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All reviews ponsonby area city centre within walking distance stayed here for nights good size sky tower kitchenette auckland accommodation kettle oven supermarket roomy
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Reviewed November 9, 2018

I booked the Abaco for my first night in NZ, hoping to get a comfortable night’s sleep after a long flight. But it’s not the place for that. There are some good things here: the check-in was friendly and quick, and they let me check in a bit early, which was appreciated. The reception staff were always friendly and helpful. The WiFi signal is good and the bathroom OK. But everything feels like it’s been done on the cheap: the mattress, for instance, isn’t awful, but neither is it very comfortable. The curtains don’t quite reach to top of the window, so there’s a gap of light. And the soundproofing is nil, so I needed to use ear plugs. The room is clean but plain, and not much care or thought has been put into it. Considering comfort and location (in Ponsonby, not really very central) it would be OK for NZ$80 a night, but I paid NZ$160, (and there's no breakfast) and you can get much better than this for that price in Auckland.

Date of stay: November 2018
  • Trip type: Traveled solo
    • Location
    • Rooms
    • Service
Thank tnbms162016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
windbl0wn, Manager at Abaco On Jervois, responded to this reviewResponded November 11, 2018

Hi tnbms, thank you for your review and feedback. We are sorry that you felt the room was plain and not up to the standard you were expecting. Our prices are in-line with Auckland accommodation, and we do offer many free inclusions that others do not (such as WiFi, parking and early check-in). There are many photos of our rooms online, so prospective guests can view what the decor is like and where we are located. We are glad that you found the staff friendly and helpful throughout your stay, and hope that you enjoy the rest of your travels around New Zealand.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 7, 2018 via mobile

Stayed 1 night, staff is very helpful and sincere.
Located within walking distance of Ponsonby street which offers many dining options that are not listed on TripAdvisor.
Those with big cars should be careful as the pavement is very tight squeeze.
Room is average sized, kettle and bathing amentities are provided. Not soundproof as we can hear neighbours walking past or talking in the corridor.

Date of stay: November 2018
Trip type: Traveled as a couple
Thank the_gml
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed November 6, 2018

The place was clean and tidy and the plus is that the bedroom and bathroom are spacious. The kitchen is well stocked if you need it and there is a couple of good places to eat just across the road and many others a short walk away. There also is parking.

Date of stay: October 2018
Thank Shirley T
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
windbl0wn, Manager at Abaco On Jervois, responded to this reviewResponded November 7, 2018

Thank you for your review, Shirley! We are glad that you had an enjoyable stay here and hope to welcome you again in the future.

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Reviewed November 4, 2018

Nice to find a place near central Auckland that had everything we wanted. A two bedroom "apartment," within walking distance of shops, restaurants and bars, free parking, and a reasonable price -- $168 US (Divided by our 3 adults that was $56 -- very affordable). Check in was easy and the owners were friendly.

Date of stay: October 2018
  • Trip type: Traveled with family
    • Rooms
    • Cleanliness
    • Service
Thank letrips66
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
windbl0wn, Manager at Abaco On Jervois, responded to this reviewResponded November 6, 2018

Thank you for your review letrips66, it was great to meet you and we hope to welcome you again in the future!

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Reviewed October 1, 2018

Check in process was a little confusing. We couldn’t get the Wi-fi to work at all during our stay, when we tried to contact the front desk, no one was available. The management here was very unhelpful. I would not stay here again.

Date of stay: February 2018
Trip type: Traveled as a couple
Thank paulastreit
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
windbl0wn, Manager at Abaco On Jervois, responded to this reviewResponded October 2, 2018

Hi Paula, thank you for your review; we appreciate your feedback. Apologies your stay was not as you had hoped for. We have not had any problems with our Wi-fi connection recently and there is always somebody on-site 24/7 that can be reached via the phone in your room, pressing the doorbell in the office or (if needed between the hours of 8 pm and 8 am) by using the night intercom outside reception. Suggestions on how the check-in process can be improved are always welcome via our email address at contact@abaco.co.nz

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