 review
3 of 5 bubbles Reviewed October 25, 2009

My partner & I booked thru 'Wotif' so we got a good price.
THEN we checked "Alcamo Hotel" on the net & found this site. I went over the previous reviews and freaked. We expected the worse.
On arrival, we went over our room with a fine tooth comb to see if we could find anything that would deem it necessary for us to move to different accommodation.
Apart from excessive dust on an air-vent in the bathroom and cobwebs in the fire-escape (big deal considering), it was fine. We had a good sized room away from the road with a large in-room spa ... All clean & tidy.
We seemed to be about the only people staying there and it's a big place so I wouldn't like to be the poor cow responsible for keeping the place up to scratch.
Anyhow, our one night stay - although nothing to write home about - was good value for money and the manager and reception girl were pleasant and helpful.

  • Stayed October 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ozjohno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
auckland
1 review
1 of 5 bubbles Reviewed October 4, 2009

looks can be deceiving, on arrival we were pointed to our room and although the hotel seemed to have alot of vacancies we were given the closest room to the busy road but it was 8.pm so took the room.
the room had only obvious signs of cleaning in bathroom and kitchen but cobwebs and dust were left untouched in lounge room. 2 microwaves in kitchen but neither worked
we could not contact office but a employee from kitchen as we needed to use the microwave.which he did willingly
when we pulled bedding down we shocked to find that the sheets had not been changed the sheets had many pubic hairs on and were very soiled.
it was about 11pm we had some difficulty in contacting reception finally he came
and was not even that concerned he came to look and then casually gave us a key to the next room which had a stuffy smell about it.
this is disgusting and unaceptable in a hotel of any rating.

  • Stayed September 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dmleo60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Hamilton hotels

New Zealand
1 review
2 of 5 bubbles Reviewed May 9, 2009

We stayed one night. We knew it wasnt going to be the flashest place ever, but decided on it as we were only staying one night. Got to the Hotel, no teaspoons to make yourself a cupa (which the have sachets for), no cuttlery what so ever. We we rung the Manager of this Hotel to ask him if we we could have some, he simply said "No we dont have any". That would have been fine if the "resturaunt" was open. We arrived at 7.00 pm on a saturday night and the resturant was closed!! Spa bath was more like a bath. The jets didnt work and the plug had a hole in it (had to use a towel to plug it!!!). Holes in the walls. The bathroom was constantly dripping with water. Basically the Manager didnt seem to enjoy his busines at all, we rung him to ask a few questions about the phone etc, he was extremly rude to both of us and didnt have any customer service whats so ever. He was a drag to deal with and we were unsure as to ask anything else as we already knew what his response would be and that he didnt care. I would not recommend this Hotel for anyone. Not unless you like rude, carless, negative managers and rooms that dont function or look like they do in the photos.

  • Stayed May 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RealistNewZealand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tauranga
1 review
1 of 5 bubbles Reviewed May 9, 2008

A friend and I decided to spend a night out in hamilton and thought we would pay extra to get a luxury room and breakfast deal. Firstly the service was unfriendly, secondly the rooms was awful, very dirty and unclean, not luxury at all, and for the price was shocking. To top things off, we did not receive our breakfasts in the morning or the paper as promised. All they did when we complained was give us the cost of the breakfast a measly $15 back an not much of an apology. WORST HOTEL EVER.

  • Stayed December 2007, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank rachygirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pembroke, UK
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed February 17, 2008

This place advertises itself as a 'luxury' hotel - it isn't. It also advertises Spa baths, most of which don't work, have covers missing etc - but they don't tell you this until after you have arrived. Our room also had a mains socket hanging out of the wall with exposed wires. A repair had been attempted with duct tape! (Hotel's excuse - 'no-one told us about that'). I wouldn't keep a dog here - we booked out and moved elsewhere.

  • Liked — Nothing
  • Disliked — It was totally unsafe
  • Stayed February 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jon_Tallis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
levin nz
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed September 5, 2007

Where do I start.....the room was unclean,cobwebs on the window...filth around the spabath..mirrors dirty(room 40)
No teaspoons in the room to stir tea..
Because we were travel weary we decided to just go to bed
Restaurant closed
breakfast in the morning...well!!!!!!!!!!!!!!!!!!!!!!!!!!!!
No juice but glasses to drink it
soup spoons for cereal
no teaspoons
no side plates for toast
fruit all gone but a half a dish of syrup left
when I asked the waitress who approached us with stomach hanging out of jeans...she reluctantly got a spoon then I asked for plate she literally threw it on the table,then I asked for a desertspoon she frowned at me so I gave up...
Unfortunately my mate was more tolerant than I and we left never to go back and will certainly tell our friends not to.

Stayed September 2007
Helpful?
1 Thank thereyougo2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Alcamo Hotel - Hamilton

Property: Alcamo Hotel - Hamilton
Address: 290 Ulster Street, Hamilton 3200, New Zealand
Location: New Zealand > North Island > Waikato Region > Hamilton
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #52 of 62 Hotels in Hamilton
Price Range (Based on Average Rates): $
Hotel Class:3 star — Alcamo Hotel - Hamilton 3*
Number of rooms: 56
Official Description (provided by the hotel):
Ai piedi del Monte Bonifato, immersi nella natura a 3km dalla città, unico B&B con possibilità di pagare le ore effettive di pernottamento, servizi disponibili come il trasfert aeroportuale da e per PA/TP, escursioni Isole Egadi, Terme Segestane e tanto altro, possibilità di pensione completa. Tutte le camere con bagno interno, parcheggio custodito privato. Area meeting e conferenze. ... more   less 
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Also Known As:
Alcamo Hotel Hamilton

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