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“Better than Expected”

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Quality Hotel The Ambassador
Ranked #26 of 62 Hotels in Hamilton
Whitianga, New Zealand
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Better than Expected”
5 of 5 bubbles Reviewed August 10, 2012

Service at reception was fantastic from Hannah & ????????. (sorry , didn't get her name ) .
For a couple of reasons I spent some time waiting in Reception ( nothing to do with the service ) & saw how they reacted with evey client who came in. They were brilliant. Room was very tidy & clean. Only drawback was not having Sky TV

  • Stayed August 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SteveHancock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ambassadorhamilton, General Manager at Quality Hotel The Ambassador, responded to this review, January 21, 2015
Thank you for taking the time to review The Ambassador.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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205 reviews from our community

Traveler rating
    70
    75
    36
    16
    8
See reviews for
52
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9
53
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
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  • English first
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  • Any
English first
Wellington, Wellington, New Zealand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed August 5, 2012

Spent 2 nights at this motel over the weekend for the Super 15 Final Chiefs vs Sharks. We arrived at like 5am and the staff were so friendly and let us check in late which was great as the night manager was just lovely. She showed us our room. Which for the price we paid for wasn't too bad we got a nice balcony. Room was nice and clean. They even had for breakfast $20 for 2 people which i found wasn't too pricey at all. The staff and people were great there they helped us out alot as were weren't from Hamilton. They have the basics which is really all you need unless you want sky then your out of luck. Thanks Ambassador Motel for looking after us, we will be sure to visit again

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PSTF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ambassadorhamilton, General Manager at Quality Hotel The Ambassador, responded to this review, January 21, 2015
Thank you for taking the time to review The Ambassador.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Howick, New Zealand
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed August 5, 2012

We intially cancelled our booking as we were unable to get tickets to the Super 15 Final, but were then contacted by Hannah to say that we had won tickets through the Hotel if we would still like to come and stay. We were so excited as we really wanted to go to the game. On our arrival we were welcomed by the very friendly staff, Denise and Hannah in particular.
Our room was more than we expected, looking onto the pool and hot tub, comfortable bed and very clean. The location is fantastic as it is close to the Waikato Statium and close to supermarkets etc.
We will definitely return to the Ambassador Hotel, with the family when visiting Hamilton in the future.
Thanks to the management and staff for making our stay memorable!!!! Hope to see you soon!!
Lynda Coxen and Johan Meyer

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Lynda C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ambassadorhamilton, General Manager at Quality Hotel The Ambassador, responded to this review, January 21, 2015
Thank you for taking the time to review The Ambassador.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gisborne, Gisborne, New Zealand
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed July 22, 2012

I have read the recent reviews & am happy to see improvements. I stayed there last year Nov 2012. I rang & asked for 2 connecting rooms as I bked 2 rooms, 2 adults & baby (my granson) & another room 4 adults. The staff member over the phone assured me that I had a connecting room I was happy about that, close to my granson. BUT when I rang the next day to find out I didn't have that room prior to driving thru to Hamilton I was upset & told them I better have it sorted before I arrive. When I got there no luck. I had 2 seperate rooms, not the connecting rooms I asked for, staff told me sorry I couldn't have the rooms not avail. We attended a beautiful wedding & came back to the motel with my granson to babysit, I had to drag the cot a few metres away into my room so I could have him sleep with me, what a hassel that was. I suggest that when you give information over the phone and tell your customers that you have booked according to what they asked that it should be exactly that. What a disappointment to find otherwise & to arrive to organise an alternative there or elsewhere.

  • Stayed November 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Katy N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ambassadorhamilton, General Manager at Quality Hotel The Ambassador, responded to this review, January 21, 2015
Thank you for taking the time to review The Ambassador.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed July 6, 2012

Good location, clean room and comfortable bed. Convenient location. Overall an average motel, nothing much outstanding.

  • Stayed June 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Elaine F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ambassadorhamilton, General Manager at Quality Hotel The Ambassador, responded to this review, January 21, 2015
Thank you for taking the time to review The Ambassador.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Palmerston North
Level Contributor
224 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
4 of 5 bubbles Reviewed July 5, 2012

Our previous stay here was 4-5 years ago when the motel was looking very tired. It has been freshly painted and fittings/furniture modernised since then. It certainly looks refreshed! A few little things annoyed us though-only Freeview TV, no facial tissues nor an alarm clock. We chose to stay here for its proximity to Waikato stadium to see the All Blacks play. However we were disappointed that the on site restuarant seems to have closed (for evening meals at least) and the bar was not interested in offering meals or even snacks that particular evening-they would have had a lot of business as the city was packed with rugby supporters wanting food before the evening game. Quite reasonably priced especially for itas location close to the city centre and the sports ground.

Room Tip: The tower block is a good option and reasonably sound proof from the busy streets surrounding the mo...
See more room tips
  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank silverthreads101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ambassadorhamilton, General Manager at Quality Hotel The Ambassador, responded to this review, January 21, 2015
Thank you for taking the time to review The Ambassador.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed June 29, 2012

Didn't actually realise how close it was to the stadium for the All Blacks v Ireland game, very handy indeed especially with KFC and a Pak'n'Save supermarket across the road!

Price was a bit steep but then everything in Hamilton was that weekend, think its the norm when an event is on.

Free wifi included which was a bonus.

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ISheep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Reception at Quality Hotel The Ambassador, responded to this review, July 4, 2012
Thank you for taking the time to post your feedback regarding your recent stay with us at The Ambassador Motel in Hamilton. We're happy to hear that you enjoyed your stay with us during the Ireland vs All Blacks weekend. If you also follow the Super 15 we've got more great games at Waikato Stadium coming up soon! Again, thank you for your feedback and we look forward to having you stay again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Hotel The Ambassador

Property: Quality Hotel The Ambassador
Address: 86 Ulster Street | Whitiora, Hamilton 3240, New Zealand (Formerly The Ambassador Motel)
Phone Number:
Location: New Zealand > North Island > Waikato Region > Hamilton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in Hamilton
#9 Romantic Hotel in Hamilton
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Quality Hotel The Ambassador 3.5*
Number of rooms: 51
Official Description (provided by the hotel):
Central to Hamilton Events and Entertainment.Located in the heart of the city amidst shopping, entertainment and the CBD, Quality Hotel at The Ambassador is within short walking distance to Waikato stadium, Claudelands Event Centre, Seddon Park cricket grounds and only 20 minutes from Hamilton International Airport.Relax in one of 51 guestrooms and suites, cool off in the pool, enjoy a wine in the house bar or dine in Retrospect, the family friendly restaurant with fresh seasonal cuisine. The Quality Hotel at The Ambassador is the ultimate location for the corporate traveler to large sporting or tour groups looking for that iconic touch. ... more   less 
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Also Known As:
Quality Inn Hamilton

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