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“Be very wary of self parking”

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Novotel Hamilton Tainui
Ranked #6 of 63 Hotels in Hamilton
Certificate of Excellence
GreenLeadersSilver level
Tauranga
Level 3 Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Be very wary of self parking”
Reviewed June 15, 2014

My car was hit while in one of hotel carpark spaces and the immediate reaction was 'we are not liable'. After my four requests and one from my insurance company hotel reviewed CCTV footage and 'couldn't see much'. I would also be concerned about personal security given the close proximity to the riverside walkway which is frequented by some dubious individuals.

  • Stayed June 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
1 Thank loulou10101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DBreukink, General Manager at Novotel Hamilton Tainui, responded to this review, June 17, 2014
Dear Guest. Thanks very much for providing us with feedback in regards to your stay with us, I will look into the accident you had with self parking, as it depends where around the hotel you have parked. Let me assure you that we have a thight security system and will do our utmost to guarantee an enjoyable stay for our guests. With kind regards, Dick Breukink, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,149 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (144)
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Invercargill, New Zealand
Level 5 Contributor
56 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed June 13, 2014

Great location. Got a room on wotif and got good rate, so expected a room near the back but had one on river front. Snuggly bed, room nice and clean but room could have been vacuumed bit better round the edges, but otherwise nice and comfy and all I needed. Staff helpful. Enjoyed my stay, would definitely stay here again if wotif rate

Room Tip: Overlooking river, was nice and bright and airy
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  • Stayed April 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GTG2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DBreukink, General Manager at Novotel Hamilton Tainui, responded to this review, June 17, 2014
Dear Guest. Thank you so much for taking the time to provide us with some feedback on your recent stay with us. Look forward welcoming you back. Best regards, Dick Breukink, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland Region, New Zealand
Level 3 Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 8, 2014

Much improved since my last stay, room clean and comfortable, pod coffee maker in room, good service. Towels could have been improved (quite worn) but other than that good quality accommodation in central Hamilton.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andrew K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DBreukink, General Manager at Novotel Hamilton Tainui, responded to this review, June 17, 2014
Dear Andrew. Really appreciate your comments in regards to your stay with us. Glad to read that you have enjoyed it, particular in regards to your comments about improvements compared to your last stay. Best regards, Dick Breukink, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Napier, New Zealand
Level 6 Contributor
234 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed June 4, 2014

We have stayed here before and the service is always great. The rooms are always clean, we always have the 2 double beds which is great for us. We have also eaten here and the food is great, the waiter is very helpful, the last time I stayed he made me a special meal as I didnt feel like anything on the menu....no trouble. My daughter wet the bed and the staff attended to it without a problem. I would recommend this novotel anytime.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jodie803
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DBreukink, General Manager at Novotel Hamilton Tainui, responded to this review, June 5, 2014
Dear Jodie. Really appreciate the time you took to review my hotel after your stay with us. Hope you had a good trip back home. With kind regards, Dick Breukink, General Manager, Novotel Tainui Hamilton
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 6 Contributor
116 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed May 30, 2014

This is the spot to stay in Hamilton.
Nice restaurants over the road and by the river, clean rooms, comfy big beds, efficient reception team (maybe too efficient ... Slow down and chill s bit), centre of town, good bar (though you feel as if the fella may like to close at 11 and head home).
All in all, a nice spot that I'll stick with.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tastytucker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DBreukink, General Manager at Novotel Hamilton Tainui, responded to this review, June 5, 2014
Dear Guest. Thank you very much for your comments around your recent stay with us. Look forward welcoming you back with us. Best regards, Dick Breukink, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level 4 Contributor
33 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed May 27, 2014

The rooms were spacious and clean. The staff were very helpful and the hotel was conveniently located in town.

For entertainment, just down the road you had the local Casino and there was a great little pub just outside the main doors. The locals are a little funny with Aussies, but we are also a little funny with them!

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sean M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DBreukink, General Manager at Novotel Hamilton Tainui, responded to this review, June 5, 2014
Dear Sean. Really appreciate your comments in regards to your stay with us. Hope you had a good trip back home. Best regards, Dick Breukink, General Manager, Novotel Tainui Hamilton
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Hamilton Tainui

Property: Novotel Hamilton Tainui
Address: 7 Alma Street | PO Box 1, Hamilton 2001, New Zealand
Phone Number:
Location: New Zealand > North Island > Waikato Region > Hamilton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Wheelchair access
Hotel Style:
#3 Green Hotel in Hamilton
#4 Family Hotel in Hamilton
#4 Business Hotel in Hamilton
#6 Romantic Hotel in Hamilton
#6 Luxury Hotel in Hamilton
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Novotel Hamilton Tainui 4.5*
Number of rooms: 177
Official Description (provided by the hotel):
Novotel Tainui is in the heart of the city, on the banks of the Waikato River, adjacent to the Skycity Casino and entertainment complex. The hotel features 177 rooms, an award winning restaurant, lobby bar and a health club, with gym, sauna, spa and beauty therapies available. Conference facilities are available for up to 350 delegates. Guests have easy access to nearby shopping, dining and entertainment, or relaxing river walks that can be found close by. ... more   less 
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Also Known As:
Novotel Hamilton Tainui Hotel Hamilton
Accor Hamilton Tainui
Hamilton Novotel

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