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“Very Good, but had expected a bit more”

Jervois Steak House
Ranked #26 of 2,902 Restaurants in Auckland Central
Certificate of Excellence
Price range: $21 - $61
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Restaurant details
Good for: Romantic, Business meetings, Special occasions, Large groups
Dining options: Breakfast, Dinner, Late Night, Private Dining, Reservations
Description: “The steakhouse to end all arguments”The Jervois Steakhouse or JSH to its regulars opened in 2006 with a 5 star rating as New Zealand’s first premium steak restaurant and continues to exceed customer expectations. We could, as most web sites do, talk about ourselves in a very complimentary tone, but guess what - we are not the hero, the meat is.So here’s just a tipple of why customers love the Jervois experience:Steaks to die forSimply the bestFood heavenBest steakhouse in AustralasiaHighly recommended, highly anticipated and even more highly appreciated
Reviewed July 25, 2016

We went to check out the quality of various steaks with friends and I believe we can consider ourselves "Little Experts" as we are all working in the food/meat industry.
There was some confusion on a specific cut - Hanger Steak - which showed on there steak chart on a different position then described by our waitress confirming this also with the chef. When Google the cut it was on a total different position again :-) on the 'Beast'. I had the Sous Vide cooked Prime Rib and was a bit disappointed as it had a tougher bite then expected on this kind of product.

Date of visit: July 2016
    • Value
    • Service
    • Food
Thank zabern_w
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JSHAKL, General Manager at Jervois Steak House, responded to this reviewResponded July 31, 2016

Hi Zabern_w,

Thanks for taking the time to review us and thanks for saying that it was very good.
The Hanging Tender or Hanger Steak is kind of tricky, it's part of the plate and is a lone singular muscle which hung at the bottom of the suspended carcass.
Thanks for giving us a feedback on the prime rib, I passed it on to our Head Chef.

Regards

Matteo

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviews (1,222)
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751 - 755 of 1,222 reviews

Reviewed July 23, 2016 via mobile

This was my favourite restaurant in Auckland. We love fine food and this was top notch. It still is very good, but not quite as good since it has changed ownership. The steak was once again delicious and service was impeccable.
The reason it is not 5 stars is because the menu has lost some of the best things. There is very little vegetables to choose from and I swear they were offering to cook potatoes in about 20 different ways. I think there were 3 different types of mash and 3 different chips. They no longer have the beetroot and feta which was a highlight for my wife, we had to order some very rich cauliflower and cheese, disappointing!
You pay a lot of money for the food here so should expect perfection and it isn't quite there anymore. So come on guys, sort the sides and steak sauces out and you will be back to 5 stars from me.

Date of visit: July 2016
Thank Nick B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JSHAKL, General Manager at Jervois Steak House, responded to this reviewResponded July 31, 2016

Hi Nick B,

Thanks for taking the time to write this review and for giving us 4 stars. Not sure where you had the news from but I swear the ownership hasn't changed and we are still part of the Nourish Group.
Thanks for the suggestion on the sides and sauces, I passed it on to our Head Chef who will keep it in consideration.

Regards

Matteo

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Reviewed July 21, 2016 via mobile


The food here is absolutely amazing. The Game Bird Terrine was great. The prime rib was one of the best tasting steaks I've ever had the pleasure of eating and well worth the booking in advance. The creamed spinach was legendary as was the chocolate fondant and espresso martini.

The service was fantastic, the staff were very friendly and accomodating. I can't recommend this place enough.

Date of visit: July 2016
Thank AhmedH10944
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JSHAKL, General Manager at Jervois Steak House, responded to this reviewResponded July 31, 2016

Hi Ahmed H,

Thanks for taking the time to write this review. I am glad to see you enjoyed your entire experience here at JSH.

Looking forward to seeing you again.

Matteo

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Reviewed July 17, 2016

Great experience. Top notch steaks. Wine a bit pricy. The wood burning fireplaces were great ambiance enhancers. Service was excellent. Tip seemed expected, which was OK for us.

Date of visit: July 2016
    • Value
    • Service
    • Food
Thank Brett P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JSHAKL, Manager at Jervois Steak House, responded to this reviewResponded July 31, 2016

HI Burt007,

Thanks for taking the time to review us. I am glad to see you enjoyed your experience here at JSH.

Regards

Matteo

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Reviewed July 14, 2016

This is a cool old pub that serves superior steak and has a great wine list ..steaks are melt in your mouth tender and up to true international standards without a doubt .
Like all top steakhouses around the world ,,they know how to charge , and this is not a place for cheap eats ..but if you want a first class steak , in a nice , contemporary yet comfortable location ..you can't do better in this city . Highly recommended .

Date of visit: May 2016
    • Value
    • Service
    • Food
Thank TonyF22
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JSHAKL, General Manager at Jervois Steak House, responded to this reviewResponded July 17, 2016

Hi Tony F,

Thanks for taking the time to review us. I am glad you enjoyed your experience at JSH.
Thanks for recommending us.

Looking forward to seeing you again.

Matteo

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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