Review of Neptune Coastal Villa
Reviews from our community
1 review
The house is the owner’s private residence that can be portioned off in various ways. Because of the first feedback we went round and round with the owner to ensure the house was as described. We almost canceled the rental but in the end decided to go ahead. Since then she has updated the posting to better describe the house. During our stay she stayed in the upper “apartment” and was no bother at all (the upper apartment, main house, and lower level each have separate entrances). Referring to the earlier posting, no other guests/tenants were around and we had the upper and lower sections to ourselves.
The house is beautiful and well appointed. There is a short walk to a local beach and has great views across the bay. The owner responds quickly to email.
We would rent this house again!
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- Was the property as advertised?
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- Was it a good value for the price paid?
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- Was your security deposit returned on time?
5 reviews
4 hotel reviews
7 helpful votes
Booked the house for a weekend , Confirmed with the owner there would be 6 Adults coming. The owner was overseas during our stay and left us a list of do's and don'ts and a friends contact number should we need it. We arrived to find only one double bed made up and a single bed available in a storage alcove. The owners friend helped out and unlocked another bedroom what turned out to be a boarders room and prepared this for us, we were able to use the room because he was working that night ,we were uncomfortable with that. She got a single mattress and placed this in the back part of the family/lounge area for our 6th adult to sleep. The house was too clustered with the owners personal belongings, there was nowhere for us to hang any clothes and both bathrooms were left with the owners used toothbrushes, towels and toiletries, we felt like we were visitors not paying clients. We were all very disappointed with our stay there. I spoke to the owner when she returned from overseas and outlined our issues, on my request she did give me a partial refund, but that doesn't change the fact that we had a bad experience.
| How easy was it to book the property? | How easy was key pickup/access to the property? |
| Overall condition of the property | Bedding & mattresses |
| Kitchen & utensils | Bathroom cleanliness |
| Other facilities & amenities |
- Would you recommend the location of this property?
- Did the property offer wi-fi/internet access?
- Was your security deposit returned on time?
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