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“Not amazed, but not dissatisfied either”

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Waldorf Bankside Serviced Apartments
Ranked #58 of 123 Specialty Lodging in Auckland
Timaru, Canterbury, New Zealand
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Not amazed, but not dissatisfied either”
Reviewed March 6, 2014

This accommodation is made to look a lot different (better) on the internet. First impressions weren't very great. the reception was on the second floor, which is odd. It is also just a cramped little room that could be mistaken for a closet and smelled of food as if it hadn't been aired out in a long time. The service was very friendly though, which we were great full for after having a horrible trip up to Auckland with our air line service. The room we were put in was right next to the reception. Which, for anyone who was using the apartment for more than just some where to get to and sleep like us, could be a problem. The walls didn't seem very thick and we could hear the people in the reception talking, which meant they could probably hear us too. We only needed to be in the apartment for sleeping, as we were out all the day and checked out in the morning.Perhaps we just got the dud room, but it was definitely not like the pictures on the internet. Good things about the room were, the lazeboy couch, and the bathroom was very clean and had good pressure on the shower. So for what we needed it for, it was fine.

Room Tip: I would say higher rooms are probably a lot nicer. and have a better view. We were just looking at a...
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  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Mikaela H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Banksideauckland, Manager at Waldorf Bankside Serviced Apartments, responded to this review, March 12, 2014
Dear Guest

Thank you for your review. It is appreciated all feedback and we do endeavour to help make our guests enjoy there stay with us.
We do look forward for any returning visit.

Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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383 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
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  • French first
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English first
Cairo, Egypt
1 review
Reviewed February 20, 2014

Stayed for a week in Bankside furnished apartment while visiting our son who study in Auckland.
Well located suite with good kitchen & laundry so we could do quite a lot of family cooking.Modern well equipped studio apartment on the 13th level with good view over the city.Clean and modern and very very good weekly rate!!!

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank shalibl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Banksideauckland, Manager at Waldorf Bankside Serviced Apartments, responded to this review, February 22, 2014
Dear Guest

Thank you for your kind comments. We are happy to hear that you enjoyed your stay with us and look forward to your returning visit to Auckland, New Zealand should you decide to visit again.

Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Eastleigh, United Kingdom
Level 3 Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed February 15, 2014

Great apartment to stop over in Auckland very comfortable and good views over the city. Location is good easy walk into harbour area with easy access to shops,bars and restaurants.We stayed for one night but wish we had stayed longer.

Room Tip: Try to get a room on a high floor for better veiws
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  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Andy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Banksideauckland, Manager at Waldorf Bankside Serviced Apartments, responded to this review, February 22, 2014
Dear Andy

Thank you for your comments, it is always a pleasure getting positive feedback about our guests enjoying their stay be it short or long.
We welcome you back for a longer stay when you are visiting Auckland again.

Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Christchurch, New Zealand
Level 6 Contributor
98 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed February 7, 2014 via mobile

We chose this accommodation because we were going to an event at the vector arena and wanted to be near by. The location was ideal for this - just a 10 min walk. The walk to queen street and the major tourist attractions was fine too. One word of caution is that the apartments are on top of a hill so there is always a steep walk! There was a dairy across the road and a cafe serving breakfast and other meals within a one minute walk. The down side of this accommodation is that it is not a hotel, so some services - like a reception or waiting area are not available. We had a studio on the 11th floor and views were good. The room was perfect for our needs, but did feel a little shabby (cupboard doors on the kitchenette didn't close properly and one blind was broken etc.) But overall it was good value for money.

Stayed February 2014, traveled as a couple
Helpful?
1 Thank Louise K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Banksideauckland, Manager at Waldorf Bankside Serviced Apartments, responded to this review, February 22, 2014
Dear Guest

Thank you for your comments. We have looked into the cupboards not closing and have fixed these. We also are glad that you did enjoy your stay besides the previous issues. We are on top of a hill which enhances the views from the apartments over the city or harbour.
We look forward to you visiting us again when you are here for another event.

Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 4, 2014

We spent only two nights in Auckland but this was a handy place to stay. We were two of us so so it was very comfy bedrooms both with great views (we were on the 9 floor). The living area is quite spacious Everything was clean and compact. .it quite central we had no noise issues associated with this.
I always appreciate having balcony's so that we can get some fresh air and each room had its own balcony.My teenage son said the shower was really good. Parking is near by- about 50 m and we paid extra for a car park, but it is a city location.after all . Very modern and well looked after apartment and very good value for maoney

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tingle8888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Banksideauckland, Manager at Waldorf Bankside Serviced Apartments, responded to this review, February 22, 2014
Dear Guest

Thank you for your review. We appreciate that you liked our superior apartment and the views also the shower.
We look forward to your next visit if you are in Auckland again.

Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wellington, New Zealand
Level 6 Contributor
192 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 193 helpful votes
Reviewed February 2, 2014

We only stayed one night, and everything was actually fine - website sort of glorifies the rooms a bit, but at the end of the day, it's a really small budget studio apartment. We were only in Auckland one night for a concert, and the location of this apartment block is really good for that. It is also close to Britomart etc, and you could walk to many restaurants. It also has carparks that you could book for only $19 a day, which is a bargain (last time were were in the Viaduct area and had to pay double for carpark).

We paid less than $100 NZD for it (excluding carpark), so it's definitely cheap.

If you require a very short stay at a budget place, then this is likely to be ok. We do like the location!

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank travelyun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Banksideauckland, Manager at Waldorf Bankside Serviced Apartments, responded to this review, February 22, 2014
Dear Guest

Thank you for your comments. We hope you decide to visit us again and try our superior apartments.

Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 24, 2014

We fondly referred to Murray as the 'Maori warrior'; he was very helpful in smoothing out minor kinks in the booking, as well as being wonderfully prompt in meeting so many of our requests during our week-long stay.
The room had all the amenities that we needed, including a kitchenette, washer & dryer, etc. The Wi-Fi, for which Murray waived their fee because our original booking was prompted in part by a 'Free Wi-Fi' ad on one of their websites, was reliable and fairly speedy, although we had to get a new password from reception daily.
The only minor quibbles were the stained sofa, and the temperamental dishwasher, which was unhelpfully mobile whenever we attempted to open it.

- ND

Room Tip: Try to get a room on one of the higher floors - the view of Auckland CBD can be quite a nice bonus.
See more room tips
  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank N D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Banksideauckland, Manager at Waldorf Bankside Serviced Apartments, responded to this review, February 22, 2014
Dear Guest

Thank you for your comments, it is much appreciated. We look forward to welcoming you back should you decide to visit Auckland again in the near future.

Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Waldorf Bankside Serviced Apartments

Property: Waldorf Bankside Serviced Apartments
Address: Waldorf 8 Bankside Street | PO Box 3791, Auckland 1010, New Zealand
Location: New Zealand > North Island > Auckland Region > Auckland
Amenities:
Fitness Center with Gym / Workout Room Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #58 of 123 Specialty Lodging in Auckland
Price Range (Based on Average Rates): $
Hotel Class:3 star — Waldorf Bankside Serviced Apartments 3*
Number of rooms: 40
Official Description (provided by the hotel):
Waldorf Bankside are affordable serviced apartments located in central Auckland City. A short walk to High Street and Chancery shopping quarters, as well as Queen Street and recently upgraded Fort Street areas. With apartments on 18 levels, spectacular city and harbour views can be enjoyed from Deluxe rooms situated on top floors. All of Auckland CDB's main attractions are easily accessible from Waldorf Bankside's central city location. Fully self-contained, Waldorf Banksides in room kitchenettes allow residents to cook for themselves as cutlery and cooking equipment provided in room. Residents can purchase groceries from a major Supermarket 10 minutes walk away or enjoy some of the great fine or casual dining options available throughout Auckland City. ... more   less 
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Also Known As:
Bankside Waldorf Serviced Apartments Hotel Auckland Central
Bankside Waldorf Serviced Apartments Auckland
Waldorf Bankside Serviced Apartments Auckland, New Zealand

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