Firstly staff are trying. This is not a boutique hotel by any stretch.
It's tired old run down and poor quality on almost all things.
One cannot advertise boutique luxury and charge the prices and not expect poor reviews.
If the web site was honest. - it's 2-3 star at best.
The rooms and decor are tired, in bad need of updating, a proper mini bar in room, bathroom amenities are a best western standard which is ok if they state that.
The web site and the hotel are incongruent with the expectation.
Location stunning, beautiful NZ bush but overall it has a deserted feel and because the expecting are not met no one will come back.
Whoever owns or runs it needs to take a good critical look at the rooms linen bed quality etc etc
- Official Description (provided by the hotel):
- A boutique bed and breakfast set against a beautiful private backdrop, The Narrows Landing is the ideal get away and the perfect place to experience a stay that is relaxed and restful. Built in 1996, the building is sited amongst mature trees, manicured lawns and lush gardens. Take in the magnificent views of the Acacia Reserve from the Tree Tops Apartment or indulge in the spa bath in one of our Deluxe Suites or enjoy a glass of bubbles from the balcony of the Totara Suites – there is lots to see and do at and around The Narrows Landing. Explore the walking trails we have around the property, including access to the nearby Waikato River or famous Hamilton Gardens. Take a drive to the thrilling Waitomo Glowworm Caves or Hobbiton. Located just two minutes’ drive from Hamilton Airport The Narrows Landing is the perfect fly in fly out holiday. ... more less
- Reservation Options:
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