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Ascotia off Queen
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Reviews (603)
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All reviewsk roadmyers parksky towerbudget accommodationbooked this hotelbus stopcouple of nightsthe heart of the citywaterfront
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423 - 428 of 603 reviews
Reviewed June 2, 2014

Stayed here for one night. It was close to where we wanted to be and the price was good. Although the hotel is located near the top of Queen St, it is still quite close to bars, cafes, & shops. We were able to check in early as our room was ready, which was great. We got the winter special which included free wifi and continential breakfast. We booked a double room with a queen bed. The room was small but it didn't worry us too much as we didn't need to spend much time in there. The room was clean and tidy and the shower was lovely and quite ample in size. The continental breakfast was basic but filled the gap. There is a hotel carpark which you need to book but we didn't use it and instead parked down at the Civic carpark which cost us $16 (weekend rate). We would stay here again if we only needed one night.

Room Tip: It is less than 2km to the bottom of Queen St and you can always catch the City Link bus to the top of Queen St if you can't manage the walk back up & it only cost 50 cents.
  • Stayed: June 2014, traveled as a couple
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Thank Nat A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rishi C, General Manager at Ascotia off Queen, responded to this reviewResponded June 13, 2014

Dear Nat A:

Appeciate your candid feedback. We have limited parking but ample parking options around in CBD for good value.

For other readers: Brand new Hotel, lovely rooms, spacious and excellent bathrooms, cleand n tidy interior ambience, In house Bar n Restaurant, friendly staff to welcome you 24/7, everything within walking distance in CBD, City bus stop few steps away,

Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 1, 2014

My partners and I bought a voucher from yazoom for a 1 night stay in the queen room. We found the staff unfriendly when we were checking in & leaving. Room was tiny & shower pressure was poor. Breakfast was ok but rather small & as we bought this deal from yazoom the staff tried to refuse us a cooked breakfast (even though this was meant to be included in the deal). Overall I would not recommend this hotel as a great place to stay if your looking for luxury. It felt more like a done up backpackers.

  • Stayed: June 2014, traveled as a couple
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2  Thank vickki77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rishi C, General Manager at Ascotia off Queen, responded to this reviewResponded June 13, 2014

Dear Vickki77:
Appreciate your feedback. Staff is being retrained and briefed regularly and specially in view of your remarks as Management cannot afford complacency at Reception. Room admittedly average size but has everything a guest needs. Shower pressure is just average during peak. Hotel is just 3.5 star rated and we charge the tariff level. Added advantages are: neat n tidy place, central location, and last but not least, value for your money.

Regards

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Reviewed May 30, 2014

After reading previous reviews about this hotel I had mixed feelings about booking a room at the Ascotia off Queen. The price was right but a terrible nights sleep can ruin a trip. I am pleased I took the chance as it was exactly as it is advertised. First impression was excellent. Reception staff were efficient and helpful. My room was perfect. Clean and tidy as was the bathroom. Its location is perfect as within walking distance of everything you need. If you find the walk up Queen Street daunting there is the City Link bus. The Ascotia is now my hotel of choice in Auckland City.

  • Stayed: May 2014, traveled solo
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Thank ShellyleBelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rishi C, General Manager at Ascotia off Queen, responded to this reviewResponded June 13, 2014

Dear ShellyleBelle:
Very thoughtful feedback. I am glad you were happy with, Front Desk Team, Room size and Cleanliness, Bathroom and location of the Hotel. As you said City Link Bus as well as Airport Shuttle Bus is only few steps away.

For other readers: No gimmicks. We offer what we advertise. Excellent value for your money.

Regards

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Reviewed May 23, 2014

My wife and I used up some airpoints to spend three days in Auckland visiting friends, the Art Gallery, the Museum and the Viaduct Basin. Ascotia off Queen is centrally located and on the Airbus Express route into the city. We were able to walk easily to all the places we wanted to visit. Our room was small (but all we needed) and spotlessly clean. The staff were friendly and helpful. The hotel has been upgraded since I last stayed there and I would certainly stay there again.

  • Stayed: May 2014, traveled as a couple
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3  Thank John B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rishi C, Owner at Ascotia off Queen, responded to this reviewResponded May 30, 2014

Dear John B:
Appreciate your feedback and glad to see that you spent your airpoints for a maximum enjoyment. As you experienced, everything is within walking distance including, Domain, Art Gallery, Museum, Viaduct Basin, Ferry Terminal, Britomart Train and Bus Terminal, Down Town Shopping Centre, Sky City, Casino, High Street fashion outlets, Queen Street restaurant and eateries, Civic Theatre, Auckland University, AUT, Town Hall, IMAX Theatre, Aotea Square, K' Road businesses, Auckland Hospital and the airbus for airport is just across the Queen Street. Last but not least, all this within your budget price. Our team hopes to see you back again soon!

Regards

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Reviewed May 22, 2014

This place is great, the hotel is pretty new so everything is very modern and looks first class. The staff are very welcoming and checking in and out was a breeze. You would struggle to find a nicer place for the price. When you stay here you feel like an executive. I'm sure I will be back soon.

Room Tip: I stayed in a Deluxe King and had an awesome time
  • Stayed: April 2014, traveled solo
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1  Thank Matt_Hickford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rishi C, Owner at Ascotia off Queen, responded to this reviewResponded May 30, 2014

Dear Matt_Hickford:
I am overwhelmed by your praise. Ascotia off Queen is brand new hotel, fantastic locatin almost on Queen Street in CBD with plenty of eateries and happening around, with new and stylish furniture and chattles. Professinal and experienced young and smart staff will respond promptly to guests command and the team continuously strive to make guests' stay very comfortable. Our General Manager and his whole team would love to have you with us soon!

Regards

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