The best thing about Empire is definitely its location, 15 minutes walking distance from the main street. My room was huge, on the 15th floor, very light and full of windows. The problem there is the staff which are not helpful. They are not polite, and, many times, are very rude. When I arrived there, I was told I had to pay 400 NZ dollars as a damage deposit, and I would have a refund of 360,00 on my last day. They would keep 60 for final cleaning. On my last day, they didn't refund 80 dollars and told me they had new prices since january 1st. However, I had arrived there on 3rd Jan and was told it was 60,00. I didnt like it at all. Another bad thing is the smell of the corridor. Lots of students smoke in the premises and the strong smell goes into your room. Those are the drawbacks of Empire. I would recommend it for young people, students, but be careful with what you arrange at the check in. I have to mention the bed is very hard, difficult to sleep on. and the pillows are horrible. Bathroom and kitchen are ok. Concerning security, they mention, on the website, they have 24 hour reception, but this is not true at all. They close at 11 pm.
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- Also Known As:
- Empire Apartments Hotel Auckland Central
- Empire Apartments Auckland, New Zealand