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“Central City Comfort” 3 of 5 bubbles
Review of Waldorf Bankside Serviced Apartments

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Waldorf Bankside Serviced Apartments
Ranked #57 of 106 Specialty Lodging in Auckland
Blenheim, Marlborough, New Zealand
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Central City Comfort”
3 of 5 bubbles Reviewed April 12, 2014

We booked this hotel for a weekend getaway. The location was perfect, walking distance to Sky tower and Train station and the Waterfront. Clean tidy and comfortable. The only negative was that the ground floor entrance had a really bad smell about it. Thankfully we were on the 13th floor so didn't notice it at all up there. Also on the morning that we left I was having a shower at 6am and the water went cold but hot water did come back after a minute or so. Otherwise we have had a very enjoyable stay.

Room Tip: make sure you ask for anything above the 9th floor for a great view and preferably facing the Sky to...
See more room tips
  • Stayed April 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Evelyn-Gavin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Banksideauckland, Manager at Waldorf Bankside Serviced Apartments, responded to this review, May 2, 2014
Dear Guest

Thank you for your comment. We are happy to see that you enjoyed your stay on the whole. Concerning the hot water in the mornings, the boilers are located on the lower level off the building, therefore it takes a little longer for the hot water to reach the top levels at full capacity if you are the first to take a shower. Running the shower a few seconds beforehand is advisable.
I do apologise for the smell at the entrance as it was caused by a spillage that occurred and was not attended to effectively.

Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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354 reviews from our community

Traveler rating
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    58
    29
    36
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
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English first
Auckland Region, New Zealand
Level Contributor
41 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 bubbles Reviewed April 9, 2014

I stayed here for 2 weeks. According to the building manager, the room will be cleaned up once a week, but no one came to clean up my room.

The worst thing ... the washing machine was broken since day 1.
I asked the building manager to repair it ASAP, cos I am gonna need to wash my laundry. He said yes he will contact the technician. After 2 days, no update from him. I texted him and the reply was the technician was busy, wait for a couple of days.
I ended up staying in that apartment for 2 weeks without washing machine.
I was allowed to use the washing machine in the housekeeping room. But it was not convenient cos I needed to arrange an appointment, went down to wash.
When I was checking out, there was a guy came to the building manager complaining about his washing machine. Apparently his washing machine didn't work as well.

Overall, the only good thing was the location.

  • Stayed May 2013, traveled solo
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank keylogger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Banksideauckland, Manager at Waldorf Bankside Serviced Apartments, responded to this review, May 2, 2014
Dear Guest

Thank you for your feedback, it is most appreciated. I would like to apologise for the inconvenience of the washer/dryer not working also not getting it working within a timeframe as there is more to it than it seems. We do not have a time limit for the use of the laundry room on level 2. We do ask that we are informed when guests would like to use the laundry room so that we can leave the door open when they are ready to use the facility. As we do have linen in the room it is more for security to know when.

Regards
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Travelers are raving about these Auckland hotels

Adelaide, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed April 6, 2014

Very affordable quality accommodation based on weekly rate in a great Auckland central location.We stay for 4 weeks in a modern apartment with good kitchen.laundry and nice veranda.Very secured Auckland accommodation

  • Stayed March 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
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    • 5 of 5 bubbles
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    • 4 of 5 bubbles
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Helpful?
1 Thank xxxxchris7777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Banksideauckland, Manager at Waldorf Bankside Serviced Apartments, responded to this review, May 2, 2014
Dear Guest

Thank you for your feedback. It is great to see that you enjoyed your stay with us. We hope to see you again in the near future.

Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth
Level Contributor
157 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 bubbles Reviewed March 31, 2014

The apartments are certainly compact but are well designed, clean and have everything for a stay of a few days to weeks. Ours had cable TV, a clothes washing machine and dryer, everything to self-cater plus harbor views from the 14th floor. Great value!

  • Stayed March 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Dave_of_Perth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Banksideauckland, Manager at Waldorf Bankside Serviced Apartments, responded to this review, April 5, 2014
Dear Dave

Thank you for your review. It is always a pleasure when our guests enjoy their stay with us and look forward to any return visits to Auckland.


Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stockholm, Sweden
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed March 28, 2014

On the high floors you will have a great view of CBD and the harbour. Very helpful staff in the reception, good size rooms with all appliances you need, including a big flat screen
Television, dishwasher, washing machine, etc. Would definitely stay again.

  • Stayed March 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Mikael555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Banksideauckland, Manager at Waldorf Bankside Serviced Apartments, responded to this review, April 5, 2014
Dear Mikael

Thank you for your comment. I am glad to see that you enjoyed your stay with us.
We look forward to welcoming you back on your next visit to Auckland New Zealand.


Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tel Aviv, Israel
1 review
5 of 5 bubbles Reviewed March 26, 2014

very good location in a central Auckland location.Lovely spacious,clean fully equipped studio apartment with veranda and nice views over the city of Auckland. Plesant management and very very good weekly rate for this quality of accommodation.We enjoyed our 4 week stay and find it exception value for our $

  • Stayed March 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank nogga0000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Banksideauckland, Manager at Waldorf Bankside Serviced Apartments, responded to this review, April 5, 2014
Dear Guest

Thank you for your feedback. It is always a pleasure when we hear that our guests enjoy their stay with us.
We look forward to any return visit in the near future.

Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland Region, New Zealand
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed March 10, 2014

I had booked into this accommodation for a three night's day whilst staying in Auckland for work. I was disappointed with my first room offered on the fourth floor a one bedroom unit 4B.. Despite the website stating all rooms are offered air conditioning this little room didn't. Taking all in this room was definitely needed refreshment. On the positive front if one had a lot of washing to do room for being certainly it has a super-sized washer dryer by Samsung which would cover most eventualities. Nevertheless I needed a room with air conditioning and so asked if I could be moved to a room with a air conditioning unit. This was offered immediately and with good grace and I made the shift the following day to 12 A. Although this room has the configuration of open plan in actual fact the layout worked significantly better and there was a far more recent refurbishment of the room with better carpet , cleaner walls, nice curtain material. Obviously the higher up you go you are afforded more interesting views but essentially what I wanted was a room with cool air and with less dowdy furniture and carpets was a bonus. Another bonus was what felt like a new bed which was extremely comfortable. For me as a likely return visitor to this accommodation I will always now ask for room 12 A or similar or better. Great location very close to Queen Street and even closer a substantial sized dairy/Pharmacy which you can access from the Wilson car park which is directly across the road.

Room Tip: Check if your room as an AC unit installed, and ask when the room was refurbished.
See more room tips
  • Stayed March 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
1 Thank Timothy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Banksideauckland, Manager at Waldorf Bankside Serviced Apartments, responded to this review, April 5, 2014
Dear Guest

Thank you for your comments. I am glad to hear that you enjoyed your stay and that the staff sorted any issues out promptly and efficiently.
We look forward to welcoming you back to Waldorf Bankside.

Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Waldorf Bankside Serviced Apartments

Property: Waldorf Bankside Serviced Apartments
Address: Waldorf 8 Bankside Street | PO Box 3791, Auckland 1010, New Zealand
Location: New Zealand > North Island > Auckland Region > Auckland
Amenities:
Fitness Center with Gym / Workout Room Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #57 of 106 Specialty Lodging in Auckland
Price Range (Based on Average Rates): $
Hotel Class:3 star — Waldorf Bankside Serviced Apartments 3*
Number of rooms: 40
Official Description (provided by the hotel):
Waldorf Bankside are affordable serviced apartments located in central Auckland City. A short walk to High Street and Chancery shopping quarters, as well as Queen Street and recently upgraded Fort Street areas. With apartments on 18 levels, spectacular city and harbour views can be enjoyed from Deluxe rooms situated on top floors. All of Auckland CDB's main attractions are easily accessible from Waldorf Bankside's central city location. Fully self-contained, Waldorf Banksides in room kitchenettes allow residents to cook for themselves as cutlery and cooking equipment provided in room. Residents can purchase groceries from a major Supermarket 10 minutes walk away or enjoy some of the great fine or casual dining options available throughout Auckland City. ... more   less 
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Also Known As:
Bankside Waldorf Serviced Apartments Hotel Auckland Central
Bankside Waldorf Serviced Apartments Auckland
Waldorf Bankside Serviced Apartments Auckland, New Zealand

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