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VR Auckland City
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Reviews (1,206)
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All reviewswashing machinesky towerhobson streettwo bedroom apartmentcomplimentary breakfastself containedqueen streetauckland citycooking facilitiesfull kitchenoakswasherkitchenetteovenharbourstovelaundry
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659 - 664 of 1,206 reviews
Reviewed March 16, 2013

It is a good location of the city. But the hotel itself need to improve in some aspects such as: safety and training better the employes in order to provide better services. The breakfest offered is not good it could be better once the hotel offer this kind of service. In other points the hotel is good as the location and the devices provides inside the room all work very well. Ohher point to improve is the confort on the Tv room it is not confortable.

  • Stayed: March 2013
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Thank Dupetrim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 16, 2013

Stayed for 2 nights - a great apartment with everything we needed. Glad we took the shuttle from the Airport . I couldn't get over how quiet it was ( we were on the back of the building with nice views over the city). The staff really seemed to enjoy working there - makes all the differance.
And it's close to the CBD - but that end of Hobson street is not too great. But did not feel threatened at all.

Room Tip: Up as high as possible - on the back of the building if possible
  • Stayed: March 2013, traveled as a couple
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2  Thank JohnS1935
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 12, 2013

WE STAYED AT THE AUCKLAND CITY OAKS APARTMENTS AND WERE REALLY SURPRISED AT THE FACILITIES AT THE APARTMENTS. THE location is good, close to the shopping and eating joints. The staff were really helpful. I won't mind recomending others to stay at this place.

  • Stayed: February 2013, traveled with family
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1  Thank Sunil S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UdaiSarin, Manager at VR Auckland City, responded to this reviewResponded March 16, 2013

Dear Valued Guest,

Thank you for taking the time to share your experience. We are very glad to hear that you had a very positive experience! We pride ourselves on our friendly and efficient staff, so it is wonderful to hear that they assisted in making your stay even more enjoyable.

Please stay in touch with us and we look forward to welcoming you again in the near future!

Warm regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 7, 2013

I booked the City Oaks because it had some very favourable reviews, is centrally located in Auckland and was on offer. We had booked and pre-paid for the room plus breakfast using Expedia. We walked from the station to the hotel each towing our 20kg bags - this is not advisable as the hotel is set half way up a steep hill. At Reception we were asked for photographic ID for incidentals - having pre-paid for the room and breakfast we explained there would not be any 'extras' but the receptionist insisted this was hotel policy. N.B. There is no 'mini-bar', nor restaurant on-site where 'extras' might be incurred. We reluctantly allowed a photocopy of my passport details page and requested it was returned when we checked out. The bath towels provided were very thin and grey and had several grubby marks on them. We tried to ring Housekeeping and Reception but there was no answer. The Receptionist did replace these when presented with them at the front desk. The facilities in the room were good, there was a washing machine and dishwasher, soap provided and the bed was comfortable. The breakfast was several snacks already in the room on arrival and not to be recommended.

Room Tip: If you do decide to stay then I suggest a room as high as possible to see the view of Auckland City
  • Stayed: February 2013, traveled as a couple
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2  Thank SMB2821
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UdaiSarin, Manager at VR Auckland City, responded to this reviewResponded March 8, 2013

Dear Valued Guest,

Thank you for your feedback. I am disappointed to read that you had trouble upon check in with your photo ID. However, It is very clear on our website and all other 3rd party websites that a credit card and a valid photo ID is a requirement upon check in at our property. Please note that this is an industry standard and not property specific. I do apologize for the inconvenience.
We are glad that you enjoyed the facilities in the room.

Take care and I hope next time upon staying with us it is an easier experience.

Warm Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 26, 2013

Title say's it all really - For the location and cost you can't really beat it. I split my stays between this site and two other in central Auckland
I have had one or two bad experiences in the apartments and once this has been advised to the staff it is rectified immediately.
Smell in the apartments can be an issue dependent on what been cooked by previous occupants. I prefer to get the street side apartments as they have a better view than looking at the police station
Rooms - consistent no mater were you stay
Cooking facilities - excellent no need to go to pricey restaurants but there is a very good Chinese down the street
Bathroom - Showers are hot and have okay pressure
Parking - this can be a pain when you have to pick up your keys from the counter however this is a minor complaint
Staff - very friendly and helpful - (Pretty sure they think I am a grump)

  • Stayed: February 2013, traveled on business
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3  Thank kerrez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UdaiSarin, Manager at VR Auckland City, responded to this reviewResponded February 28, 2013

Dear Valued Guest,

Thank you for taking the time to share your experience. We are very glad to hear that you had a very positive experience! We pride ourselves on our friendly and efficient staff, so it is wonderful to hear that they assisted in making your stay even more enjoyable.

Please stay in touch with us and we look forward to welcoming you again in the near future!

Warm regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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