Overall pretty good and good value for money. However there were a few issues at this hotel which indicates it hasn't made the change from 'apartments' entirely successfully.
Pros: Excellent friendly front desk staff, location is lovely, amazing views from 22nd floor, very quiet. Comfortable beds and reasonably spacious rooms. The small restaurant appeared popular.
Cons: In a 2br apartment (for a family of four) there was only one small 2 seater sofa in the lounge. Where are the other two people supposed to sit? The shower temperature constantly changed from boiling hot to freezing. The single washer/dryer had an odd smell and took hours to dry clothes. The kitchen was not well equipped and was in need of a good clean and an upgrade. It took 3 phone calls to reception to obtain a luggage trolley upon checkout. Finally our room was not serviced on one day, and on the following day it took two reminders to front desk before it was serviced.
Overall: On the big picture, pretty good, but on the detail, quite disappointing.
- Official Description (provided by the hotel):
- Located in downtown Auckland, just a well shod hop, skip and jump away from the city's fashion district, restaurants and bars - featuring 200 apartment style rooms (studios, 1 and 2 bedroom apartments) each with a fully equipped kitchen, balcony and FREE Wifi with a generous daily limit of 1GB. It's easy to see why The Quadrant Hotel becomes the home away from home for many travellers throughout the year. ... more less
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- Also Known As:
- The Quadrant Hotel And Suites Auckland New Zealand