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“Would stay there again”
Review of VR Auckland City

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VR Auckland City
Ranked #33 of 67 Hotels in Auckland
Brisbane, Australia
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Would stay there again”
Reviewed February 18, 2014

We actually enjoyed our stay at Auckland City Oaks.
Nothing fancy about the room but our room ( 2 beds apartment) was clean and well furnished.
Really good location.
Car park is limited so make sure you book in advance.

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lilly87_L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,126 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (223)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
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English first
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 18, 2014 via mobile

Whilst the location and service was good, the rooms were not very clean. There was a stickiness on the floor tiles when you walked, the carpet and lounge stained, and mould above the shower. The kitchenette was also not very clean.

The free wifi was very good and was quite reliable.

The breakfast was disgusting. The tub of yoghurt, banana and oat slice was 'ok', but more of a morning tea. However, they also provided a slice of cake for breakfast. It was almost as if they baked a packet style cake and sliced it up for their guests... Very odd. Not sure who eats that for breakfast. Cereal boxes and milk would have been a better alternative !

One other complaint was the guests bag storage (if you chose to leave bags on site after checking out). To my horror, they provided us with a key to access the room where everyone's bag were stored. Although they stated there was camera security, there was nothing stopping anyone 'accidentally' picking up another persons bag...

Stayed February 2014, traveled as a couple
Helpful?
2 Thank Louise P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Auckland hotels

Gloucester, United Kingdom
Level 6 Contributor
91 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed February 16, 2014

We stopped here twice on both occasions for one night before we moved on. We chose this place primarily for its location - Easy to walk to everything downtown (sky tower and at the heart of Auckland Central) whilst being handy for the motorway. The room was basic but clean. The kitchen facilities, stove, oven and dishwasher are one unit. So is the washer-dryer. Refrigerator is about 4 feet tall with a freezer. There is also a microwave and free Wi-Fi albeit limited data. Parking costs you extra and you need to get a pass first to use the downstairs parking - so check-in first if driving. Service was adequate and staff friendly. Breakfast provided was a carton of fruit juice, a piece of cake, cereal bar and a banana delivered the previous evening. Rooms are on the small size but were adequate for the two of us.

Overall can’t fault it - delivers it's value proposition in terms of value for the service apartment.

Room Tip: Parking can be a problem on weekdays. Might have to reserve in advance.
See more room tips
  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank belly5uk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VRGroup, Manager at VR Auckland City, responded to this review, February 18, 2014
Dear Belly5uk
Thank you for taking the time to share your experience. We are very glad to hear that you had a very positive experience!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland Region, New Zealand
Level 4 Contributor
47 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed February 16, 2014 via mobile

The rooms are ok but not cheap. Kitchen is useful but not much cutlery to use it.
Unless you book directly with them the internet is not free and you find out there, not before.
The breakfast is a joke and the girls at the reception are not very helpful when asking them for something, not flexible. And yes Hindi girl I'm mostly talking about you, when a guest ask you for something you don't say NO as a default answer.

Stayed October 2013, traveled solo
Helpful?
2 Thank Fer_arg_28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VRGroup, Manager at VR Auckland City, responded to this review, February 18, 2014
Dear valued guest
Thanks for your review. Please be informed our Wifi is free for all the guests, no matter which website you booked with.
We have undertaken a comprehensive training scheme with our staff in regards to customer service and the next time you are at our property there will be noticeable differences. We look forward to welcoming you back in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level 5 Contributor
80 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed February 12, 2014

These apartments are basic but clean and well located with kitchen facilities, and free WiFi. The location is just off the free way and easy walking into the CBD or K Road. Parking costs extra and you need to get a pass first to use the downstairs parking - so check-in first if driving. Service was adequate and staff friendly. Breakfast provided was sweet juice, a piece of cake and a banana. Rooms are on the small size but adequate for one.

Room Tip: ask for a room away from the lift
See more room tips
  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hula-girl2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VRGroup, Manager at VR Auckland City, responded to this review, February 18, 2014
Dear Valued guest
Thank you for your review of our property and your positive comments on our great location and good service.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beachwood, New Jersey
Level 6 Contributor
388 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
Reviewed February 12, 2014 via mobile

The place is small, but well-stocked. The stove, oven and dishwasher are one unit. So are the washer-dryer. Refrigerator is about 4 feet tall with a freezer. There is a microwave. A shortcoming is there is only one wardrobe for clothing. The useable balcony is a nice touch. They advertise free wifi. It is, but the amount is limited, which they don't tell you. We keep having to go get a new password as the one you get is only good for one gigabyte of data. The staff are very friendly. Easy to walk to everything downtown. Definitely recommend it.

Stayed February 2014, traveled as a couple
Helpful?
Thank cflum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VRGroup, Manager at VR Auckland City, responded to this review, February 18, 2014
Dear Cflum
We are very glad to hear that our little touches enhanced your stay and you had a lovely time. It is wonderful to know that you would recommend this hotel. Thank you and please stay in touch with us via Facebook and Twitter so we can provide you with our best rates for your return!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level 3 Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 11, 2014

Loved this place primarily for its location - right next to the sky tower and at the heart of Auckland Central. The room is cozy and comfortable with all the basic facilities in place. Can't fault it - delivers it value proposition in terms of value for the service apartment.
A couple of caveats - 1) Parking can be a problem on weekdays. Might have to reserve in advance. On weekends, free street parking is available. 2) Breakfast is a cold breakfast delivered the previous evening.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Neehu-J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VRGroup, Manager at VR Auckland City, responded to this review, February 18, 2014
Dear Neehu
It is great to hear that you were able to take advantage of our central location and explored the City. We appreciate your feedback and your kind comment for other guests.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about VR Auckland City

Property: VR Auckland City
Address: 188 Hobson Street, Auckland 1010, New Zealand
Location: New Zealand > North Island > Auckland Region > Auckland
Amenities:
Free Breakfast Kitchenette Wheelchair access
Hotel Style:
#27 Luxury Hotel in Auckland
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — VR Auckland City 4.5*
Number of rooms: 117
Reservation Options:
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Also Known As:
Auckland City Oaks Hotel Auckland Central
Oaks On Hobson
VR Auckland City New Zealand

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