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“Very poor service”
2 of 5 bubbles Review of Lone Star

Lone Star
Ranked #58 of 359 Restaurants in Hamilton
Cuisines: Southwestern, New Zealand, Steakhouse, Bar, Pub
More restaurant details
Restaurant details
Good for: Special occasions, Large groups, Kids, Families with children
Dining options: Late Night, Lunch, Dinner, Full Bar, Highchairs Available, Reservations, Seating, Serves Alcohol, Waitstaff, Wheelchair Accessible
Description: Ph: (07) 839 3005 Fax: (07) 839 3002 Cafe Hours: Sun - Thurs 5.00pm - 10.00pm, Fri & Sat 5.00pm - 11.00pm Bar Hours: Mon - Sun 4.00pm - late
Hamilton, New Zealand
Level Contributor
104 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
“Very poor service”
2 of 5 bubbles Reviewed July 27, 2013

We made a reservation as we had a large group and you would think they we never expecting us. The bread came out and 20 minutes later the side plates came out but only enough for 1/2 our group we had to ask for more. When the meal came out we again had cutlery for only 1/2 the group and had to ask for more. I was half way through my meal before my partner got his. The meal was fine the service was terrible.

  • Visited July 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank wilsone56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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168 reviews from our community

Visitor rating
    53
    60
    35
    9
    11
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • German first
  • Korean first
  • Portuguese first
  • Any
English first
Napier, New Zealand
Level Contributor
192 reviews
146 restaurant reviews
common_n_restaurant_reviews_1bd8 67 helpful votes
“Consistently good, no matter where!”
4 of 5 bubbles Reviewed June 14, 2013

Had been to the Palmerston North 'Lone Star' some years back and was impressed then; when in Hamilton last week decided take my partner there and we weren't disappointed.
The staff were friendly and welcoming, after ordering at 5pm, we were delighted that our meals arrived within fifteen minutes! I had the ribs and she, the pork belly; in both cases the food was perfectly cooked and presented, generous portions meant we struggled to finish.
Highly recommended as a venue, however my only comment would be about the prices, a little high for what was on offer; however the quality was spot on!

  • Visited June 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Dean H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland, NZ
Level Contributor
19 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“What you come to expect from a Lone Star resturant”
4 of 5 bubbles Reviewed June 10, 2013

This is a typical Lone Star restaurant. It was friendly and inviting, just a short walk from the hotel I was staying at. The menu is the same at all restaurants and the food quality was good. All in all it didn't disappoint.

Visited June 2013
Helpful?
Thank Kulykiwi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland, New Zealand
Level Contributor
37 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
“Very poor service”
2 of 5 bubbles Reviewed June 8, 2013

Visited this place queens birthday sunday night...... full of patrons, family style restaurant. We were seated (7 of us) and had to wait at least 40 minutes for a bottle of wine to arrive at the table and water... that was after two other wines not available at all...... beers took 20 minutes to come and dinner at least 1 hour. I asked what too so long for the wine and they said they ran out of glasses (oh dear) Food was ok, but priced for family restaurant....... would not go back again :(

  • Visited June 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank denisej025
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamilton, New Zealand
Level Contributor
23 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“Slow but worth the wait”
3 of 5 bubbles Reviewed June 3, 2013 via mobile

The service wasn't the quickest, but the food was excellent, well worth the wait. Prices are a little steeper than other places, unsure if that's worthwhile or not.

  • Visited November 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank danielfarrellnzl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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