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“Great accomodation”

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Novotel Hamilton Tainui
Ranked #6 of 63 Hotels in Hamilton
Certificate of Excellence
GreenLeadersSilver level
Blenheim, New Zealand
Level Contributor
192 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
“Great accomodation”
Reviewed October 31, 2012

I had a fabulous room to my self with two double beds!
The shower had lots of pressure, the bed was comfortable with lovely fresh linen. The decor was modern.
The hotel foyer was very large with a great seating area if you got tired of sitting in your room.
Two minutes to the shops and close to restaurants etc although the hotel has its own with a great menu.
Staff were very pleasant.
Right next to the river and we walked to the Hamilton Gardens along the river walk on the other side from the hotel.
Was rather noisy at night (Sat) as the Sky City was next door and could hear intoxicated people on and off until 3.30 am
Best to get a room facing the river if noise would be a problem.

Room Tip: Probably quieter with a room away from the Sky City side
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  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Angela W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DBreukink, General Manager at Novotel Hamilton Tainui, responded to this review, November 18, 2012
Dear Angela. We really appreciate the time you took to inform us about your recent stay with us. Glad to read that you have enjoyed it. Kind regards, Dick Breukink, Novotel Tainui Hamilton, General Manager
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1,132 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (142)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
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English first
Auckland, Auckland, New Zealand
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 27, 2012

What started as a visit to Hamilton to see a relative who'd just suffered a heart attack turned out to be a memorable mini getaway. Our overnight stay a the the Novotel was fabulous. The room was gorgeous, fresh and modern and the bed so comfortable. I loathe paying for a hotel and having to sleep on a hard bed. Dinner in the restaurant was superb. The food was up there with the best and not overpriced like many hotel restaurants....obviously a highly competent chef. Often a breakfast buffet can be a dissapointment with dried out bacon , soggy eggs etc but this buffet was excellent, fiilled with variety and freshness. Yes valet parking cost is a dissappointing extra and it would be nice to park yourself free...it's Hamilton after all, not downtown Auckland. So all in all I never expected to have such a lovely evening in Hamilton. Highly recommend it.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank Maree L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DBreukink, General Manager at Novotel Hamilton Tainui, responded to this review, November 18, 2012
Hi Maree. Thanks for letting us know how you have enjoyed your stay with us. Great to read that you have enjoyed it, particular the Restaurant on Alma food and service. Hope to be able to welcome you back. Best regards, Dick Breukink, General Manager
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A TripAdvisor Member
Reviewed October 25, 2012

We thoroughly enjoyed our stay. Our room was awesome, the front desk staff were courteous and polite. However we felt they were understaffed in the dining room for breakfast as the young lady looked like she was rushed off her feet as she was the only staff member in the dining area.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DBreukink, General Manager at Novotel Hamilton Tainui, responded to this review, November 18, 2012
Dear Guest. Thanks for taking the time to inform us about your recent stay with us. Great to read that you have enjoyed it. With kind regards, Dick Breukink, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
81 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed October 22, 2012

Stayed one night in a renovated room which was of a very high standard. Excellent central location. Had the best nights sleep the bed and pillows were so comfy. The staff on arrival were very helpful but we were surprised we had to pay 15$ self park or valet 20$. We must of missed this when we reviewed the hotel. Anyway we had a good deal so the extra cost for one night wasn't too bad, however we felt that the parking should of been free of charge.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank misspoppy02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DBreukink, General Manager at Novotel Hamilton Tainui, responded to this review, November 18, 2012
Dear Guest, Thanks for your response on our request to comment onyour stay with us. Glad to see that you have enjoyed it. We have taken note that we will inform our guests about car parking charges. Best regards, Dick Breukink, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
143 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed October 21, 2012

I stayed at this hotel recently whilst attending a conference nearby. The rooms were modern and spacious and the bed very comfortable. The only downside for me was the shower over the bath, a person dislike of mine as getting in and out is a bit hazardous when you are not so young. There was a large flat screen TV and a small side couch and table perfect for eating if you ordered room service which I did one night.
My only complaint was there was a $30 a day charge for wifi. There was a free public wifi for 30 minutes once every 24 hours but this was only accessible in the foyer. Every hotel in Europe that I have ever stayed in even small boutque hotels have free wifi for guests, its about time everyone started providing this service it is especially essential for overseas guests.

Room Tip: I had a recently refurbished room and from memory selected that as an option and paid a bit more but...
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  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank valerie s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DBreukink, General Manager at Novotel Hamilton Tainui, responded to this review, November 18, 2012
Dear Guest. Thanks for your comments in regards to your stay with us. Glad to read that you have enjoyed it. We are looking into getting the internet sorted and hopefully we will be able to offer it at a better set up in the future. Best regards, Dick Breukink, General Manager, Novotel Tainui Hamilton
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Charleston, WV
Level Contributor
116 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed October 12, 2012

This hotel is in a good location for central Hamilton. Rooms were ok size and well maintained. The bathroom was a bit awkwardly laid out, but had good water pressure. The bed was very comfortable with excellent pillows. The housekeeping standards were so-so - it wasn't dirty by any means, but I wouldn't call it outstandingly clean either. The floors in particular could have used a bit more work.

The breakfast buffet was nice, with a good selection.

Only 20 minutes/day of free wire-free access was offered, though you could log in through one of the lobby computers with essentially unlimited internet access (as long as you gave it a new e-mail address every 20 minutes.) Irritating.

All in all, a perfectly fine hotel, but not as good as it was trying to be.

  • Stayed September 2012, traveled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kathleen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DBreukink, General Manager at Novotel Hamilton Tainui, responded to this review, October 15, 2012
Dear Guest. Appreciate your comments on your stay with us. Through your feedback we are able to review our services and your remarks will be discussed in our next management meeting. Hope we will be able to welcome you back. With kind regards, Dick Breukink, General Manager, Novotel Tainui Hamilton
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Temecula, California
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed October 11, 2012

I have stayed in this hotel multiple times over two years, when on business in Hamilton. I've tried a few other hotels in Hamilton's central business district, but none of them have the consistent quality of the Novotel. Rooms are a good size, recently renovated to the standard Novotel modern interior with touches of blue and green, and feature everything I am looking for in a hotel: comfortable bed, individual thermostat, work desk with Internet access (for a fee-- and NZ Internet, as a rule, is rather expensive in hotels), power outlets near the bedstand for charging my phone, and clean and modern bathrooms.

I've stayed on both the river side of the hotel and on the street side, as well as facing the courtyard. The river offered the best view, along with a quieter experience. The street side and some of the courtyard rooms get a lot of sun; they tend to be warmer in the morning through afternoon.

Service has always been good, with effort spent toward ensuring the customer's needs are met. For example, while I was staying there last October, a gas line rupture along the coast of the North Island (beyond the hotel's control) prevented hot water from being available throughout the hotel (as well as any natural gas throughout Hamilton). Since it required several days to repair the rupture, the hotel brought in portable showers and made them available to guests. While it was inconvenient to take the elevator to the basement for a shower, I found it to be better than a cold shower in the room. I suspect hotels in other parts of town may not have gone this far out of their way to accommodate their guests.

The location of this hotel can't be beat, right alongside the Waikato River, with a walking path down the steps, and along the main street with many, many choices of restaurants and cafes.

All in all, despite the generally higher room rates at this hotel, it's my home away from home when in Hamilton.

Room Tip: Rooms on the river side offer a nice view, shady in the morning, and are quieter than the street sid...
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  • Stayed November 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jim T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DBreukink, General Manager at Novotel Hamilton Tainui, responded to this review, October 15, 2012
Dear Jim, Thanks for taking the time to let us know about your stays with us. Yes, last year with the gas pipe disruption was pretty special. We got trailers with portable showers for our guests, just to ensure that a hot shower was available. Pretty crazy, but looking back at it. also quite challenging. Look forward to your next stay. Kind regards, Dick Breukink, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Hamilton Tainui

Property: Novotel Hamilton Tainui
Address: 7 Alma Street | PO Box 1, Hamilton 2001, New Zealand
Phone Number:
Location: New Zealand > North Island > Waikato Region > Hamilton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Wheelchair access
Hotel Style:
#3 Green Hotel in Hamilton
#4 Business Hotel in Hamilton
#4 Family Hotel in Hamilton
#6 Romantic Hotel in Hamilton
#6 Luxury Hotel in Hamilton
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Novotel Hamilton Tainui 4.5*
Number of rooms: 177
Official Description (provided by the hotel):
Novotel Tainui is in the heart of the city, on the banks of the Waikato River, adjacent to the Skycity Casino and entertainment complex. The hotel features 177 rooms, an award winning restaurant, lobby bar and a health club, with gym, sauna, spa and beauty therapies available. Conference facilities are available for up to 350 delegates. Guests have easy access to nearby shopping, dining and entertainment, or relaxing river walks that can be found close by. ... more   less 
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Also Known As:
Novotel Hamilton Tainui Hotel Hamilton
Accor Hamilton Tainui
Hamilton Novotel

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