Service personal at reception is good
Location is good
Only 2 elevator in building, and one of them was out of service.
I had to wait for long time to go back to room or go out.
also house keeping is using same elevators and pressed all required floor stops
and I had to wait for it as well.
they told me sorry but still something odd...
Price is cheapest .
Ibis Styles is a great value option for stays in the CBD, I am happy to see that our team took care of your needs during your time with us at the hotel.
I am pleased to inform you that work has commenced on the hotel lifts recently and both will be fully replaced in the coming months. Thank you for your patience during this time.
Do not stay in a room on higher floor as you might way for 20 min or more to get into the lift. We paid for a room in higher floor, and the high floor is considered from 7h or 8th floor on ( do not really remember), So really not worth the money as the view will not be as expected.
In addition the customer service was not really guest oriented. The service failed on several levels, very disappointing.
The rooms are noisy, since it is located close to the night life, so you can often hear people screaming during the night. Otherwise perfect location, downtown.
Hotel Location is great. Hotel needs to improve on facilities as the lifts are old and slow. During my stay, 1 (of the 2) lift was not working and it made it pretty frustrating to wait longer for the lifts to arrive.
The hotel needs to advice guests of parking facilities as well. I had my car towed just because I was late getting back to my car because of the slow lifts.
The location was really good.
The room was satisfactory for what I wanted it for and that was to sleep.
It was a little noisy out side but hey that's the city for you.
What I didn't like waiting for was the lift, one was out of action and it was a real pain.