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“Don't book this motel” 1 of 5 bubbles
Review of Colonial City Motel

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Colonial City Motel
Ranked #37 of 64 Hotels in Hamilton
Auckland
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Don't book this motel”
1 of 5 bubbles Reviewed April 6, 2013

My warning to people is not to book this accommodation, worst experience we ever had. Booked through a website then found out they were overcharging us, when we asked the question, they got very offensive, not a good way to treat your guest. Wasn't happy with their attitude as been in many hotels and motels in my lifetime this one has to take the cake. Even ripped the phone from me when they asked me to call the website booking.com to clarify, wouldn't even let me speak. Even kicked us out because we asked a question, thought we were trying to rip them off but for $20 do you really think it was worth the effort. Ended up staying at a much better place and didn't even mind paying more for it. If I could give a negative score, I would. Highly NOT recommended as there is many more better places and not worth ruining your stay in Hamilton.

  • Stayed April 2013, traveled with friends
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank Imurtrader
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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49 reviews from our community

Traveler rating
    15
    16
    8
    2
    8
See reviews for
10
25
2
4
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed March 28, 2013 via mobile

This older, unassuming accommodation is full of charm and owner/ manager friendliness. Simple breakfasts brought to your room, and wi-fi included. Could not be more friendly and helpful. Rooms clean, roomy and comfortable.

Stayed March 2013, traveled on business
Helpful?
Thank Dennis H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
138 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed March 24, 2013

I come to Hamilton regularly, and never bother calling elsewhere.
If I've ever had a problem with Colonial City, the staff sort it out immediately.

Comfortable, clean, free wifi, enough milk for tea and cereal, handy location.... unique....

I do not like big noisy impersonal motels. Locally owned and operated can show attention to detail and make me feel at home.

I'll be back!

Room Tip: Any room. Just explain needs when booking.
See more room tips
  • Stayed March 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Sawhira
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Napier, New Zealand
Level Contributor
38 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
1 of 5 bubbles Reviewed February 7, 2013

My experience was one of the most dirty rooms I have stayed in. Carpets not vacummed. The sofa had food crumbs everywhere, even the side arm rest. The top edges of the sofa were full of dust. The pictures on the walls were covered in dust. There were ants crawling along the kitchen benches. There were also cobwebs in most corners.There was no vanity bench in the bathroom.The bathroom slide door was covered in dirty marks. Light switches werecovered in finger marks , Mirriors were not clean, the bedspreads and linen were old and stained with other occupants hairs. the room smelt musty. My husband and I spent 1 hour cleaning the room before we felt comfortable sleeping there. Perhaps it was a bad day from the cleaners but some of the filth seemed to have been there a while.The microwave had a layer of grease and crumbs on the top.The place was looking dated and had torn wallpaper etc. The towels were so old they were grey from the water they have been washed in. There was mould under the headrest in the spa bath. There was no operating fire alarm or smoke detectors within site of the room I stayed in. I dont know how this is safe for paying visitors?
Do not stay in room 17!! The bed was comfortable and the large TV was great.
Perhaps the proprieters should look at there cleaning staff and invest in some new linen and towels. A splash of paint and wallpaper could also improve there situation.

  • Stayed February 2013, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank travelalotnzTS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Hamilton hotels

Level Contributor
138 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed November 23, 2012

The homey, comfy, local feel of this place, plus the friendly hospitality, efficiency and good value.... I always stay here when in Hamilton. I've stayed on my own, with friends for Parachute Music Festival... It's easy and comfortable and clean. Why am I sharing the best kept secret in Hamilton?!
Reading chair, Sky, kitchenette, safe parking...

  • Stayed November 2012
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sawhira
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wellington, New Zealand
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 17, 2012

We stayed her for 3 days while we were in Hamilton for a wedding. We stayed in a one bedroom unit which was more than large enough for the two of us. The place was tidy and the bathroom was so clean and immaculate. The bed was comfortable and there was plenty of parking. Very easy to find and close to the centre, we will most definitely be staying here again and we would recommend this place to people who want an affordable and enjoyable stay. Cheers!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mariana G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spain
Level Contributor
272 reviews
112 hotel reviews
common_n_hotel_reviews_1bd8 188 helpful votes
4 of 5 bubbles Reviewed November 14, 2012

A very friendly place but a little dated (renovations are currently underway). Large sitting room , bedroom, kitchen and updated bathroom with large shower (room 1). Good breakfast , a short walk into the center of town, wifi and a nice deck area for the summer months.
Reasonable rates and friendly service.

Room Tip: Ask for a ground floor room if you have trouble with steps.
See more room tips
  • Stayed July 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank keenvisitor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Colonial City Motel

Property: Colonial City Motel
Address: 23 Thackeray Street, Hamilton 3204, New Zealand
Location: New Zealand > North Island > Waikato Region > Hamilton
Amenities:
Kitchenette
Hotel Style:
Ranked #37 of 64 Hotels in Hamilton
Price Range (Based on Average Rates): $
Hotel Class:2 star — Colonial City Motel 2*
Number of rooms: 17
Official Description (provided by the hotel):
Great bit of old world charm in the heart of the city. ... more   less 
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