We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Ibis Hamilton Tainui(Hamilton)(Great Value!)
$66
ibis
View Deal
  • Restaurant
  • Room Service
$93
$90
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$142
$100
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$82
$80
Expedia.com
View Deal
  • Free Wifi
  • Free Parking
$78
$76
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$116
$103
Novotel
View Deal
  • Restaurant
  • Room Service
Ashwood Manor(Hamilton)(Great Value!)
$67
$65
Expedia.com
View Deal
  • Free Wifi
  • Free Parking
$84
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Camelot On Ulster(Hamilton)(Great Value!)
$86
$84
Hotels.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Lake Point Motel(Hamilton)(Great Value!)
$66
$57
Priceline
View Deal
  • Free Wifi
  • Free Parking
Reviews (269)
Filter reviews
269 results
Traveler rating
93
90
55
20
11
Traveler type
Time of year
LanguageAll languages
More languages
93
90
55
20
11
Show reviews that mention
All reviewstower blockacross the roadbusy intersectionfree wifian upgradecomfortable bedwould stay againsecure parkingroad noiseplenty of parkingstayed here for nightscentral locationthe main streetvictoria streetclose to townsupermarketmotel
Filter
Updating list...
73 - 78 of 269 reviews
Reviewed April 19, 2016

This hotel is on a very busy road junction with pedestrian crossings. The rooms were 'tired' and needed refurbishing. The stairs had worn and frayed carpets and verged on dangerous. Staff were friendly enough but the bathroom cramped and dated and curtains needed rehanging. Bedding was clean but he room a little dusty in places

  • Stayed: April 2016, traveled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Gjs21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ambassador_Team, Guest Relations Manager at Quality Hotel The Ambassador, responded to this reviewResponded April 21, 2016

Thank you very much for your review, we really appreciate your feedback. We truly apologize for the bad experience you had when you stayed with us recently and are grateful for you bringing it to our attention so we can quickly work to ensure this doesn’t occur again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 28, 2016 via mobile

Fast check in, friendly staff, great location, well equipped with amenities. Very close to super markets and eateries. Convenient to major attractions. Recommended place for all kind of travelers.
Dedicated parking space.
Swimming pool was not well maintained and the water was cold.

Stayed: March 2016, traveled with family
Thank Niran J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ambassador_Team, Manager at Quality Hotel The Ambassador, responded to this reviewResponded March 29, 2016

Thank you very much for your review, we really appreciate your feedback and we are currently working hard to resolve the issues that guests are experiencing with our pools maintenance.

Kind regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 24, 2016

This is a bare bones accomodation. During our entire stay the WiFi was down and were offered no compensation. The bed had a huge spring that was coming through. The property was clean and the parking was free for guests. There's a pool and a restaurant on site which we didn't use. There's also a Pak'n'Save (grocery store) accross the street which is nice since the room has a fridge but no microwave.

Room Tip: A/C units are quiet and effective
  • Stayed: March 2016, traveled as a couple
    • Value
    • Cleanliness
    • Service
Thank iamoasis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ambassador_Team, Manager at Quality Hotel The Ambassador, responded to this reviewResponded March 29, 2016

Thank you very much for your review, we really appreciate your feedback and we are currently working hard to resolve the issues that guests are experiencing in regards to WIFI Connectivity.

Kind regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 19, 2016 via mobile

Similar feedback to other reviewers. Bathroom was dirty and still had black hairs on the floor... Gross! The reception guy was lovely tho (even dropping me off earplugs at 2230 was no trouble... The noisy road was driving me nuts!). Agree, the photos on the website certainly do not reflect the state of the rooms. There is much better accommodation in Hamilton and doubt we would stay again.

Stayed: March 2016, traveled with family
Thank justgowithit2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ambassador_Team, Manager at Quality Hotel The Ambassador, responded to this reviewResponded March 29, 2016

Thank you very much for your review, we really appreciate your feedback. We truly apologise for the bad experience you had when you stayed with us recently and are grateful for you bringing it to our attention so we can quickly work to ensure this doesn’t occur again.

Kind regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 15, 2016

This was a short 2 day stay of a 3 week trip. This hotel was good in certain areas and not so good in others. All the staff we met were friendly and helpful,. Booking into the hotel was easy. The room met all our needs for a short stay and the theme was a retro style. Easy to walk into the centre of Hamilton. The cleanliness in the room could have been better ( I went to look at a plug behind bedside table and it was full of dust. ) I also had to chase up cleaning staff for a toilet roll (no spares in the room). Complimentary items ( shower gel) also lacking) . .

  • Stayed: March 2016, traveled as a couple
    • Value
    • Location
    • Service
Thank QuoVadisWeymouth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ambassador_Team, Manager at Quality Hotel The Ambassador, responded to this reviewResponded March 29, 2016

Thank you very much for your review, we really appreciate your feedback and we are currently working hard to resolve the issues that guests are experiencing in regards to Housekeeping.

Kind regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews