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“Is it a hotel? Is it apartments?”

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The Quadrant Hotel and Suites Auckland
Ranked #28 of 66 Hotels in Auckland Central
Reviewed October 7, 2012

Overall pretty good and good value for money. However there were a few issues at this hotel which indicates it hasn't made the change from 'apartments' entirely successfully.

Pros: Excellent friendly front desk staff, location is lovely, amazing views from 22nd floor, very quiet. Comfortable beds and reasonably spacious rooms. The small restaurant appeared popular.

Cons: In a 2br apartment (for a family of four) there was only one small 2 seater sofa in the lounge. Where are the other two people supposed to sit? The shower temperature constantly changed from boiling hot to freezing. The single washer/dryer had an odd smell and took hours to dry clothes. The kitchen was not well equipped and was in need of a good clean and an upgrade. It took 3 phone calls to reception to obtain a luggage trolley upon checkout. Finally our room was not serviced on one day, and on the following day it took two reminders to front desk before it was serviced.

Overall: On the big picture, pretty good, but on the detail, quite disappointing.

Room Tip: Not near the lift shaft, which is audible in nearby rooms. Views from level 22 are wonderful, overl...
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  • Stayed: October 2012, traveled on business
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1  Thank lawstudent01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UdaiSarin, General Manager at The Quadrant Hotel and Suites Auckland, responded to this reviewResponded October 8, 2012

Dear LawStudent01

Thank you for your review, I appreciate your time.

I am glad you found the room great along with the views over Auckland City and Harbour.

I have taken the negatives mentioned and passed these on to the relevant departments to be investigated. Comments like yours spark positive action within a hotel and I thank you for helping us.

Take care and I hope to welcome you in the near future at The Quadrant Hotel Auckland.

Udai Sarin

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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688 - 694 of 1,244 reviews

Reviewed September 26, 2012

I have stayed here several times before. I always have a nice view, the service is good, the room is small but nice. I like the clean and contemporary style. And the price is excellent, it really is great value! Especially when travelling on my own for business.

  • Stayed: September 2012, traveled on business
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3  Thank saltedkiwi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 19, 2012

Great location;
Value for money;
near Train Station;
near to a Garden/Park;
Near to cafe and convenience store;
Helpful and friendly staff at the frontdesk;
Room with utensil, dish washer, microwave, etc.

  • Stayed: June 2012, traveled solo
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1  Thank LonelyTunes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 18, 2012

I chose this hotel - as many do - for the location and the price. My first impression was that the room was ultra clean, quiet and modern but lacked any sort of homey touch - no decorations of any kind. I find these kind of rooms somewhat depressing. The room was also a bit smallish, at least the one I had. But otherwise, the hotel was great. I liked the kitchenette, the nice bed, the cleanliness and the friendliness of the staff when I checked in and out. The only bad incident I experienced was incredibly noisy neighbors late at night. Not the hotel's fault obviously and I quickly sorted them out myself by finally shouting them down at 5am after their all night party. A good stay otherwise.

  • Stayed: September 2012, traveled solo
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1  Thank vatuvia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 15, 2012

Room was great, not huge but okay. Staff very helpful and friendly. Food great and good specials. Good location short walk to supermarket and cafes. Balcony too small for any purpose and looking straight in to next building apartment so had to keep curtains closed at night for privacy.

Stayed: September 2012, traveled solo
2  Thank Concerned2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 14, 2012

Excellent hotel, friendly staff are very welcoming. Rooms are well appointed and very clean, the washer/dryer is a big plus, beds are super comfy and had a great sleep every night I stayed.
The gym could be a bit bigger as it was very a very busy place but nearby there are plenty of places for a walk or run.

  • Stayed: September 2012, traveled on business
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1  Thank Michael B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 10, 2012

Lovely city location right on the doorstep of all the nightlife and attractions, modern rooms and beautiful penthouse views! great coffee at the bar downstairs, definately recommended for anyone wanting a modern friendly place to stay in the CBD.

Room Tip: The best penthouse view in Auckland!!
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  • Stayed: September 2012, traveled with friends
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Thank Mo H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Quadrant Hotel and Suites Auckland

Address: 10 Waterloo Quadrant, Auckland Central, Auckland 1010, New Zealand
Phone Number:
Location: New Zealand > North Island > Auckland > Auckland Central
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Wheelchair access
Hotel Style:
#27 Luxury Hotel in Auckland Central
Price Range: $148 - $373 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Quadrant Hotel and Suites Auckland 4*
Number of rooms: 150
Official Description (provided by the hotel):
Located in downtown Auckland, just a well shod hop, skip and jump away from the city's fashion district, restaurants and bars - featuring 200 apartment style rooms (studios, 1 and 2 bedroom apartments) each with a fully equipped kitchen, balcony and FREE Wifi with a generous daily limit of 1GB. It's easy to see why The Quadrant Hotel becomes the home away from home for many travellers throughout the year. ... more   less 
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Also Known As:
The Quadrant Hotel And Suites Auckland New Zealand

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