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“Helpful, accomodating and surprising quiet”

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Best Western Newmarket Inn & Suites
Ranked #18 of 113 Specialty Lodging in Auckland
Sydney, Australia
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Helpful, accomodating and surprising quiet”
Reviewed February 24, 2011

This is my third visit and the staff and Laurence are brilliant - nothing is a problem, they are all ways helpful, and ready to please. The location for me is perfect as I know Auckland and have a car - try the new De Grand Thai restruant within waling distance - best Thai meal I have had in a while.
Bed is comfortable, big TV, clean - all you need for a good nights sleep!!

  • Stayed February 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank justolly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GSRM, Manager at Best Western Newmarket Inn & Suites, responded to this review, April 4, 2011
Good Day!

Thank you so much for the review that you've written on TripAdvisor. We are humbled by your kind words, and all the staff here are looking forward to seeing you again when your next trip takes you back to Auckland!

Sincerely,

Laurence Lee
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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174 reviews from our community

Traveler rating
    55
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    27
    10
    7
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54
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
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English first
Ballarat, Australia
2 reviews
Reviewed February 5, 2011

Great location within walking distance to shops and transport. Also easy access to Newmarket and central Auckland. Room was well appointed wih fabulously comfy bed. Spacious, roomy and very clean and tidy (with air-conditioning, an absolute must for steamy days). Plenty of off-street parking. Laundry facilities, very good. Very quiet complex with a restaurant attached, Manager Mr. Laurence Lee couldn't do enough for you. Restaurant excellent, meals very appetizing & affordable "complements to the chef".
I travel to Auckland frequently and will be making this motel my base for future visits.
To management and staff...Keep doing what you're doing, the service is excellent.
Frances (Ballarat, Victoria)

  • Stayed January 2011, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Switchedonlady_Fran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GSRM, Manager at Best Western Newmarket Inn & Suites, responded to this review, April 4, 2011
Hi Frances,

Thank you so much for your encouraging words and also taking time to write your review on TripAdvisor. All of us are thrilled with the compliments that you have showered on us, and we'll continue to do the right thing for everyone that comes to stay at the Motor Lodge!

We look forward to seeing you again whenever you're in Auckland!

Sincerely,


Laurence Lee
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hamilton, New Zealand
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 11, 2010

I can't speak hughly enough about Laurence and his lovely staff.............. I would go out of my way to stay in this Motor Lodge again. We were are large group of netball players and had to move out of a dity motel and found ourselves with Laurence. The units were lovely, clean and very welcoming. The staff was engaging and friendly they couldn't do enough for us even thou we had just turned there Motor Lodge upside down. It is very rare to recieve such proffessional customer service.

Well done Laurence & your staff

  • Stayed October 2010
    • Value
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    • Sleep Quality
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Helpful?
Thank Coralie61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane
Level Contributor
3 reviews
Reviewed July 11, 2010

Stayed for 2 nights in Auckland at this motel. The bus stop was just up the road from the motel and so getting to and from Auckland was very easy. Friendly welcome and nothing was too much trouble. Room was clean and comfortable - my only slight criticism was that the kitchen area could be updated....but we managed just fine.

Good Stay :)

  • Stayed June 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank BrisbaneLittleTed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Zealand
Level Contributor
64 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed November 6, 2009

Laurence has had 3 years' ownership of this motel and has the most engaging, friendly and professional customer service that I have experienced. Nothing is a bother; he has the answers to every enquiry at his fingertips and if you arrive exhausted and in the middle of a rain storm (that's Auckland for you) you are given a welcome that makes you feel very special. I was given a studio room upstairs which proved to be a little noisy for a light sleeper, as I could hear my neighbours' television through the wall. At 9.00pm I went down to reception and asked whether I would be able to change rooms, and at 9.10pm I was all set up in my QUIET, spacious downstairs 1 bedroom unit. (#3). Bliss. What else? The Oxygenising shower was fabulous, there was a great supply of fluffy white towels and nice flat pillows, I could listen to National Radio whilst I put my make-up on, the hot breakfast was delivered slightly earlier than requested (which was fine by me!) and I made my appointment in Grafton with tons of time to spare. This motel is nice and close to Auckland City Hospital, Newmarket, Broadway etc, seems reasonably priced, is clean and warm and I would definitely recommend it. Laurence coudl almost get away with charging for his smiling welcome.

  • Stayed November 2009, traveled on business
    • Value
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    • Service
Helpful?
1 Thank MazNewZealand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NZ Northland
Level Contributor
28 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed August 17, 2009

We recently stayed at this motel - it was really great. Clean, good location, easy to find off the motorway, close to downtown, and Sylvia Park. Staff very helpful. Booked a 1 bedroom apartment, nicely re-furbished, quiet, warm. Spa was clean and straight out the ranchsliders. Was very happy with the hotel, cleanliness and staff. Would stay there again. Close to Green Lane Woolworths.

  • Stayed August 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank hinukoa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Newmarket Inn & Suites

Property: Best Western Newmarket Inn & Suites
Address: 112 Great South Road | Newmarket, Auckland 1051, New Zealand (Formerly BEST WESTERN Great South Road Motor Lodge)
Location: New Zealand > North Island > Auckland Region > Auckland
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool
Hotel Style:
Ranked #18 of 113 Specialty Lodging in Auckland
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Best Western Newmarket Inn & Suites 4.5*
Number of rooms: 28
Official Description (provided by the hotel):
4.5 star luxury motel centrally located in Auckland providing quality and good value accommodation in a pleasant setting. Only minutes away from ASB Showgrounds, train/bus station, Newmarket shopping centres and Auckland CBD. On-site restaurant open in January 2010. ... more   less 
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Also Known As:
Best Western Newmarket Inn & Suites Auckland, New Zealand

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