We had been using this motel on and off for several years as part of a sports group, but hadn't really looked at it too closely, as they always gave us a good group rate. However, this time there were just two of us and it was a cold wet wintery afternoon when we arrived.
Reception was extremely efficient and friendly, (I had pre-booked via their website and that worked very well) and we just had a basic room with no kitchen facilities. Tea and coffee making was OK, with plunger as well as instant coffee and a fridge. The room was rather dull and initially cold, with an oil filled radiator for warmth.
Large bath with shower over, but a very tired bathroom otherwise. Bed was comfortable and fortunately with electric blankets. Sky TV was OK, but with limited channels.
In the past , we have rather enjoyed the heated indoor pool, but we just couldn't be bothered to brave the elements, even though we were fairly close. A spa pool would have been better on this occasion!
The night was relatively quiet which is our number one priority after cleanliness, even though there was a major night rugby match on at the adjacent stadium, so no complaints there. We were insulated from the street as we requested a quiet room (#25).
We didn't use the restaurant at night, but as we had a match at 8am, we were grateful that the restaurant opened at 7am.
Now poached eggs, bacon and tomatoes might appear to be a simplistic meal, but is in fact one of the most difficult to serve to a customer's total satisfaction, and I am happy to say that it was excellent, though we have rather grown out of filter coffee these days. The restaurant waitress and chef staff were also very friendly - but that is something we get used to, as we are always fiendly to them.
Its a shame it is a bit tired now, and there are plenty of places that are far worse, but as Hamilton as a city has raised its game over recent years, the Grosvenor really needs to do the same.
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- Also Known As:
- Grosvenor Motor Hotel Hamilton