I have dined at this restaurant twice now.
I had an overall pleasant experience both times. Both times I enjoyed my meals. I went in two different settings, first was a romantic dinner with my partner almost 2 years ago and we were given good service and good food.
Last time I dined was a couple of months ago with a huge group of friends, and although I arrived late while staff were trying to cook everyone's meal on time, I was still served straight away and they rushed out my meal on time with the others. Great service! It arrived almost too quick as if it was pre prepared but it tasted fine so I wasn't bothered.
I had a nice meal but I was with a large group and a few around me were less than pleased. Their meal looked and tasted like something out of a packet. One meal was the tortilini pasta. I didn't think it looked worth the $30 either. I am sure it was a packet of Frescarini pasta from the supermarket.
So this place varies a lot depending on what you order. Staff were nice for me both times and they had live Italian music which was great. Love the decorations on the walls too.