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“yum yum”
Review of Verve Cafe

Verve Cafe
Ranked #16 of 77 Restaurants in Gisborne
Dining options: Breakfast
Restaurant details
Dining options: Breakfast
Auckland
Level Contributor
42 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
“yum yum”
Reviewed June 5, 2014

What a cool little cafe, excellent service from people who clearly enjoy their work. Yummy food served on a wet cold day. Very happily come here again next time we are in Gisborne. Even got accommodation recommendations from the staff!

Visited June 2014
Helpful?
Thank mshg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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139 reviews from our community

Visitor rating
    50
    53
    17
    8
    11
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Italian first
  • Russian first
  • Any
English first
Dunedin, New Zealand
1 review
common_n_restaurant_reviews_1bd8 2 helpful votes
“POOR CUSTOMER SERVICE”
Reviewed May 23, 2014

What lets this place down is poor customer service and cleanliness of the venue.

To the owner (who I have been told, frequently sits in the cafe reading):

When a customer walks into your café he/she have decided whether they like your staff or café within 3.5 seconds. How you greet a customer is what is going to set the benchmark on the opinion of your business.

I was not greeted when I entered the premise, in fact the lady at the front counter was more interested in talking to the customer that walked in the door after me. I had not finished placing my order and she still continued to attempt a conversation with the other customer.


If your staff treat customers like they treat guests in their homes then they will provide a higher level of service. Customers will buy from people they like, trust and respect.

The food was really nice
The customer service was very poor
The general appearance and cleanliness of the venue was apalling

  • Visited May 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank 18Guest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gisborne, New Zealand
Level Contributor
18 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“Best Coffee In Town”
Reviewed May 17, 2014

This little place has lovely food and the best coffee in town. Has been going for quite some time and even with staff changes continues to give very good service.

Visited May 2014
Helpful?
1 Thank Robyn C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tauranga, New Zealand
Level Contributor
111 reviews
74 restaurant reviews
common_n_restaurant_reviews_1bd8 46 helpful votes
“Humming central spot”
Reviewed May 2, 2014 via mobile

Nice coffee and tasty food. Very popular spot. Delicious muesli. Reliable place for lunch or breakfast.

Visited April 2014
Helpful?
1 Thank themacgirls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland, New Zealand
Level Contributor
116 reviews
58 restaurant reviews
common_n_restaurant_reviews_1bd8 60 helpful votes
“Great coffee”
Reviewed March 30, 2014

Nipped in for a coffee and it was fantastic. I'm a coffee snob so know a good cup when I have one. Great Barista.

Visited March 2014
Helpful?
1 Thank Flicks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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