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“good location and friendly staff”
Review of Quest Ponsonby

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Quest Ponsonby
Ranked #59 of 67 Hotels in Auckland
Auckland, New Zealand
Level Contributor
106 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
“good location and friendly staff”
Reviewed February 7, 2013 via mobile

We stayed for 2 weeks in one of the serviced apartments. Very good size and all the facilities. Huge bed and you could have a party in the bathroom. They charge extra for parking and internet. The internet fare is obscene, this s the main negative point. Apart from that everything else was good. Rooms facing Ponsonby road are noisy.

Stayed February 2013, traveled with family
Helpful?
Thank Nimonemo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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102 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
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  • Japanese first
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English first
Wellington, New Zealand
1 review
Reviewed January 28, 2013

Well located in Ponsonby with good access to the city and motorways; good quality no frills accommodation. Good carpark. One of my favourite ethnic restaurants is only a few steps away and there is some quirky shopping also within a minutes walk.

  • Stayed January 2013, traveled on business
    • Value
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Helpful?
Thank Edson1957
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wellington, Wellington, New Zealand
Level Contributor
52 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed January 23, 2013

We stayed at this hotel last weekend while in AKL for a 40th. The room was clean, tidy and functional, but small. The 3 is not because it was bad, it was just not memorable. We got in late and left early, but I am not sure I would have wanted to spend any time in the room anyway.

  • Stayed January 2013, traveled as a couple
    • Value
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Helpful?
Thank Dave K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Level Contributor
126 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed January 20, 2013

This is a generic Quest hotel in 'trendy' Ponsonby. Maybe a bit too close to the 'K road' as our two nights were disturbed by noisy guests.
Charging for internet access and local free numbers was unnecessary.
As an overseas visitor, next time I visit Auckland I would stay in the city rather than suburbs.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank davidsyd1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UAE
Level Contributor
148 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
Reviewed January 4, 2013

When will hotels in NZ realise that their guests expect free, or cheap, unlimited and easily accessed Internet for the length of their stay? To allocate a mysterious data limit of Internet, that seemingly runs out after surfing just a couple of websites is just not good enough. This situation was again the case at this hotel, and I hate to think how frustrating it must be for long-term guests at this establishment, because they would have basically no Internet access after just a couple of days. As the Quest aims for long-term guests, they really need to take a look at the Internet situation, as it really marred our stay.
Now I have finished my rant, I will talk about the hotel! We had a two-bedroom apartment at Quest Ponsonby for 2 nights. This was a roomy affair, where two units had been joined together to give us a roomy apartment, very well-appointed with a good kitchen, laundry facilities, nice living room and balcony. The unit was very clean, and the units are serviced daily. Ponsonby is a lively area, with plenty of shops, restaurants and bars to keep the visitor busy. It is on quite a few bus routes, which is handy, and is not too far from the central city, with good views of the sky tower from the road.
Food is easy to come by, and Quest can organise things such as breakfast packs for you. There is also a charge-back service available at several local restaurants, which would be handy for a long-stay visitor.
Basement Parking is available for $12 a day, and you need your room key to access this, as well as getting into the units after hours.
We were there during New Years Eve, and were kept awake by some noisy parties being thrown by other guests. The corridors can also be quite noisy.
So, apart from the woeful Internet service, the Quest Ponsonby is a good, but rather expensive, place to stay for its location and facilities.

Room Tip: All are OK.
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  • Stayed December 2012, traveled with friends
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Helpful?
1 Thank rizuj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wellington, New Zealand
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed December 3, 2012

I've stayed here 3-4 times and always had a good experience. The rooms are adequate and comfortable. The price is right -- I usually pay about $155. Even during the Rugby World Cup finals (the first time I stayed here) it was $169!
I like that it's outside of the CBD, and close to all the shops on cafes on Ponsonby Rd. Underground parking is $12/night.
There's nothing flash about the rooms, but they're clean and consistent.
I would not hesitate to recommend the Quest Ponsonby.

  • Stayed April 2012, traveled as a couple
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Helpful?
1 Thank vad1011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed November 6, 2012

Great location in Ponsonby with cafes and restaurants within easy walking distance, and an easy walk into the city. Nice clean and well appointed room, and the staff at the front counter were helpful. No free Wi-Fi is a bit of a bummer, but we would stay there again if there was a good deal when we were in Auckland.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank aussieineuropa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quest Ponsonby

Property: Quest Ponsonby
Address: 68 Ponsonby Road | North Island, Auckland 1011, New Zealand
Location: New Zealand > North Island > Auckland Region > Auckland
Amenities:
Kitchenette Wheelchair access
Hotel Style:
#37 Luxury Hotel in Auckland
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Quest Ponsonby 4.5*
Number of rooms: 51
Reservation Options:
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Also Known As:
Quest Ponsonby Hotel Auckland Central
Quest Ponsonby Auckland, New Zealand

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