It was a really rainy day in Auckland, so the tour gave me something to do while getting out of the rain. I did the one-day tour, starting with the Red Circle bus. Although some of the stops had to be cancelled due to the rain, they offered us a free second day free, which I thought was a good gesture (although I was leaving the second day anyways). I was pleased with the customer service and the fact that they were aiming to rectify what was going wrong, even though it was beyond their control. By the time I had stayed on the bus for a while, I switched over to the blue circle at the museum and when I arrived at Mt Eden where I wanted to get off, it had stopped raining. The time I was allowed at each stop worked perfectly (1 hour), so I did not have to rush, but it didn't seem like an eternity either. With my short amount of time that I have in Auckland, I am satisfied that I saw pretty much everything I wanted to see. Maybe would have been good if they had a stop on Ponsomby Road, but apart from that, it was a great service.