We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“disappointing”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Nomads Auckland Backpackers Hostel
Ranked #64 of 123 Specialty Lodging in Auckland
Fleet, United Kingdom
Level 6 Contributor
126 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
“disappointing”
Reviewed January 29, 2012

Stayed here on 3 separate occasions on our trip in NZ last year and each time it seemed to get worse! we only stayed the third time as we were offered a very good rate.
The location is great - so close to everything!
Staff - most were nice the first time we went, by our last visit some of the staff had changed and their attitudes were awful, some were rude and unhelpful.
Rooms - stayed in an 8 bed female only, they only have a few of these rooms and they vary in size slightly (so can be cramped if room is full), they do have large lockers. Be aware they check people in at all hours - so you might get woken up by new arrivals at 2am!
Shared bathroom was a good size, only seemed to be busy when the hostel was full. There are often puddles left after people have had showers. They also turn the handriers off late evening (as apparently it can be heard in one of the dorms) but they dont have any handtowels or anything to dry your hands on.
Kitchen - it's often busy as it is far too small for the size of the hostel, little space to cook/sit down and eat. Most of the hobs dont work, fridges are always full and your stuff will get moved if not stolen. We were told the kitchen is cleaned several times a day, but we saw someone cut raw meat on the worktop by the sink, they didnt clean up after themselves and the cleaner later wiped the side down with a cloth and just water. There was often piles of washing up in the sink & there was nothing to dry your washing up on either, so things pile up on the draining boards until the cleaner/staff empties them.
They have a bar connected to the hostel - really nice, good food and when we were there the hostel gave out vouchers for drinks discount/food offers - although we had to ask several times for them last time!
Thankfully when we complained the manager was very good and we managed to cut our last stay there short! would not recommend and definitely would not stay again!

  • Stayed December 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alders627
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nadine K, Manager at Nomads Auckland Backpackers Hostel, responded to this review, June 18, 2012
HI there,
thanks for your review. We'd like you to know that we take all feedback very seriously and are afraid to hear that you didn't end up enjoying your time with us in your last stays. Customer Service is one of our main priorities and there is no excuse you shouldn't have received the best service! Our kitchen gets very busy and full during the busy periods but with a cleaning schedule of 4 times a day we try and keep on top of it! The same schedule we have in place for our bathrooms - as we are operating 24hrs we make sure they get cleaned at least 4 times a day too! We turn off the hand dryers at night as they are quite noisy. We will make sure that hand towels will be provided though!
We hope you will give us another chance at our services in the future.
Thanks Nomads Auckland Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

556 reviews from our community

Traveler rating
    64
    121
    170
    97
    104
See reviews for
15
102
238
9
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
San Diego, California
Level 6 Contributor
290 reviews
171 hotel reviews
common_n_hotel_reviews_1bd8 222 helpful votes
Reviewed January 10, 2012

Nomads hostel is in a good location in auckland and the price is about the same as most places. The best thing i found about this hostel was the bar, met some awesome people in the bar at night and tried to drink the bar dry. The dorm rooms themself are a bit basic, but i've stayed in worse and normally choose hostels for their location and vibe. Overall a good 5 night stay for the price i paid.

  • Stayed December 2011, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jayda L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nadine K, Manager at Nomads Auckland Backpackers Hostel, responded to this review, June 18, 2012
Hi there,
thanks very much for your review. We are glad to hear that you enjoyed your stay with us and hope you will visit us again some time soon!
Enjoy your travels,

Thanks Nomads Auckland Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 7, 2012

We stayed in a private ensuite room, very basic.
Shower was fine, sink was a half sink and ended up spitting several mouthfuls of toothpaste on ground by mistake, but that could be a personal problem.
Front desk not very helpful.
Attached resturant/bar has great patio but is expensive.
Roof top view nice, kitchen crowded.
Internet 4$ an hour.
Noisy at night.
Good location, easy to walk to most Auckland attractions.

  • Stayed December 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jessica C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nadine K, Manager at Nomads Auckland Backpackers Hostel, responded to this review, June 18, 2012
Hi there,
thanks for placing your review. We appreciate any kind of feedback as this the only way we can improve our services. Customer service is one of the most important ones and we take this very seriously. The bar inside the hostel is managed by another company and unfortunately we don't have influence on their pricing - but they do offer special beer and pizza deals! Compared with other places $4 for an hour internet is a basic charge in New Zealand.
Thanks Nomads Auckland Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Queenstown, New Zealand
Level 2 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed December 29, 2011

booked on-line and paid a deposit, on arrival only had cash on me to pay for 3 of my 5 nights. COME DAY 3 I had to pay extra for my remaining 2 nights!! even though I had a booking form saying I had a different rate!! scam scam scam!! to be fair the place is yet another example of larger characterless hostels that are taking over Australasia! and ripping people off!! it is my personal belief that travellers should stick to small privet run Backpackers that offer travellers A friendly sociable environment! If Nomads would like to discuss this problem please feel free to re-fund me my money and send Apologies and I will gladly tell them why there hostels are of such a poor and low standards you ow me $119

Room Tip: Stay in Small places if you want to meet people! this place is just another characterless large host...
See more room tips
  • Stayed November 2011, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank markharrogate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Auckland hotels

Frankfurt, Germany
1 review
Reviewed December 1, 2011

The location is quite good, as it is central. Around the hostel you can find some food places and nice restaurants.
We had a double room delux (it just means you have a window!) which was just ok. But unfortunately there were some cockroches in the bath room (small, but anyways disgusting).
The worst thing is the personnel at the reception. They are very unprofessional and do not know anything. If you ask what is the difference between delux room and standard: no idea. If you ask if there are other possibilities to get to the airport besides airbus: taxi (man, there are different good options besides taxi like shuttles which are reasonable and which pick you up at the hostel). They just do not do any effort to help you.

  • Stayed November 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank robert r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, New South Wales, Australia
Level 3 Contributor
10 reviews
5 hotel reviews
Reviewed November 23, 2011

Our room seemed to be directly above a nightclub which kept us up till 4am every night. The hostel didn't have a friendly feel and the kitchen facilities were lacking for the number of people staying there

  • Stayed November 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank benjamin335
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level 5 Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed November 15, 2011

We stayed here a couple of weeks after the World Cup ended, so the prices had gone back down again and were pretty reasonable. Booked a budget (windowless) double bed ensuite room at $61 a night, but when we checked in, we were given a deluxe room (with a window) instead.

The room itself is tiiiiny, which I don't really mind as long as its clean. It was more or less clean, but we did spy a few roaches running around throughout our 6 day stay so perhaps it wasn't as clean as it seemed. There was also an extra bunk bed above the double bed which was quite annoying because we were constantly bumping our heads on it.

Toilet was small as well, but pretty spotless. It could do with more hooks for clothes or perhaps a small shelf for toiletries.

For that sized hostel, the shared kitchen wasn't quite big enough for everyone, and it was hard to navigate during peak hour meal times. Finding a storage space in the shelves or fridges for your food is rather tricky.

The staff of Nomads were generally helpful but distant. When we wanted to extend our stay from 3 to 6 nights, the first person we spoke to at the reception told us he'd have to charge us the rack rate of $100+ a night unless we made the booking online. But later on a different girl at the reception was able to extend our booking in our room at the same rate we paid without us having to do it online. So it pretty much depends on who you get really...

Overall, mattress was a bit too thin, the Fort Union bar a bit too loud too late in the night, but generally for the price we paid, it's a really decent place right smack in the middle of Auckland.

  • Stayed November 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MissTiramisue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Auckland hotels
0.0 mi away
Queen Street Backpackers
Queen Street Backpackers
#54 of 123 in Auckland
148 reviews
0.3 mi away
Base Auckland Central Backpackers
1.0 mi away
Haka Lodge Auckland
Haka Lodge Auckland
#3 of 123 in Auckland
318 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Quest on Queen
Quest on Queen
#53 of 123 in Auckland
197 reviews
2.0 mi away
Bamber House Hostel
Bamber House Hostel
#2 of 123 in Auckland
378 reviews
0.2 mi away
Jucy Snooze
Jucy Snooze
#10 of 60 in Auckland
537 reviews
Show Prices
Show Prices
Show Prices

Been to Nomads Auckland Backpackers Hostel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Nomads Auckland Backpackers Hostel

Property: Nomads Auckland Backpackers Hostel
Address: 16 - 20 Fort Street, Auckland 1010, New Zealand
Location: New Zealand > North Island > Auckland Region > Auckland
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Kitchenette Restaurant Wheelchair access Airport Transportation
Hotel Style:
Ranked #64 of 123 Specialty Lodging in Auckland
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Nomads Auckland Backpackers Hostel 3.5*
Number of rooms: 390
Official Description (provided by the hotel):
Backpack in style at Nomads Auckland Backpackers Hostel. We're located in a beautiful historic building in downtown Auckland, near everything you need for your stay in this fantastic city. Come stay at our stylish, upmarket hostel in the central city, We have some female-only dorms as well as mixed dorms and private rooms! We have great facilities, with a friendly atmosphere and crew who will cater to your every whim. Our travel staff were hand-picked to ensure you will have a trip to remember!We're in an awesome downtown Auckland location, close to Vector Arena, Skytower, Viaduct Harbour, the train station and all the downtown shops - it's the perfect place to stay in Auckland. Our facilities include 24-hour reception, Global Gossip internet and Wi-Fi, and a rooftop kitchen with panoramic views of the city and harbour. We have free tea and coffee, free travel advice (no booking fees) and free 2-for-1 drinks vouchers at check-in. Hang out on our rooftop sundeck, communal kitchen or our lounge with Sky TV. Chill out in our free sauna and rooftop spa then head down to Fort Street Union Bar to meet travellers from all over the world. We put on free and cheap daily activities all around Auckland. FREE 30min WIFI each day. FREE Tea & Coffee FREE Sauna FREE Heated Spa FREE Travel advice (no booking fees) FREE/Cheap daily activities around Auckland ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Expedia, Hotels.com, HostelWorld, Orbitz, Ctrip TA, TripOnline SA, Cancelon, Travelocity, Hotwire, Cheap Tickets, Agoda and HotelQuickly so you can book your Nomads Auckland Backpackers Hostel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Nomads Auckland Backpackers Hotel Auckland Central
Nomads Auckland Backpackers Hostel New Zealand

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing