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Novotel Hamilton Tainui
Ranked #5 of 63 Hotels in Hamilton
Certificate of Excellence
GreenLeadersSilver level
Reviewed May 13, 2011

A bit hit and miss . The night I arrived one of the reception staff was quite rude and didn't advise properly how the parking worked. Other staff members during the stay were quite pleasant. The room was clean, good view of the river and the housekeeping staff were very nice, the breakfast was a bit average and the hot food not that hot. Excellent guest laundry facilities and internet accessibility. Haven't yet received guest feedback email....a form which you fill out and give to reception.

  • Stayed: May 2011, traveled with family
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Thank Cyn_Aus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DBreukink, General Manager at Novotel Hamilton Tainui, responded to this reviewResponded May 19, 2011

Hi, Sorry that I have not gotten back to you earlier, but I wanted to let you know, that I appreciate the time you took to inform us about your stay. There are a number of comments in your review, which I apologize for and I will definately discuss these with my heads of department in our next meeting. Hope you had a good stay for the rest of your trip to New Zealand. Best regards, Dick Breukink, General Manager

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1,050 - 1,056 of 1,206 reviews

Reviewed May 11, 2011

  • Stayed: May 2011, traveled as a couple
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Thank 1047_j
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
DBreukink, General Manager at Novotel Hamilton Tainui, responded to this reviewResponded May 19, 2011

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A TripAdvisor Member
auckland
1
Reviewed May 10, 2011

A first time visit to the Novotel in Hamilton resulted in our intention to come back for a second stay as soon as possible. Conveniently located beside the river in the Hamilton CBD, the hotel is in very close proximity to local restaurants, stores and bars with the Hamilton Casino literally next door. All staff we met were very friendly and accommodating but the lasting impression we have will always be the Super King size bed with duck down (???) pillows.....these items together with the light defeating drapes made for one of the best night's sleep in a hotel we have EVER had !!!!!!

  • Stayed: May 2011, traveled as a couple
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Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DBreukink, General Manager at Novotel Hamilton Tainui, responded to this reviewResponded May 19, 2011

Dear Guest, Wow.....what can I say? The best ever sleep in a hotel. That is great and I must admit that we are certainly proud of our newly refurbed rooms. Really happy that you enjoyed your stay so much. Look forward to see you again. Dick Breukink, General Manager

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A TripAdvisor Member
derby uk
3
Reviewed May 10, 2011

Perfectly situated next to the river where there's miles of footpath to walk along which we did as soon as we got there. Hamilton has a lovely lake in middle of town too to walk round which we also did, plenty of wildlife around. Our room had a good view of the river too. Bar was nice where we sat outside for a drink. We would stay here again in the future when we return to new zealand.

  • Stayed: April 2011, traveled as a couple
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Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DBreukink, General Manager at Novotel Hamilton Tainui, responded to this reviewResponded May 19, 2011

Hi, Lovely to read that you enjoyed your stay with us, while visiting from overseas. I am especially happy that you were able to enjoy all the wonderfull walkways around the river and lake; We certainly feel that they are a nice touch to our city. Thank you for your comments. Best regards, Dick Breukink, General Manager

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An Accor traveler
Auckland
1
Reviewed May 8, 2011

  • Stayed: May 2011, traveled with family
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Thank An Accor traveler
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
DBreukink, General Manager at Novotel Hamilton Tainui, responded to this reviewResponded May 19, 2011

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A TripAdvisor Member
1
Reviewed May 4, 2011

My stay at Novotel was fantastic, the cleanliness of the room was perfect, the bed and pillows were very comfortable the service from all the staff was awesome!!!!! They went out of their way from delivering food on time to making sure my car was ready at the time requested. The food was great, the location was awesome. I used the gym and found they had a very very good quality treadmill. I felt safe and well looked after being a solo traveler. I will being staying at the Novotel again and will be recommending to friends and family.

  • Stayed: April 2011, traveled solo
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Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DBreukink, General Manager at Novotel Hamilton Tainui, responded to this reviewResponded May 19, 2011

Dear Guest, What can I say? You have certainly enjoyed your stay with us and we are happy to read all your wonderfull comments. Look forward to see you again. Enjoy your day, Dick Breukink, General Manager

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Reviewed May 2, 2011

A very pleasant hotel located in downtown Hamilton and next to the Waikato river. Not a luxury property but not a Holiday Inn, either. The rooms I have stayed in were located on the interior side, adjacent to the inner conference area. The lights are bright and you need to pull shades for privacy. The room has basic amenities covered, but small things are missing; no wireless/cordless phone, which forces all calling to be done at the desk, not on a comfy bed. The desk chair is not a reclining type, and the bathroom offerings are sparse. In the hotel, the gym is quite small, not unlike most chains, I suppose. The food was excellent and the service quite good.

  • Stayed: April 2011, traveled on business
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Thank Brian H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DBreukink, General Manager at Novotel Hamilton Tainui, responded to this reviewResponded May 19, 2011

Dear Guest. Really appreciate it that you have taken your time to let us know about your stay with us. Sorry that my staff has not informed you about the telephone plug next to the bed, otherwise you could have made your calls from the bed, as you suggested. I have discussed the other comments with my heads of department and we will do our utmost to change things, where we can. Hope to see you again when you are in Hamilton. Best regards, Dick Breukink

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Additional Information about Novotel Hamilton Tainui

Address: 7 Alma Street | PO Box 1, Hamilton 2001, New Zealand
Phone Number:
Location: New Zealand > North Island > Waikato Region > Hamilton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Wheelchair access
Hotel Style:
#3 Family Hotel in Hamilton
#3 Green Hotel in Hamilton
#4 Business Hotel in Hamilton
#5 Luxury Hotel in Hamilton
#6 Romantic Hotel in Hamilton
Price Range: $127 - $215 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Novotel Hamilton Tainui 4.5*
Number of rooms: 177
Official Description (provided by the hotel):
Novotel Tainui is in the heart of the city, on the banks of the Waikato River, adjacent to the Skycity Casino and entertainment complex. The hotel features 177 rooms, an award winning restaurant, lobby bar and a health club, with gym, sauna, spa and beauty therapies available. Conference facilities are available for up to 350 delegates. Guests have easy access to nearby shopping, dining and entertainment, or relaxing river walks that can be found close by. ... more   less 
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Also Known As:
Novotel Hamilton Tainui Hotel Hamilton
Accor Hamilton Tainui
Hamilton Novotel

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