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“Weekend Break”

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Novotel Hamilton Tainui
Ranked #7 of 62 Hotels in Hamilton
Certificate of Excellence
GreenLeadersSilver level
Manukau, New Zealand
2 reviews
“Weekend Break”
Reviewed May 1, 2013

I live in Auckland during the week and frequently travel to Hamilton as a get away.

We've stayed in the Novotel Tainui before and have had many pleasant experiences.

An A+++ Place. A must to experience; looking for luxury whilst still within an affordable price range then look no further.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank justin_benzie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DBreukink, General Manager at Novotel Hamilton Tainui, responded to this review, May 4, 2013
Dear Justin. Thanks for your nice comments about your stay with us. Look forward to welcome you back. Best regards, Dick Breukink, General manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,123 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (139)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Sydney, Australia
1 review
Reviewed April 30, 2013

Novotel Hamilton is in a great central location. Handy to good restaurants and the casino. Room was very clean and fresh. The only thing I didn't like was that the mini bar fridge wasn't running so the drinks were not cold. We had to order a bucket of ice from room service. Also, when we tried to phone housekeeping for a pillow there was no answer. Reception and bar staff were very friendly.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank garyandyvette
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DBreukink, General Manager at Novotel Hamilton Tainui, responded to this review, May 4, 2013
Dear Gary and Yvette. Thanks for taking the time to inform us about your recent stay with us. The fridges had some technical issues and we decided to buy all new fridges for the hotel. The last delivery will be this month. Thanks for staying with us. Best regards, Dick Breukink, General Manager, Novotel Tainui Hamilton
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Whitianga, New Zealand
Level Contributor
3 reviews
3 hotel reviews
Reviewed April 30, 2013

had a great night,used my free voucher,room was lovely but t.v wasnt working,when I told reception I was offered another room but opted to stay so was given free parking.The kingsize bed was AWESOME!!! best nights sleep ever!

  • Stayed April 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Kaye63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DBreukink, General Manager at Novotel Hamilton Tainui, responded to this review, May 4, 2013
Dear Kaye, Thank you very much for reveiwing your stay with us. I am sorry to read that the TV was not working, but we have fixed this problem now. Glad to see that my staff has acted on your comments. Look forward to welcome you back. With kind regards, Dick Breukink, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Morrinsville
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed April 21, 2013

We stayed a night with breakfast included we had a very nice room with plenty of space.The Hotel is in the middle of Hamilton and the breakfast was the best we have had for a long time.We will be staying here again

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gary T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DBreukink, General Manager at Novotel Hamilton Tainui, responded to this review, April 21, 2013
Dear Gary. Thanks for providing us with some feedback on your recent stay with us. It is really good to read that you have enjoyed your stay as well as the new breakfast set up.
Look forward to welcome you back. With kind regards, Dick Breukink, General Manager, Novotel Tainui Hamilton
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Taupo, New Zealand
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 17, 2013

This overnight stay was a dreadful experience. I tried to check in three times, I couldn't get near to the hotel for cars, no car parking when I eventually managed to get close still no car parking and receiption could care less that I had to wait over an hout to even try and check in. It was extremely busy and I understand that the satff were pushed but every customer needs to feel they count!! Then to top it off pillows like marshmallows and an alarm that went off in the room from 4am every 5 minustes and I was unable to find the off button! Nightmare!

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
1 Thank Lighty10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DBreukink, General Manager at Novotel Hamilton Tainui, responded to this review, April 19, 2013
Dear Guest. Thank you for the feedback that you have provided to us. We are very sorry that your stay has not been as expected. We do have a limited carpark in front of the hotel and can normally cope with the flow of traffic. I have dicussed your comments in my operations meeting and will work on improvements. With kind regards, Dick Breukink, General Manager
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Sydney, Australia
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed April 14, 2013

When we arrived at the hotel recepiton all appeared to be normal. The staff were very attentative. When we arrived in our room we had a note that our fridge had been remove.WE should have been told this at checkin.
We had been on a long drive and we were looking for a cool drink. To get a drink you had to call room service, We also had medication that had be keeped in a fridge. We managed to get some ice to keep the medication in to keep it cool.
The beds were very good and the restaurand food was also very enjoyable.
Not enough staff appeared to be on durihng our stay.
Look for the improvements next time we visit this hotel.

Room Tip: WE had a room on the 3rd floor very quite room
See more room tips
  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 22shopper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DBreukink, General Manager at Novotel Hamilton Tainui, responded to this review, April 15, 2013
Dear Guest. Thank you so much for your comments in regards to your stay with us. The fridges have been removed from all rooms after we found technical issues with it, which were a hazard fro our guests. We now have replaced half the hotel with new fridges and the rest will be here before month end. Thank you so much for your understanding. With kind regards, Dick Breukink, General Manager, Novotel Tainui Hamilton
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland, New Zealand
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 12, 2013

Parking is easy, staff are friendly, food and drink are very good, the rooms are a high standard, beds are large and comfortable, very quiet, showers powerful and always hot, TV in widescreen - shame it can only show SkyTV NZ's limited channel selection. Gym is basic but enough to do the job.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Mr_Wighton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DBreukink, General Manager at Novotel Hamilton Tainui, responded to this review, April 12, 2013
Dear Guest. Thank you very much for your wonderful review of my hotel. Glad to see that you are a returning guest. If there is anything I can do for you in future, please let me know. Best regards, Dick Breukink, General Manager, Novotel Tainui Hamilton
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Hamilton Tainui

Property: Novotel Hamilton Tainui
Address: 7 Alma Street | PO Box 1, Hamilton 2001, New Zealand
Phone Number:
Location: New Zealand > North Island > Waikato Region > Hamilton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Wheelchair access
Hotel Style:
#3 Green Hotel in Hamilton
#4 Family Hotel in Hamilton
#4 Business Hotel in Hamilton
#6 Romantic Hotel in Hamilton
#7 Luxury Hotel in Hamilton
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Novotel Hamilton Tainui 4.5*
Number of rooms: 177
Official Description (provided by the hotel):
Novotel Tainui is in the heart of the city, on the banks of the Waikato River, adjacent to the Skycity Casino and entertainment complex. The hotel features 177 rooms, an award winning restaurant, lobby bar and a health club, with gym, sauna, spa and beauty therapies available. Conference facilities are available for up to 350 delegates. Guests have easy access to nearby shopping, dining and entertainment, or relaxing river walks that can be found close by. ... more   less 
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Also Known As:
Novotel Hamilton Tainui Hotel Hamilton
Accor Hamilton Tainui
Hamilton Novotel

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