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“One of the worst IBIS hotels.... Avoid it at all times”

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Ibis Budget Auckland Central
Ranked #54 of 66 Hotels in Auckland Central
Reviewed June 30, 2014

The only good thin about the hotel is its location. Otherwise, avoid this hotel at all times. I was only transiting a night in auckland city before going down south of the north island. AND I struggled to get some rest in the room. Room was very small, yet, the hotel put in a stove??? Who is going to cook in the small tiny room? The toilet looks as if it was put in after the building was built. Felt like those small toilets you get when travelling in those ship cabins. Staying at the hotel on a SAT night made it worst as there are pubs and clubs just beneath the hotel. AND you will get shouting and loud music into the night! Goods news? The hotel supplies you a ear plug! Do yourself a favour, avoid this hotel at all times. For the same price you pay, you can get other decent hotels in the city....

  • Stayed: June 2014, traveled solo
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1  Thank General_koh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisStylesAuckland, Guest Relations Manager at Ibis Budget Auckland Central, responded to this reviewResponded July 3, 2014

Dear General_koh,

Thank you very much for taking out time to write a feedback about IBIS Styles Auckland. Our rooms provide essential comfort at a Budget price to the business and leisure travellers and we are an ideal accommodation for the guests travelling to the Auckland CBD because of its location close to Business hubs, Britomart station, Ferry Terminal and just short walk to Vector Arena.

We are extremely disappointed to learn that your stay with us was short of your expectations. We sincerely apologize for the unpleasant experience and inconvenience caused to you. We have noted your feedback on noise from neighbouring bars and would like to assure you of appropriate measures for same.

IBIS styles Auckland is a standardized product in terms of room size and the essential services it offers to the guests. It only allows us to provide select services at international standards at such affordable prices.

We also believe in being transparent about our product and services. For same reason we have clearly reflected all our room configurations, sizes and services offered online across all channels.

Once again would like to thank you for putting together your thoughts and sharing it with us. We look forward for another opportunity to regain your confidence in our products and services at IBIS Styles Auckland.

Best Regards,

Abhishek Gheek
Assistant Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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594 - 600 of 1,875 reviews

Reviewed June 22, 2014

walked into the room and horrible, unclean, tiny poky room. old fashioned. the carpet in the hallway was dirty and my room hadn't been vacuumed.
the staff were friendly and helpful, but as soon as I went down to say I wasn't staying they weren't surprised. ALTHOUGH FOR THE FIVE MINS I WAS THERE THEY CHARGED ME HALF THE PRICE!!

  • Stayed: June 2014, traveled on business
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Review collected in partnership with Accorhotels.com
1  Thank nixyChristchurch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisStylesAuckland, Guest Relations Manager at Ibis Budget Auckland Central, responded to this reviewResponded July 3, 2014

Dear nixyChristchruch,

We are extremely disappointed to learn that your stay never happened with us. IBIS styles Auckland is an ideal accommodation for the guests traveling to the Auckland CBD because of its location close to Business hubs, Britomart station, Ferry Terminal and just short walk to Vector Arena. While we proffer our most sincere apologies for the inconvenience caused, request you to consider this an aberration.

IBIS styles Auckland is a standardized product in terms of room size and the essential services it offers to the guests. It only allows us to provide select services at international standards at such affordable prices. Our constant endeavor backed with our friendly service is to provide a good night sleep to our guests in a safe and secure environment.

Guest reviews and feedback are of utmost importance to us and forms an integral part of our sustained effort to provide the very best in offering you IBIS Styles Auckland experience.We have noted your feedback on cleanliness standards and would like to assure you of appropriate measures for same.

Once again would like to thank you for putting together your thoughts and sharing it with us. We look forward for another opportunity to regain your confidence in our products and services at IBIS Styles Auckland.

Best Regards,

Abhishek Gheek
Assistant Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 18, 2014

This is only suitable for someone wanting REAL budget accommadation. Tiny rooms, my bathroom floor was so uneven that all the water pooled around toilet, and on day 2 they had been to room but not done anything about the water on floor. No facecloths, no teatowel or dishcloth to wipe up spill when making a drink even! No hairdryer, although they had one in building to borrow.

  • Stayed: June 2014, traveled on business
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1  Thank wendy14214
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 18, 2014

Have stayed several times here before for concerts and shows.
Always a reliable place to stay, cheap and very convienient.
The rooms are small as are the facilities which suits weekend trips perfectly.
Always clean when I have been there.

  • Stayed: September 2013, traveled as a couple
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Thank Benn D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 18, 2014

The room is really small and it does not have a thermostat heating system instead they provide you with a fan heater which can be quite noisy at times.

We stayed on a high floor so I guess we escaped from the noise of e bars.

Since it's in CBD area, parking is a problem in the day. But in the night, you can park for free along the designated parallel parking lots after 10 pm to the 8 am the next day.

We had problems with the card slot getting access to the room. We changed cards at the reception but still can't get in. In the end, the receptionist who is this friendly and helpful Indian young man helped to open our room door. And he told us that he would get someone to fix the door the next day. The same problem occurred the next day and eventually the same receptionist got us change to another room. We were pretty sure he felt bad for the experience we had 'cos he gave us 4 breakfast boxes, a late check-out and 2 laundry tokens for free.

Well, it would be better if they could provide a bathroom mat. :)

Room Tip: Get a room on the high floors to avoid the noise from the bars on the ground floors
See more room tips
  • Stayed: June 2014, traveled as a couple
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1  Thank Shan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 17, 2014

  • Stayed: May 2014, traveled as a couple
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Review collected in partnership with Accorhotels.com
Thank Alan R
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed June 17, 2014

  • Stayed: June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
1  Thank PennyA36
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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Additional Information about Ibis Budget Auckland Central

Address: 20 Wyndham Street, Auckland Central, Auckland 1010, New Zealand (Formerly All Seasons)
Location: New Zealand > North Island > Auckland > Auckland Central
Amenities:
Business Center with Internet Access Kitchenette Wheelchair access
Hotel Style:
Ranked #54 of 66 Hotels in Auckland Central
Price Range: $63 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Budget Auckland Central 3*
Number of rooms: 141
Reservation Options:
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Also Known As:
All Seasons Auckland Hotel Auckland Central
Formule 1 Hotel Auckland
Auckland Formule 1 Hotel
Ibis Budget Auckland Central New Zealand

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