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“Great people and service, would stay again.” 4 of 5 bubbles
Review of Quality Hotel The Ambassador

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Quality Hotel The Ambassador
Ranked #26 of 64 Hotels in Hamilton
Auckland, Auckland, New Zealand
Level Contributor
4 reviews
3 hotel reviews
“Great people and service, would stay again.”
4 of 5 bubbles Reviewed October 10, 2013

Friendly warm greeting and gave us a later checkout the next day which was nice.

Room was dated but ok however the bathroom was in need of a good clean. I believe they are working through a refurbishment though.

Beds comfortable and great linen.

They have a fantastic swimming pool etc.

Have to say the staff make the place, they were fantastic.

  • Stayed October 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ScottyAucklandNZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ambassador_Team, Front Office Manager at Quality Hotel The Ambassador, responded to this review, October 19, 2013
Dear Scotty,
Thank you for staying with us recently and providing such a great review of your Ambassador experience. We are continually refurbishing and renovating our property and thank you for your understanding of what this process entails. We’re thrilled to hear that our customer service stood out for you and look forward to your next stay with us.
Kind regards,
The Ambassador Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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202 reviews from our community

Traveler rating
    70
    74
    34
    16
    8
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Korean first
  • Portuguese first
  • Swedish first
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English first
Opotiki, New Zealand
Level Contributor
4 reviews
3 hotel reviews
5 of 5 bubbles Reviewed October 6, 2013

We had a 2 night stay after we bought an online voucher this included breakfast both days. The staff at reception made a fantastic first impression and this theme continued with the rest of the staff for the duration of our stay.
Guys in the café could not have been more helpful.
Room was great. The stay was just what the doctor order for us both. Will definitely be back and will highly recommend to anyone.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tom W W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ambassador_Team, Front Office Manager at Quality Hotel The Ambassador, responded to this review, October 9, 2013
Dear Tom,
Thank you for purchasing one of our GrabOne vouchers and staying with us. We’re happy to hear that you enjoyed your Ambassador experience and were well rested after your stay! We have passed your compliments on to the Cube Lounge staff and hope to see you again when you’re next in Hamilton.
Kind regards,
The Ambassador Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Guernsey, United Kingdom
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed October 5, 2013 via mobile

We used this as a stop off whilst travelling from the northland to the central area for visits to Rotorua and the  hobbit on set at matata. 
It was relatively easy to find - not far (10 minutes drive off highway 1 which passes by the city). 
Check in was friendly and straight forward and the deluxe double accommodation itself looked recently refurbished, as did all the interior. It was clean and straightforward with a good size bathroom (over bath shower), nice quality complimentary tea and coffee, and a good size tv with a good range of sky channels. The bed was comfortable too with a proper duvet! Wifi is free but only for 100mb so checking email and a bit of researching our next stay and it was all gone. Also the shower was a little disappointing pressure wise. These are the only reasons really why I wouldn't give this 5 stars. 
There are a couple of fast food restaurants and pub food within a 5 minutes walk and if you're feeling more adventurous, Thai, Indian and Japanese restaurants 10 minutes walk down the road.
The on site cafe made breakfast easy and our food was of a good quality. 
All in all a good value and pleasant, reliable place to spend a night.

Stayed October 2013, traveled as a couple
Helpful?
2 Thank Ian_On_The_Rock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ambassador_Team, Front Office Manager at Quality Hotel The Ambassador, responded to this review, October 9, 2013
Dear Ian,
Thank you for staying with us recently and taking the time to write such a great review of our hotel and surrounding area. It’s great to hear that you made the most of your time with us and in the Waikato! We have passed on your much appreciated compliments to the rest of the Ambassador and Cube Lounge team. Your feedback regarding water pressure and wifi access has been noted and we hope to address these issues shortly.
Again, thank you for staying and we hope you enjoyed the rest of your time in New Zealand as much as you did here!
Kind regards,
The Ambassador Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Napier, Hawke's Bay, New Zealand
1 review
5 of 5 bubbles Reviewed October 3, 2013

Stayed 2 nights 20_21 Sept - so friendly and helpful, room decor excellent, great shower, super clean. Had breakfasts at the Cube cafe - lovely staff, and breakfasts to match. Was very quiet and handy to town. Obviously in the process of renovating a upgrading, and making a great effort, would certainly stay again, handy to supermarket and up market food shop and of course ---shopping. Well done, thank you
Angie and Corletta

  • Stayed September 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Angie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ambassador_Team, Front Office Manager at Quality Hotel The Ambassador, responded to this review, October 9, 2013
Dear Angie and Corletta,

Thank you for choosing to stay at The Ambassador and also for writing us such a fantastic review. We’re thrilled to hear that you enjoyed your stay with us and made the most of what our complex and location has to offer. We are continually renovating the existing hotel and expect our new units to be completed during the summer. Again, thank you for staying and we look forward to seeing you both again next time you're in Hamilton.
Kind regards,

The Ambassador Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland Region, New Zealand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed September 23, 2013

My husband and I recently stayed two nights at this Motel. We loved this Motel lovely and clean, beds very comfortable. We had brought a deal online so we got breakfast for the two days we stayed. The breakfast were very yummy the service in their Cube Lounge was lovely and friendly. The Motel is next to Nosh and also across the road from Pak'N'Save and Subway very handy location. We would definitely stay here again thoroughly recommend this Motel.

Room Tip: We stayed in the tower block where the room have been recently done up.
See more room tips
  • Stayed September 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Liz H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ambassador_Team, Front Office Manager at Quality Hotel The Ambassador, responded to this review, September 26, 2013
Dear Liz,
Thank you for staying with us recently and for providing such great feedback and advice to other travelers. We’re happy to hear that you made the most of our complex and its central location in Hamilton. We have also passed your compliments on to the Cube Lounge staff. Again, thank you for staying with us and we look forward to seeing you again on your next visit to Hamilton.
Kind regards,
The Ambassador Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kortrijk, Belgium
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed September 11, 2013

Nice clean room with everything you need. tv, desk , wifi , fresh towels every day, ....
The staff is realy friendly and helpfull.
location is a 5 min walk from victoria street where al the bars and restaurants are.

  • Stayed August 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank jonaslogghe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ambassador_Team, Front Office Manager at Quality Hotel The Ambassador, responded to this review, September 17, 2013
Dear Jonas,
Thank you for staying with us during your work in New Zealand and it was sad to have you leave us this morning. It’s great to hear you made the most of our proximity to the CBD and even got over to the Mount during your time in Hamilton! Keep up the surfing and we hope to see you again if your work brings you back to New Zealand.
Have a safe trip home.
Kind regards,
The Ambassador Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland Region, New Zealand
1 review
5 of 5 bubbles Reviewed August 21, 2013

My husband and I stayed for 1 night over the weekend while we were visiting family. Motel was a lovely place to stay. Receptionist was fantastic and the room was great. Lovely and tidy and everything was perfect when we arrived. Very close to city centre and restaurants. We will stay here again on our next visit to Hamilton.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kirsten M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ambassador_Team, Front Office Manager at Quality Hotel The Ambassador, responded to this review, September 17, 2013
Dear Kirsten,
Thank you for staying with us recently and then taking the time to post a review of your experience, we really do appreciate it. It’s great to hear that you made the most of our central location while visiting family.
We look forward to having you stay with us again on your next visit to Hamilton.
Kind regards,
The Ambassador Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Hotel The Ambassador

Property: Quality Hotel The Ambassador
Address: 86 Ulster Street | Whitiora, Hamilton 3240, New Zealand (Formerly The Ambassador Motel)
Phone Number:
Location: New Zealand > North Island > Waikato Region > Hamilton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in Hamilton
#9 Romantic Hotel in Hamilton
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Quality Hotel The Ambassador 3.5*
Number of rooms: 51
Official Description (provided by the hotel):
Central to Hamilton Events and Entertainment.Located in the heart of the city amidst shopping, entertainment and the CBD, Quality Hotel at The Ambassador is within short walking distance to Waikato stadium, Claudelands Event Centre, Seddon Park cricket grounds and only 20 minutes from Hamilton International Airport.Relax in one of 51 guestrooms and suites, cool off in the pool, enjoy a wine in the house bar or dine in Retrospect, the family friendly restaurant with fresh seasonal cuisine. The Quality Hotel at The Ambassador is the ultimate location for the corporate traveler to large sporting or tour groups looking for that iconic touch. ... more   less 
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Also Known As:
Quality Inn Hamilton

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